Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42062 reviews
(42,062 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Anticipation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am anticipating the benefits of membership, I’ll continue to review products special offers
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reward points still never hit my account. I had to pay $40 for a geek squad appointment after I spent over 2,000$ with Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TaraD! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that reward points are an exclusive feature of the My Best Buy Credit Card. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Rated 3 out of 5 stars
AMSUMG monitor capabilities.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMSUMG monitor capabilities nor the operation. it was not easy to know about this product.
I would recommend this to a friendRated 3 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for 49$ per year. But just ok. Not good. All the service was almost free years ago.
No, I would not recommend this to a friendRated 3 out of 5 stars
Dont shop enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since music and movies left, No reason to search or browse.
No, I would not recommend this to a friendRated 2 out of 5 stars
Haven't seen a benefit yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really too early to tell. I only bought it to get the low price guarantee in case my purchase price drops within the year. Plus the sales rep told me I get my money back if I don't use it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ChrisH! Thank you for leaving a review for us here regarding your My Best Buy Plus™ membership. I would like to address your concerns so that you have the correct information on our membership. Our Price Match Guarantee applies to a qualifying item that you buy during the return or exchange period only, not the entire year. The membership offers you an extended 60-day period. Please note that the membership is not refundable if you return it without using it. You can get a pro-rated refund for the unused portion of the membership if you cancel it, not the full amount. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. Should you have any additional questions or concerns, please reach out to us on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thank you!
Rated 2 out of 5 stars
Its OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is not the best, not the worst. Not sure if I necessarily reaped the benefits compared to the cost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting the most out of the benefits for the My Best Buy Plus membership can be difficult. You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you have further questions or concerns please reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
so so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's okay idk if it's worth it.. haven't really saved alot
No, I would not recommend this to a friendRated 3 out of 5 stars
not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to assess value as have not needed to use it so far
I would recommend this to a friendRated 1 out of 5 stars
Dont see a need or use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who isn't a frequent shopper and only turns to Best Buy when necessary, I found the benefits of the Best Buy membership to be underwhelming. The limited functionality and lack of enticing perks left me disappointed, especially considering that Best Buy is my last resort for in-store electronics.Compared to other subscription services like Amazon Prime, which offers a wide range of benefits beyond just shopping, such as streaming services, faster shipping, and exclusive deals, Best Buy's membership falls short.For someone like me who prefers convenience and a broader array of perks, subscribing to Amazon Prime seems like a more appealing option. Best Buy could improve its membership program by adding more functionality and exclusive offers to attract customers who are on the fence about committing to their services.
No, I would not recommend this to a friendRated 2 out of 5 stars
Value Less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I don't see much value in the My Best Buy Plus memberships. Occasionally, like Black Friday, there may be a benefit, but day to day, no. I do like the complementary subscriptions to Apple (and other) services, but Apple limits how many you can redeem in a a given period, so...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. While we understand that haven chosen to take the membership option, we can understand that finding the best use for the benefits can be tough. Please visit our website for more information on benefits available with your plan https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
Total fraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took the membership to get a discount on a tv against my better judgement. I gave them all my information but they treated it as a new account even though i already had a login so now i cant even access my membership. I tried to get it resolved with the online chat and they said they would fix it but that was just a lie. I went to the store and a very angry and rude security gaurd told me there is no customer service and i would need to make an appointment to speak to anybody. It is a real shame because I need a new kitchen and a new washer/dryer but I will not be shopping there.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 3 out of 5 stars
It's a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy keeps asking me for a review. Maybe the requests will stop now.
I would recommend this to a friendRated 3 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far hasn’t made a difference in anything I purchased but hoping in the future it will
I would recommend this to a friendRated 3 out of 5 stars
Extra extension, in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t expect to pay extra to have an extension for returns.
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven’t used it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it! The associates were less than cooperative with some issues,
No, I would not recommend this to a friendRated 3 out of 5 stars
membership not worth money to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not notice any extra benefit to this feature . Not worth the money to me
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for delivery, that’s about it, not sure if I’ll use it again.
I would recommend this to a friendRated 1 out of 5 stars
Bad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How many bad reviews do you want you keep asking me forva review and I KEEP Telling You Check Your associates Bad Service
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for the review! We'd love to help with your other concerns—please reach out to us on Facebook: (http://facebook.com/BestBuy), Instagram: (http://instagram.com/bestbuy), or Twitter: (@BestBuySupport) so we can chat further. Thanks!
Rated 2 out of 5 stars
Money wasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the value with this membership whatsoever.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review if you have any questions or need help.
