Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Adds no value..Not worth the extra cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has not provided me any additional value, certainly not even enough for me to break even on the cost of the membership itself. Example: recently ordered an item online and shipping will take at least 4 business days and it took nearly 2 days to process for shipment. No member perk there, so much for 2 Day shipping. Maybe that means 2 Day processing before shipping.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy plus membership provides many values that you can check online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please note that you can always reach out for questions or concerns on any of our Social Media Profiles if you need further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) .
it doesn't matter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Current membership is a much more limited version then it was before
No, I would not recommend this to a friendValue Added?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, I am not sure what are actual and tangible benefits of membership. Perhaps other feel differently. I will be dropping membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
HORRIBLE service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for servicing of things we bought at Best Buy. They came out THREE TIMES for the washing machine, gave us three different answers, none of which were accurate. We paid a professional who found the problem immediately. We also called them about the refrigerator; again they gave us the wrong answer, said fridge had to be replaced. We called a professional who found the (simple, cheap!) answer immediately and fixed it. We got rid of Best Buy membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JimC! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear from our customers. It looks like your review is related to a recent repair, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. We are available to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Decent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer seems to run okay. Not overly impressed with the membership and computer.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has many benefits you can research online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . if you need support you can reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed, price dropped on purchases just outside the 60 day window to no avail. Did not get any help towards getting the price cut difference.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for sharing your thoughts on your My Best Buy Plus membership. We truly regret that your experience hasn't been what you were looking for. We'd love to personally assist you in discovering the membership benefits that are truly valuable to you. If you have any questions or concerns, please contact us at (888) BEST-BUY (888-237-8289), or check out https://www.bestbuy.com/memberships. For more personalized support, feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
If you are purchasing electronics, maybe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had a reason to use the membership opportunities at this point in time.
No, I would not recommend this to a friendBest buy plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy. I was told i had months to use my 50.00 rewards and it expired on the 9th of march. Nit even 2 months. I would really like to get my money back for this product.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member, JESSEVillanueva! Reward certificates will generally expire within 60 days unless noted otherwise. You can always see the expiration date on your account. You can always change your account to bank your points to avoid this from happening in the future. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance. We're here to help!
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think this meshes well with me. Only because I have not bought anything else at this store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many benefits come with the purchase of products over time. You can certainly see more value in the My Best Buy Total membership as it includes protection for up to two years included. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Disappointed in removal of promotions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the removal of buy 2 switch games get one free. Only reason I got the membership.
No, I would not recommend this to a friendNot for two time shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im the Christmas time and tax time shopper. I dont shop throughout the year so having a service like this does not benefit me...ill see how this works when i purchase a washing macine. The money for this could have went to the desktop microsoft suite instead of the digital microsoft suite that i dont understand how to use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Carla! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We also want to ensure you're getting the support you need with a washing machine purchase and digital purchases. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
If i used best buy more it would be better value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was strong armed into buying this to be able to return an $800 product. Deal its self seems fine if you shop at best buy often but i do not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Will not renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deals are never on items I would purchase. Typically on a lower quality item in our specific experience. The one time I relied on an item and the 2-day shipping as a gift, the day after purchase I was notified delivery would be longer. No gift and not enough time to order something else.
No, I would not recommend this to a friendPoor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a TCL television October 4th, membership is supposed to reimburse you the difference between your purchase price and a future sale price within 60 days; the television was discounted just shy of $200 in early December. Since I was out of town and didn’t get to Best Buy until December 6th, no reimbursement was given for being two days outside the window despite their merchandise still being on sale.
No, I would not recommend this to a friendNot useful for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it for me as I did not use the plan. I also hate anything that automatically renews but I was able to cancel it before getting charged again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Amber! Thank you for your review of your My Best Buy Plus membership. We sincerely apologize that your membership experience wasn't as you hoped. If you need assistance, please feel free reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks!
Xx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see the value and benefits of this membership.
No, I would not recommend this to a friendChris P
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service over the phone. Empty promises, rude representative Chris P. Delivered defected fridge and late arrival of stove. I have replaced the fridge twice and finally with a dent on the side of a brand new fridge they agreed to compensate me $250 and free installation of my washer. It’s been over three months and nothing has been done. Waste of time and money. Wouldn’t recommend shopping here. Onsite staff were great when selling the product.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, SamanH! We are truly saddened to hear of what you've experienced and share your frustration. Being a My Best Buy Plus™ or My Best Buy Total™ allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. Reading what you've endured is not how we want customers to feel when choosing to become a member. We appreciate you sharing your journey with us and request that you connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) so that we can investigate this further. When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a good value. Purchased it during the president day sale
I would recommend this to a friendPrice Match and Online support sent me to Amazon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace my 2 smart thermsotats and looking for a price match before order, starting with the chat and got a person that try to serve and support but t the end was not Abel to do the price match and become frustrated and the level that sends me to do my business with Amazon or Home Depot (and close the chat very rude. I finally deiced to click on Amazon and got meh order next day. Is Sad to see that even as a very loyal customer of Best Buy I tired to bring my business to you guys, investing more than 30min.. in the chat looking for a price match (that I actually do not needed for 100$ price match and you were not able to fulfill it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently with price matching. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
My Best Buy Plus™ - Yearly Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman's relentless badgering pushed me to agree to the membership with the promise of $75 cashback and a discount on Office software. Neither are true. I received $50 store credit and no discount on Office. Because this was such an unpleasant experience I will not shop at Best Buy again, nor will I recommend Best Buy to family, friends, and co-workers.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Dissatisfied! Thanks for sharing your thoughts and experience with this membership. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!