Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
The membership program is like a Smoke and mirrors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not understand how this membership program works. I receive a lot of e-mails with $25 bonus reward, or $5 REWARD, but they expire before I can use... When I bought an external HDD for $229 on last march, I paid the same price as the None Membership ! It is not what it supposes to be when your associate sold me this membership program !
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The Best Buy Plus membership offers many benefits beyond discounts. More information about the membership can be found at the following link: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gad_source=1&gad_campaignid=20644145195&gclid=EAIaIQobChMIy-Gfsd3njwMVrihECB1MPQzsEAAYASAAEgIB3PD_BwE&gclsrc=aw.ds please feel free to reach out to one of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) if you should require additional assistance.
myBestBuy plus isn't worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get it. The fine print doesn't tell you that any myBestBuy Plus rewards MUST be used within 6 weeks of reward. I was traveling in Canada and missed the unknown expiration date of the reward by a few days. Lost out on $50 after spending nearly $1k. I rarely buy electronics and needed to get something nearby for my elderly mother.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that there was an issue that occurred regarding the rewards you received while shopping as a My Best Buy Plus member. We would be happy to review this situation together and see what is possible. Just send us a private message through Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), and we will be happy to work together on this.
No gift card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a TV at the store and the salesmen told me that I would get a $100 gift card if I signed up for My Best Buy Plus and I could just cancel after I received the gift card. After about a month I called the Best Buy 800 number and they told me that there is no promotion that they were aware of. If I knew this I never would have signed up for the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having been advised of a promotion that isn't correct can be difficult. We would be glad to investigate this concern if you could reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Why even buy ts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whats even the point of this? Guy said it was a protection plan thing... its not gives deals for shi ion want tho
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, BradenF. Thanks for sharing this and being a My Best Buy Plus™ member. We can understand not finding deals on items you wanted to purchase, isn't ideal. Our offers do change often, so we recommend to keep checking back at the following link for the current offers: https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400. As far as the protection plan, this is something that would be provided through our My Best Buy Total™ membership. You can view the full details of each of the memberships here: https://www.bestbuy.com/memberships. If you have any questions or need any assistance with your membership, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review"
It's ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for when I could get deals. Just got it so I haven't gotten any deals yet.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Never again will I buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a lot of trouble with Best Buy to get my tv delivered and mounted .. it took more than a month and four tries and I lost four day of work. Best Buy did compensate me 300. But 300. Doesn’t begin to touch my four day I lost waiting for them to come.. it was very frustrating.. So therefore I will never buy again from Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your delivery can be difficult. You can certainly reach out to us for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is nice, but so hard to get to. I ended it up after 2 months
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with wanting to get support can be difficult. We are certainly available on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Membership not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No value. Membership is not worth the purchase. I would not purchase it!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Victorl, we know it can be it’s frustrating when a membership doesn’t feel like it’s giving you real value, and we appreciate you sharing that honestly. My Best Buy perks tend to pay off most for members who use things like exclusive member pricing, product protection options, and faster support, and you can look over everything included here: https://www.bestbuy.com/memberships. If you’d like someone to review your experience or talk through what might fit your shopping style, the Best Buy social team can help, just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review we're here to help.
Why Do I Feel Bad When I Should Feel Good?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only to take advantage of “free”, or should I say “complimentary” AppleCare on each of the four iPhone 17 max I purchased. The in-store experience feels like it’s another attempt of the corporation trying even harder to get inside my wallet.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into the membership saying that items we purchased should be going on sale and it would save us money in the long run because we could come back and get price difference. Nothing went on sale. No benefit. Wish i could cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Alex! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the membership because the store employee said we would be able to receive notifications of when our items decreased to a lower price so we could receive a better discount on the items we purchased that day. I dont receive any notifications and our items haven't decreased in price and its been over a month. The employee said we would probably save $350-$400 off doing this, however it appears that we won't receive anything and were only talked into purchasing the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Summer! Thanks for reaching out and providing feedback about your My Best Buy Plus™ membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
I have no need for this ‘membership’
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want this membership at all and was forced to purchase it as a condition of needing to return a microwave that my contractor said wouldn’t fit in my kitchen cabinet box. It renews automatically, so even though I’ve never used it Best Buy keeps taking my money. Pretty unethical. I’m over companies making us have a membership and a credit card and an online account….it’s way too much of a relationship just to occasionally buy things.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Return not accepted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do a lot of business with Best Buy. The biggest reason I shop at Best Buy is the hassle free exchange, returns, and ease of online price match. With the Plus membership, you get a 2 month window to exchange or return items. However, I was not allow to return an item last week because, apparenlty, I had been flagged for too many returns. I return plenty of items before, multiple times without any problems. Had I know that there's now a limit on return, I would not had purchased the Plus membership. What good is a 2 month return period if I'm not allow to return? For this reason, I will not be renewing my membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! We never want our customers to have this kind of experience, and I understand your concern regarding your return. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be a good deal for some, but, not a real value for my needs.
No, I would not recommend this to a friendNot worth it. Will not be renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to avoid reviewing this. But since BB spams my email to review here we go. It’s not worth it. I will not be renewing. I subscribed because BB was offering buy 2 get 1 on video games for members. That lasted like 3 months and they pulled it. So for me it’s not worth the renewal.
No, I would not recommend this to a friendGood for high priced items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good if buying big ticket items. Can save money over time
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some sort of decent prices. Not the best, not the worst.
No, I would not recommend this to a friendStill undecided on BB Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it would "save me money". I have not bought enough to see if that was the case.
No, I would not recommend this to a friendCatch me later.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will try this offer and rate it later to see to determine it's value.
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only real benefit I received is lower price protection after the purchase of our new TV. I did receive money back when the price was lowered a few weeks later. I also got $50 credit but that perk expired after too short a time. Not sure I will re-up and certainly hope this is not set to auto-renew.
No, I would not recommend this to a friend