Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t feel like there’s much benefits but it wasn’t too pricey so if you buy a lot you’ll eventually get your savings back
I would recommend this to a friendMembership problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have nor gotten the perks I was promised. Been over 1 month.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened that you have not received the benefits you are looking for through your My Best Buy Plus membership. Your My Best Buy Plus membership provides you with access to a 60-day return window, special membership sales events, and free 2-day shipping. We would be happy to learn more about the benefits you are seeking, as we work to help. Please just send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
Added initially at purchase time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not renew... for the initial cost? Yes because it saved me a few dollars. But will not continue at renew time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly cancel your My Best Buy Plus membership at any time if you feel like it isn't a benefit for you. Please reach out to us for support on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Used to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan used to be better but it’s still has made a few purchases more affordable
I would recommend this to a friendWhat is the benefit?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not really received any perks from having this membership thus far.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and our newly added rewards! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the Best Buy credit card came with this or not, but if it does, I never got mine
No, I would not recommend this to a friendHORRIBLE HORRIBLE HORRIBLE!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These company has no conscience. I bought a TV and sound bar almost a month ago. They keep rescheduling to deliver and mount it. I also got their credit card and membership. I am being asked to start paying for the credit card even though I don't even have my products yet. I have your credit card and membership but get treated like trash. I would never ever deal with Best Buy again after this transaction. I will take my $4000 business somewhere else
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, NNENNAU! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. I can understand expecting your items in a timely manner. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. Thanks!
Christmas purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to get free trial at purcase because sale item exchange limits expired before Christmas as its a gift. Can't cancel as purchase doesn't show up on account. Then they want it reviewed??? I do not want automatic charge on anything. Rip off. To much spam too.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ChrisM! We appreciate you sharing your experience with your My Best Buy Plus™ member. In addition to getting an extended return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and member pricing! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Plus™ Expert or visit https://www.bestbuy.com/memberships to chat online.
You are also welcome to reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to locate your purchase. When reaching out via social
media, be sure to mention that it's in response to a "My Best Buy Review".
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really good. Just for signing I ve got a very good discount
I would recommend this to a friendMy Best buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Best buy plus My Best buy plus My Best buy plus
I would recommend this to a friendNah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really buy a lot of stuff. And the one thing I wanted, a new graphics card, would’ve been nice to have a chance to get one if you had prioritize your members.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello josh! Thank you for taking the time to leave us a review regarding your My Best Buy Plus™ membership. While the membership is not guaranteed to help you obtain high demand products, we do occasionally offer members-only deals and product drops that may be helpful with securing such items. More details on the membership benefits can be found here: https://www.bestbuy.com/memberships. If you require additional support, please reach out to us via social media. We are happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Would Love to Love This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee that helped me with my initial purchase did not take my email address, so I was never reminded to use my $300 credit. I'm disappointed in that and would love to be able to regain it.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you missed out on valuable rewards. We would love to assist and encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Excellent point system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was wonderful and informative
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We're so happy you've been enjoying your membership, and we encourage you to visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180 for more information on discounts and benefits.
Disappointed - No Automatic Price Match Adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we signed up for My Best Buy Plus Membership at the Dover, Delaware store, we were told that price match adjustments on our purchases would be automatic. Well, that did not happen! On 9/1/25, we purchased a TCL 65QM7K 4K Mini LED TV for $899.99 (SKU 6621470). On Saturday 9/13/25, the price was lower, $877.99. We should have received an automatic price adjustment but did not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We can understand wanting to receive the best deal possible and would be happy to look into this for you and see what we can do! If you have a minute, please reach out to us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
All TVs show no shipping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No shipments on TVs. This is a joke, not renewing.
No, I would not recommend this to a friendIt’s a start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far nothing special aside from the Nintendo switch game sale but every now and then I see good deals on some tech
No, I would not recommend this to a friendMeh so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I basically got the membership for free when purchasing a laptop. Spend $50 and save $50. Since then I have been pretty underwhelmed. The special offers are sparse at best. I do not relly feel like it is a great offering because of the lack discoubts or special buys. It has only been a couple montha, maybe it will improve. I am not super optimistic.
No, I would not recommend this to a friendDissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have made a subsequent purchase since joining the Best Buy Plus Membership this past August but the person who waited on us never asked if we were members and sold us an item that we returned the following day as we could not use it for the purpose we bought it for which was conveyed to the sales clerk in our lengthy conversation while looking at multiple options.
No, I would not recommend this to a friendNot too happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want a membership. I bought a turntable by Audio Technica which did not work properly so I called my Magnolia rep to have someone come check it out. (we spent over $12,000. on equipment at the end of 2023.) It took time for them to fit me in. Once the rep showed up he said I hooked it up correctly and the problem is with the turntable, dropping out, even though it is hardwired in. He suggested I return it. It is not easy to connect & disconnect with a wall full of Audio Equipment, so it took time to bring in. The only way to receive a credit was to buy a membership, so I did.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, VictoriaF. Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please send us a private message on social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded good at the time but of no real benefit so far. Supposedly special offers, etc. Received one email so far in nearly 2 months. I got away from Best Buy “memberships” a long time ago because there was no real value to them. Should have passed on this.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.