Customer Ratings & Reviews

Sorry, but I haven't had any occasion to use my membership.

Nothing was ever explained to me. I had it a year without any benefits that I am aware of. Because of no brochure, no explanations I don’t even know why I purchased it, I suspect it was with the purchase of a appliance.

They got rid of the discounts on psn cards which is why I signed up for the membership.

Didn't receive money that I suppose to get when I started the membership.

I only signed up because the discount on the item i was buying was more than the cost of membership. I havent used it since, nothing i needed, wanted, or services i would use this has applied to. I wouldn't do it again.

not worth it.......................................

Well, I have been a Best Buy rewards member since they first began. I was a little hesitant when BB moved towards a paid membership but, I really wanted to stick with the company I have been frequenting for over 25 years. For the first two years, I purchased the $199 plan and did not use it. The one time I did try and use it, I found out there is a deductible so, I ended up going through the manufacturer for free! They advertised exclusive events and discounts. Never saw anything even close to worthwhile. I purchased the cheaper option because I was told they would have great Black Friday specials... what a joke! There is nothing exclusive about these plans....

I personally forget what this does but it works as intended so 5 out of 5

wish i didnt sign up. not worth it as i dont shop at best buy often

So what do we really get, not discount. My daughter just came and bought a very expensive pair of Ipod air buds, salesperson said "of yes, discounts and warranty, etc" but nope. Just another way for y'all to make more money off those who are trying to do their best for their kids to go to college and struggling to pay every step of the way.

Useful to reduce initial price but not much else so I did not extend it after trial period.

Not really worth it, only purchased as to return a Tv

Not really worth it compared to the total level which gives far better perks. There’s a reason more people opt for the higher tier.

'm not sure why I have it. The deal of the day doesn't interest me and I can't use it for repair services. Won't be renewing it.I

[Employee of bestbuy] Yeah I think its ok sometimes its not but most of the time its ok

Maybe I’ll find benefit of the membership, but up until this point the regulations and rules to use it have not lent itself to be useful!

Had I been told they were not going to install my dish washer and it would cost me an additional 500.00 Dollars I would have bought my dish washer somewhere else. The installers would not even look at my dish washer, they just said they could not do it and left. They did not come back to pick up the old washer even though I paid for it. I had to get ride of the old washer myself.

Not worth it My friend bought me a set of air pods for my birthday while I was out of the country. My children had also bought air pods for me when I tried to return my friends, they stated that it had exceeded the 15 day return policy (printed on the receipt only) by a few days and they would not return them. This is unbelievable someone could never by a gift for someone under those circumstances. My family and friends' family won't be shopping here any more. So much for a membership!!!!!

discounts are nice, so are warrantees this helps with both

Best Buy is a bad deal. Encourage you to get a discount on purchase, but they don't tell you there is automatic payment every year for the membership. When you find out be cause they have sent it to collection agency, I had to make 8-10 calls to find out what was going on. Finally I had to cancel the membership and pay hefty amount to collect agency. Not a fair deal. Never purchase anything at Best Buy (WORST BUY)