Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it, only purchased as to return a Tv
No, I would not recommend this to a friendShould’ve gotten Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it compared to the total level which gives far better perks. There’s a reason more people opt for the higher tier.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.'m not sure why I have it. The deal of the day doesn't interest me and I can't use it for repair services. Won't be renewing it.I
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, BillL. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Its ok
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Yeah I think its ok sometimes its not but most of the time its ok
I would recommend this to a friendtoo many rules to be of benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I’ll find benefit of the membership, but up until this point the regulations and rules to use it have not lent itself to be useful!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Howdy. Thanks for sharing your feedback. Knowing what perks are including with your membership is very important. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you have any other questions, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Promises made and broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had I been told they were not going to install my dish washer and it would cost me an additional 500.00 Dollars I would have bought my dish washer somewhere else. The installers would not even look at my dish washer, they just said they could not do it and left. They did not come back to pick up the old washer even though I paid for it. I had to get ride of the old washer myself.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand that delivery concerns can be difficult. Please reach out to any of our Social Media Profiles so that we can further investigate your concerns with your dishwasher delivery and install concerns. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Won't be going back!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it My friend bought me a set of air pods for my birthday while I was out of the country. My children had also bought air pods for me when I tried to return my friends, they stated that it had exceeded the 15 day return policy (printed on the receipt only) by a few days and they would not return them. This is unbelievable someone could never by a gift for someone under those circumstances. My family and friends' family won't be shopping here any more. So much for a membership!!!!!
No, I would not recommend this to a friendits cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.discounts are nice, so are warrantees this helps with both
I would recommend this to a friendDR.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a bad deal. Encourage you to get a discount on purchase, but they don't tell you there is automatic payment every year for the membership. When you find out be cause they have sent it to collection agency, I had to make 8-10 calls to find out what was going on. Finally I had to cancel the membership and pay hefty amount to collect agency. Not a fair deal. Never purchase anything at Best Buy (WORST BUY)
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, YmsB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We strive to be up front about the membership, and you are provided with terms and conditions upon signup. We want you to be aware of the benefits of your membership. Here is a link with more details on our membership: https://www.bestbuy.com/memberships. If you need support, or if we can assist with further explaining the perks, please reach out to us via social media. We welcome the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Embryonic stage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but the employees, need more training so I can use it fully.
No, I would not recommend this to a friendWhat's the value of this if the rewards never show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far, I haven't seen any benefits from this. supposed to get x% toward future purchases and I don't remember seeing even $1.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! I can definitely understand wanting to full know the benefits available to you as a My Best Buy Plus™ member. Please know that earning reward points on your purchases with us is an exclusive benefit of being a Best Buy credit card holder. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Buy buy member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great treatment for being a member. Geeksquad works professionally
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased 3 euphy cameras , sales rep said I did not need to be there for crew to install. Just a person 18 and over to let them in. We paid her to fill in for us then best guy crew showed up and said they could not do it without my phone. So they canceled. We ended up getting canceled 2 ore times until your agent last name of Mack came out and worked diligently to get the 3 cameras working. Very grateful for his efforts
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to use our price match guarantee and it was denied. This plan is not good. Please don't get it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Barbara! Thank you for your review of your My Best Buy Plus membership. While our Price Match Guarantee is not an exclusive benefit of your membership– it's definitely one of our greatest perks! If you have any other questions or need support, please feel free to reach us at (888) BEST-BUY or (888) 237-8289. Thanks!
Poor service, no support for scratch on watch face
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in salesperson during my recent purchase. It felt as if all she was interested in doing was completing payment and sending me on my way as quickly as possible. There was no offer of promotions, warranty protection or anything else. This has not been my experience in the past. Now I'm stuck with a brand new Apple watch, which was expensive, and a scratch on the crystal face. I'm not happy!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello FredB! Thanks for taking time out of your day to leave a review of your My Best Buy Plus™ membership. Having a damaged device is never great. We encourage you to reach out to us on our social media for assistance. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Poor follow through
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failure to follow up on claim, and left with the impression what I did could be viewed as coverup and the word fraud was used. Poor choice of words and this was after paying an extra $50 for an extended return. To top it off the Best Buy Credit card still has not go the word, it was returned and refused a replacement, in other words, I owe nothing. Signed a former customer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Concerns with claims and returns can be difficult. Please reach out to us on any of our Social Media Profiles for support on this concern. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Bad experience using certificate for members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the are certificates comes with purchase for members but they expired within a month and there is no way to extend it. The sales spent 10 minutes trying to talk me into purchase the membership, without mention a word about how to use the certificate or how soon it will expire. Overall just bad experiences
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having all the information about the membership is definitely important. Some promotional certificates do have an expiration date that should be listed on the certificate itself. Please reach out for support with any other questions or concerns to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is not worth the purchase. I purchased an item that already had free delivery and was at the lowest price. So it didnt same a anything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, April! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any perks from the non membership, I wish I could get a refund.
No, I would not recommend this to a friendRewards incentives are poorly executed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The access and discounts are fine, HOWEVER, the incentives are poorly executed. I was told by an in-store rep that by spending $500+ in october, I'd receive a $50 gift cert. That's why I signed up for the program: By buying the membership for $50, it would essentially pay for itself. I did receive the $50 cert, however it was only good for 2 weeks, and I received it via email 3 days into the 2 week period that it was valid. This is a pretty poor reward system, was not explained at ALL by the employee that there would be a deadline, nor that the deadline would be short, nor that the cert would be sent AFTER the window to use it began. To top it all off, customer service was unwilling/unable to reissue it, even though it was only a few days later that I inquired. The whole thing felt pretty scammy, to be honest.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Seth! We appreciate your review, although it's concerning to hear you did not receive full or accurate information about your membership and reward certificates. You can read more about certificates and expiration here: https://www.bestbuy.com/site/best-buy-membership-faqs/my-best-buy-faqs/pcmcat312400050004.c?id=pcmcat312400050004.
We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. In regards to membership benefits and savings, you can read more here: https://www.bestbuy.com/memberships..