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Customer Ratings & Reviews

SKU:
6535792

Customer reviews

Rating 4.2 out of 5 stars with 42060 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1732 Showing 34,621-34,640 of 42,051 reviews
  • Rated 1 out of 5 stars

    Machine and service contract both suck!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership isWORTHLESS!!! ITDOES NOTHING FOR ME. I BOUGHT A NEW WASHER AND DRYER on 4/25/2024 (reviews all said it was super quiet) and I called the day it was delivered about the noisy washing machine and got the runaround. I called several months later after my sister in law died from cancer in our home. Same thing, they came out and said, sorry they couldn’t do anything for me. Run around again. So now I’m stuck with a machine that grunts like a hippo in the mud! They should let you give it zero stars!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Should be more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much on membership discounts. For me the only real value is the extended return window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cuts down and saves a lot of big and small purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this membership and so will you! Trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them and they help me with everything that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have when I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the services and protection I need for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VBush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 6mos no interest or 12mos no interest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. Lots of great discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad service!! Customer support is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, well rounded program and worth the annual fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership, and have used it many times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership, with great benefits, at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not perceive any real benefits from this membership. I made several major purchases and did not receive any special pricing or discounts while holding this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, nhlaker! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some amazing benefits to the membership. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Sounded good at first but seems to not be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was coerced into getting the membership after the sales pitch saying the price of the tv I bought would go down and I would automatically be reimbursed for the difference. This has never happened.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Ethan, feeling pressured into purchasing a membership based on the promise of an automatic price reimbursement only for that reimbursement to never occur is understandably frustrating and we can understand how you feel. If you would like assistance reviewing your account or the price‑match concern, our social team can help on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention that your message is in response to your My Best Buy review so they can look into it promptly. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very good deals!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting it 100%! Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good memebershio perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great membership so far, shipping is fast!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my new appliance delivery. I expected more being a member and spending almost $4000

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Benefits removed with no warning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I *did* really like this membership, I recommended it to friends because of the 15% off gaming currency cards and buy 2 get 1 free Switch games specifically. Those deals are gone now, with no warning, which means I now have no reason to renew. I’m giving it 2 stars because I did actually save a lot of money before they replaced those deals, but none of the current deals are worth the price of the membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was I told that I could use my rewards towards paying my bill, but that was a lie, I was told that the yearly membership would let me use those rewards towards paying my bill, so I signed up for the Best Buy credit card and the yearly membership hook, line, and sinker. This is a bait and switch, and I canceled the membership as soon as I found out the truth and will be canceling the credit card ASAP.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      The My Best Buy Plus membership offers many benefits which can be viewed online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. It unfortunately doesn't offer you to use anything towards payments on your My Best Buy Credit Card. You can certainly use earned rewards or discounts from the My Best Buy Plus and My Best Buy Credit Card to lower the price on items purchased through Best Buy. If you need support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for everyone to have a Best Buy membership

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Canceled this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't find value in this membership. I didn't use it. The lady in Cedar Rapids, Iowa that sild me the MacBook didnt listen. High pressure sales, fast talker, felt like i was buying a car in the 80s. It was easier to buy the membership and cancel it to get away from her.

    No, I would not recommend this to a friend