Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42058 reviews
(42,058 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saved me on shipping so I bought it. He told me it was $30, but charged me $50. Also it extended the return window, but that's from day of receipt. I received an item 93 days after purchase and they told me it was outside the return window. I'll shop elsewhere next time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Scott! Thanks for being a My Best Buy Plus™ member. As mentioned in the Return and Exchange Promise found https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014, "the time period begins the day you receive your product". Hearing that this is not the information provided to you is not ideal. , contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
Haven’t used it. Great if you use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used it. If you have a laptop or computer great. I have an iPad I use and really never need support
No, I would not recommend this to a friendRated 5 out of 5 stars
We love membership and use all time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I save lot money with us. Thanks you all
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A real value love the additional spiffs that come with it
I would recommend this to a friendRated 5 out of 5 stars
Good Help for Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A real person, appeared to care and helpful instructions.
I would recommend this to a friendRated 5 out of 5 stars
Thankful to have the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value great service good deals and a very useful
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for all you do for my family and I. A+++++
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like its easy way to use in any purchases that I do
I would recommend this to a friendRated 5 out of 5 stars
Great value and member discounts are plentiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, I really enjoy the 60 day return window.
I would recommend this to a friendRated 5 out of 5 stars
I use my membership all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend! If you’re considering, go for it!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is has a lot of discount on top of the regular deal.
I would recommend this to a friendRated 2 out of 5 stars
?dont know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use NFL Sunday ticket discount because I am not manager of out Youtube tv account, Seem to get too many emails and texts about stuff.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We certainly understand how you are feeling after issues with the use of features within your YouTube TV account. We would be happy to connect with you and learn more about these concerns. Please feel free to contact us via a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great the coverage is not covering everything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only Good for Returns
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless subscription unless you are out of your return window.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JeremyD! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
If you ever need assistance, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help!
Rated 3 out of 5 stars
It is quite good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only cost is the issue for me other than everything is good
I would recommend this to a friendRated 5 out of 5 stars
Tanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tanks,,................ . ........
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has been one of the most rewarding memberships
I would recommend this to a friendRated 3 out of 5 stars
It’s good for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay if you shop a lot, but I don’t, and got it for some discount at the time of signing up.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Katie! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Love the benefits!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unlimited Geek Squad support gives me peace of mind!
I would recommend this to a friendRated 1 out of 5 stars
Total Scam and never asked for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your membership is a total scam...I didn't authorize you to charge a card I canceled for this charge. I told your sales associate specifically that I didn't want your membership. I refuse to pay for an unauthorized charge so now you are hounding me and adding interest and late charges to boot. Will never do business with you again. I hope that $49.99 charge you put on my card was worth my family's business. Bad business practices all the way around.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns on charges on your credit card can be difficult. While Best Buy doesn't provide financing of any king outside of the Best Buy Credit Card options. I can understand that being charged for a service you didn't authorize can be difficult. Please reach out to any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
