Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Membership discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership helped get a discount. Haven’t used it since.
I would recommend this to a friendUnnecessary for me, no real benefit to having.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I haven’t really received any special benefits or relevant deals from the membership. No super impressive or relevant advantages. I feel like there was not really anything the membership offered me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback, Eddie. I understand how disappointing it can be when a membership doesn’t feel like it’s providing the value or benefits you were expecting. Your experience is important to us, and we’d like to learn more about your concerns to see how we can help improve things for you.
Please connect with us through a private message on one of the social media platforms listed below. In your message, kindly include your full name, phone number, and email, and let us know that this is in regard to your My Best Buy review. Our support team would appreciate the opportunity to assist you.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We look forward to hearing from you and working to make this right.
Best regards,
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would love more alerts about offers and exposure to varied features
I would recommend this to a friendLook at it closely before automatically signing up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my case it was free as I got a $50 discount on the laptop I was purchasing. I was however led to believe it would be good for another discount on a particular upcoming purchase which it was not. I think employees are pushed to promote the membership and it may or may not benefit you so just think it over before falling for heavy sales pitches.
No, I would not recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ii should come fir free with purchase over $500. However it did work I returned an item.
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really see the need for this. Doesn't really matter much. Just extra money for no reasons.
No, I would not recommend this to a friendUseless for the average customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this. There was no coverage for my purchase of a projector. Unless you are purchasing items every month, it is useless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Absolutely not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this membership to anyone. Its more there to benefit the company not the customer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Thomas! Thank you for your feedback on your My Best Buy Plus membership. We understand that it might not be the perfect fit for everyone. To ensure you're fully informed about the benefits you receive—like [mention a key benefit, e.g., free shipping]—and to address any concerns you may have, including cancellation options, please contact us. You can call (888) 237-8289, visit https://www.bestbuy.com/memberships, or send us a message on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. We want to help clarify the value and assist you as needed. Thanks!
Not true price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that my best buy plus is just $49 dollars, but it came out in our Bank account as $80. Why?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you!
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called about supporting this device while I was on the road and really needed help and was hung up on 2xs. Then I went to return the product and was advised it was outside of my plan timeframe. Worst experience I have ever recieved from Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having a product denied a return as it was outside of the Return and Exchange can be difficult. Please reach out for support on any of our social media profiles. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership not worth the value. Disappointment :(
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not liking the benefits of the My Best Buy Plus membership can be difficult. If you aren't sure of what the benefits may be you can reach out to us on any of our social media profiles below or check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
No benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the benefits, will not do this again! Waste of time.
No, I would not recommend this to a friendReview your return policies and don't force member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to buy membership to be able to return a Level Lock that I kept for 20 days while trying to make it work instead of getting rid of it. Best Buy has to evaluate its return policy as the manufacturer allows 30 days of return and you guys cut it in half and do not allow people to use the original trial intended by the manufacturer. There is no way to understand the proper functionality on the battery-powered products - for instance, it is not acceptable to have a smart lock that eats 2 batteries in 20 days which is worth $14 (CR2 type), and you allow only 15 days to either keep the item or return, and then force to buy membership to be able to process this matter. Not the best experience and for sure not a "Best Buy"...
No, I would not recommend this to a friendSo-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand the value in it but It just wasnt for me.
I would recommend this to a friendNot loyal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is just greedy. I’ve been a loyal member for years and went to use a gift card, canceled the order and they won’t refund the gift card. I am buying direct when I can and avoiding Best Buy going forward.
No, I would not recommend this to a friendSO IT IS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok if u buy a lot from them, should be a included perk (SHRINKFLATION)
I would recommend this to a friendMarginal useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t need to use it much anymore. Not sure what value I get out of it
No, I would not recommend this to a friendNot worth purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with troubleshooting with iOS application. Reached out till top level management. Till date issues is not resolved. Still showing incorrect name. Purchase are visible but my window to return has closed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for the review. We're concerned to hear that your recent experience with this service hasn't met expectations, and that you've been having trouble with the app. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Poor Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an LG monitor on the 9th of July. When I went to the store on the 10th of July, the person working there told me I should start a best buy plus membership and that it would cover me if the monitor ever went on sale. It is now on sale and I want to price match it. Well I cant because even tought the store salesperson told me it would work for ANYTHING purchased
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Misunderstandings like this can be difficult. Products that are purchased after or while you have an active membership like the My Best Buy Plus membership would have an extended 60 day Return and Exchange promise time frame with some exceptions. Products purchased, even a day before, would not count for this as the membership wasn't active at that time. I can understand that having this confusion can be difficult and you can reach out to us for support on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I somehow got signed up for this membership a year ago and i think I saved money on a purchase but now I’m not sure what the benefit is
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships