Customer Ratings & Reviews

The “my Best Buy plus” is nice however I would like more deals for savings.

I wanted to return a computer that had not been used. I t was bought as a gift. I found that the return policy was 2 weeks- It was a Christmas gift.In order to get a full refund,I had to buy a extension of the warranty period. ($49.99).I will probably never use this . I would not recommend shopping at Best Buy.

Typical customer "stickiness" play. I only signed up for it because the purchase I made would produced a benefit that covered the cost. This was about two weeks ago. I have no idea how this program will benefit me. Will cancel before the renewal unless the benefit becomes clear. Best Buy requested a review. Likely premature, but happy to oblige.

Just another “membership” thats a corporate ploy to get you back in the store. The amazon effect

I would not give any stars at all. I ordered this product on November 9 for Christmas delivery for a seasonal house. I still do not have the product. I have spent roughly 52 hours of my time trying to resolve the issue. The people that work at the stores are wonderful and helpful but I feel that I have been scammed by Best Buy. Unethical business practices claiming I can get an item which I paid in full (over 6K) and still no product. Not good standards.

I thought it was great at first but the only deal that really did much was the buy 2 get one free switch games. There aren't any that i would want now and that deal is gone. The giftcard deal is gone. And there hasn't been anything for playstation or Xbox. Since i primarily only buy games this doesn't really benefit me and i doubt I'll renew.

I basically purchased this membership for the buy 2 get 1 free Nintendo Switch games since I purchase many games through the year and this membership help on save money, but ever since they remove this as they claim it was a "temporary deal" this no longer have anything worth for me, needless to say I will not be renewing next year.

Only saved a little, not sure it even covered the membership cost.

I don't see the value in this membership. I get too many emails that appear to be spam stating that my credit card is going to be charged $349.99. Why do I need to purchase another TV since I just bought one. Best Buy just needs to have their pricing attractive and not deal with this type of promotion.

Not sure if I should have ever got . I haven't used it and was almost $200. Kinda threw money down the drain. And if it automatically renews I would like to be able to pair a purchase with it to get the 12 month 0% financing but im sure that won't be able to happen either and get screwed.

This Best Buy plus membership is utter garbage. I feel like I Got ripped off which is why I cancelled it almost immediately.

So far I have not really enjoyed the benefits of this membership. I think the older program was better, the benefits just do not seem to be here for this program. Sales, I guess, are for members only but they are generally for items I am not interested in. I would rather not pay than get a hit or miss sale item.

I was deceived by the shop assistant. When I bought a Nintendo Switch last year, I also bought two games. At the checkout, the shop assistant told me that if I purchased a membership, I could save a few tens of bucks(after calculating the membership fee), and I could also get a free game. I agreed, but when checkout, I found that I did not get the promised discount of a few tens of bucks. Instead, I ended up paying 50 dollars more for the expensive membership fee. The free game was also a big problem. After receiving the free game, these three games became a bundled whole, which means that you can only return all three games together. And when one of the games is unsealed, all three games cannot be returned or exchanged. So, the '30-day extended return and exchange' in the membership is just a gimmick for Nintendo's games, and it cannot be implemented in practice.

Shouldn’t have to pay for a membership that use to be free. I have to spend money to maybe save money? Kind of a joke really. I was also told my membership was free when i bought a laptop, the associate NEVER told me the membership would renew in a year and charge my card. Prettt much a scam to probably get himself a bonus.

I will never do business with Best Buy again. I was treated horribly on my recent purchase of a cooktop. Although I contacted Best Buy before the 30 day return window closed, I was given the run around for weeks. And then BB claimed I could not return because the 30 days had expired. The unit was broken when it was delivered. This should have been an automatic return and replacement. Never again. And I’ll be sure to tell all my friends about this experience.

Don’t use enough, waist of Money for me , and I caccelked last yeatr

Bought it because it was beneficial at the beginning but now, not so much.

Idk it only covers extended return policies. The cheap version of s membership.

I appreciate the longer period of time that you have to get a price match with this membership, but that’s about it. The Best Buy associate really pushed this on me and didn’t explain it well at all. He neglected to mention that it is a reoccurring subscription and it automatically renews every year via an automatic charge to your credit card. So beware! He was very sneaky about it and took advantage of me and will do so to others I feel. Luckily I read the welcome to the membership email closely. I caught the fact that it was going to be a subscription, and I was able to cancel my membership before it automatically would have charged my credit card for the next year. I’ll have to be more cautious in the future. Sheesh!

Not worth $49.99 had to cancel few days later. No good long term benefits No