Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41130 reviews
(41,130 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth having membership with the extra dollars to have
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was nice to have. I saved money on several products during my membership. I would recommend if you dont mind paying the membership fee up front.
I would recommend this to a friendRated 4 out of 5 stars
Can be worth for the 60 day return window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want/need the 60 day return window, then this membership is probably worth the $50. It's almost like insurance, giving you more time to gain experience with your purchases before making the final decision on whether you keep it or not.
I would recommend this to a friendRated 5 out of 5 stars
Membership has its privileges.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the extra discounts and the peace of mind with the extended return policy, I feel it’s well worth the cost.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cash back benefits. This card was easy to open and easy to understand the terms. The only reason for the 4 instead of 5 is I got the card that you can make purchases elsewhere and I was not informed that there would be interest charged immediately on them. They have the 12 month interest free for purchases made at Best Buy, which I love. Overall a great card and the only one I’m going to keep out of the credit cards I own.
I would recommend this to a friendRated 4 out of 5 stars
It has been ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the prices given with the my best buy plus membership, but on the other hand I have found prices that are the same, the only benefit so far is being able to return products past the period if I did not have the membership but I do not use that anyway so I am not sure if I will renew. I think I recommend if I was buying often.
I would recommend this to a friendRated 5 out of 5 stars
Enjoy the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been great for the extended return policy.
I would recommend this to a friendRated 4 out of 5 stars
Plus Member for Samsung Galaxy A-15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to take advantage of this membership. They only give 2 weeks to return a cell phone. I thought it was 60 days. So it's a little dissappointing. I'm hoping I can learn to like this cell phone soon. I was very satisfied with Avery`s help in the store cell phone department. He cleared several phones problems.
I would recommend this to a friendRated 5 out of 5 stars
Great Quality Sony Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera! The image quality is sharp and clear, and the autofocus is super fast and accurate. It’s lightweight, easy to use, and perfect for everyday photos and videos. Great performance for the price — highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Yall don’t sleep on the membership for BestBuy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gonna keep it simple, it’s everything I want in a keyboard! Super smooth & I love the volume knob & the RGB lights.
I would recommend this to a friendRated 5 out of 5 stars
Great Value for Frequent Best Buy Shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy Plus has been totally worth it. The free shipping, exclusive deals, and extended return window have already saved me money and made shopping easier. Definitely a solid membership if you buy from Best Buy even a few times a year.
I would recommend this to a friendRated 3 out of 5 stars
I would not purchase the membership again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really don’t get anything special for being a reward member. We were supposed to get $50 to use on the next purchase and we needed a dryer the next day and we didn’t get it for 60 days.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, James. We are saddened to hear that you aren't happy with your membership. Rewards Points are issued after the conclusion of the Return Period, as you do not receive points on returned purchases. Your membership also offers you an extended 60 day Return Policy, membership pricing, protection for most products while your membership is still active, and more. To view all of the benefits of your membership, please visit www.bestbuy.com/memberships. If you are in need of assistance, please reach out to our team on social media and mention My Best Buy Review. You can reach out to us at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Rated 5 out of 5 stars
Best costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alejandro Ibarra exceptional sales supervisor, his was very attentive to my request!! Dayana and Nelson great sales representatives!! I couldn’t find my TV WITHOUT THEIR HELP!! Thank you BB to have those people on your team!! Great!!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy theater upgrade experience is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy experience with consult,purchase, and installation has been excellent. I’ve been surprised at how well different departments have communicated to insure our home theater upgrade was completed on time and minimal hassles.
I would recommend this to a friendRated 1 out of 5 stars
DON'T DO IT!! IMPOSSIBLE TO CANCEL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the salesperson sold this to us, telling us how "easy it is to cancel if we don't end up using it". TOTAL LIE. I'm sure they get a bonus or something every time they sell one of these "memberships". YOU CANNOT CANCEL ONLINE. YOU CANNOT CANCEL IN STORE. AND IT IS IMPOSSIBLE TO GET A HUMAN ON THE PHONE TO CANCEL. TOTAL SCAM. I will be disputing with my credit card company. In this day and age nothing should be this difficult, but they make it difficult on purpose so you are stuck paying for something even if you never use it. Due to this I WILL NEVER SPEND MY MONEY WITH BEST BUY AGAIN.
No, I would not recommend this to a friendRated 5 out of 5 stars
Quick use of my plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so thrilled to get this membership! The value is beyond what I expected. And the bonus was that I immediately needed to use it. My purchase was delivered & turns out had a manufacturer defect. Best Buy had a replacement to me within days! My husband was in the hospital seriously ill and Best Buy took care of everything. I had very little to do in the exchange!
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is my #1 store when it comes to appliances and electronics, so having this perk was a no brainer !
I would recommend this to a friendRated 5 out of 5 stars
Really good gaming PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great with first person shooter games gets about 150 to 180 fps.
I would recommend this to a friendRated 4 out of 5 stars
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and purchase the quality gifts for the holidays
I would recommend this to a friendRated 5 out of 5 stars
You get point to use on future purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was offered the opportunity to join with a credit card for purchasing a new 65" Samsung TV and got a bonus $ of 20% of the purchase price. Thant was enough to come back and get a new sound bar.
I would recommend this to a friend
