Customer Ratings & Reviews

I added the membership to my account didn’t use it much….. Wasn’t for me

The sales associate (Murfreesboro, TN store) blatantly lied to me. He told me he was selling Apple Care to me. Only after I looked at the receipt did I learn that he had lied and sold me a BestBuy membership I do not want. Then, he lied and said it included the BestBuy product protection including accidental damage replacement. I later learned that was NOT included in the level of membership he sold me ($49.99 per year). Also, beware, this auto renews.

Only got for the member pricing. Wish it would also include a shorter warranty period for purchases as well.

It turns out that it wasnt a good value for me. The TV that I bought only went down $10 after about a month and didnt even exceed what I paid for the membership I ended up cancelling it and got my money back, the $50 is better than $10.

They pressure you to sign up so you get FUTURE discounts. Since then these morons wobt stop messaging! Set up the account, hurry set up your software, and sign uou ip for a thousand marketng emails! I want to buy something not get harassed daily like im your best friend!! Get a clue companies....we shop, doesnt entitle you to any other access to my life! Know your place!

The products and perks featured for this membership are irrelevant and did not make me want use the membership. The cost of membership is a loss to me. When I signed up the representative stated I would have priority access to certain items which was an outright lie to obtain a sale. I ended up buying the item I wanted at another vendor as BestBuy was impossible to purchase. Wish I never agreed to purchase the membership. Only useful if you like to buy overpriced random electronics.

My membership is great.. for the time being..i wouldn't want to change anything..

I still haven’t found it’s use…seems like a scam just to pay the sale price most other stores are charging at the time

I really didn't see anything more on this membership that I had one the regular one.

I would give this a -10 if I could. I paid for a 1 year membership (the $49 one). I do not need a second year. I went to shut off autopay before renewal and was told on best buy chat that if I turn off autopay for the membership renewal, it will cancel my membership "immediately". So basically I am forced to keep autopay on in order to complete the one year membership benefit, I imagine, so I forget to cancel my membership at the completion of one year and they get another $49 from me without my consent. What a rip off!!! I have never heard of a company forcing a customer to keep autopay on in order to complete their one year membership. I will be doing further research on this practice.

Not sure this is worth the hype. Has not benefited me thus far.

I someone is planning to make multiple BB purchases in the next year, this is a good deal.

The only reason I bought a membership is because I was told my BestBuy employees that iit was the ONLY WAY I would be able to snag a RTX 50 series graphic card at launch. I was willing to stand in line overnight to secure one, but just a few days before, I was told the stores would not be getting any physically in store. I have yet to be able to buy one through your site yet even though I got the "you're in line!" response the second they dropped and I added to my cart. I feel scammed out of the $60 I spent on the membership fee as it's the only reason I purchased it.

I haven't had it long enough to have any opinion. Ask again when something happens.

Terrible experience as I was never able to log into my account and called customer service multiple times over a month and nobody could ever assist with getting me access. Service people were in India and they said it takes 72 hours to reset an account and I must have spent 4-5 hours on multiple occasions with no outcome. Entirely absurd customer service experience.

Haven't really seen the point of this membership yet. Haven't seen any real discounts for having it

My order was cancelled by Best Buy and I am still waiting for my credit.

The app sucks. When trying to order online too many places it takes you to and still can’t find it.

Bought it and not sure what it gives me. I thought I would get a $50 gift card but have not seen it

I signed up for My Best Buy Plus for the Buy 2 Get 1 video game discount, which I was very excited to use on game-preorders. Without any notice, this benefit was cancelled, and now I have a useless My Best Buy membership that I will probably never use. Since the benefit cancellation, the promotions for this membership are mostly for items I would never buy, and the discounts aren’t even very good. I would have never purchased this membership if I knew they were just going to take away the benefit without even a warning. Honestly, even if the fine print allows, I bet that was illegal. At the very least, I’ve lost trust in Best Buy, and I’ll be shopping at Amazon more.