Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Following the business model of losing companies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is stupid. I needed an electronic item and so of course I went to best buy. They have knowledgeable staff, good prices and a wide selection. Then I find out I am compelled to join this annual program. Spend whatever it was on a membership and then I can buy a product for actually saving more my membership fee. I'd have to be an idiot to not do that. Now I have this pending membership that I have to remember to cancel in 11 months. How about "I'm a customer, what's your best price?" Will I shop at BB more, no, same amount. What I can say is if the money saved on my item was less than the membership fee I would have not paid for the membership, walked out, and bought online out of spite. I did that with a kitchen and linens chain not too long ago. Well, it was a while since they went out of business.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for information and to manage your membership, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us.
Salesperson Sold It; I Probably Don’t Need It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this membership to extend price match option, especially during Black Friday, Cyber Monday, Christmas.. But I’m not sure that it was needed for that. Haven’t seen any benefit, really.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
davescar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual purchase was tedious, but the delivery was excellent.
I would recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use it, not sure what it’s for. I was free with a purchase.
No, I would not recommend this to a friendThe Value of Best Buy Plus Subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price Best Buy Plus is not really that special, if anything it is marginal
No, I would not recommend this to a friendIt was better before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it better when it was earned if you spent x amount instead of now paying for it
I would recommend this to a friendHard to find what’s on sale from the promo emails
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of random discounts 5-20% on store items. Email promotion on sale items is hard to filter. There’s at least 3 emails per week but they all seem to land on a generic page with a large list of items. Doesn’t seem worth it as it’s hard to browse to find relevant items.
No, I would not recommend this to a friendI don’t love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy a membership in order to return ring camera parts that had not been opened but was 2 months from the purchased date. This was done because I had to find an election to install conduit for installation. The customer service manager gave me a hard time and stated the only way to facilitate the return was open a membership. I had just purchase a lap top in the same time frame. The managers at Tinley Park are terrible. They lack curtiousy and compassion.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Bad experience with Best Buy and Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a printer. The sales specialist LIED. He told us to just call the store for help with setup, We tried to call the store. We tried to call the Geek Squad. We were always not able to connect, except forced to someone off shore. They were a waste of time, and no help. I will NEVER buy from Best Buy again. You shouldn’t either.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience with your printer and setting that up. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is expensive onlygood for people we they are buying if are regular buyer
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings that add up quickly. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
I've used the membership once.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a good value, if you purchase a lot of items from Best Buy.
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could say "zero" I would. It's useless and Best Buy...at least the stores I in South Florida employ dubious practices. I never knew I HAD a "Best Buy Plus membership until I was told it was time to renew. Obviously they added it without my knowledge. My Best Buy experience from purchase, to support, to installation has been far from good. Won't plan on ever going back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you have not received the assistance you needed when you reached out. As a My Best Buy Plus™ member, your plan provides you with many benefits including an extended 60 day return window. We'd love to connect with you and look further into these concerns together. Please contact us by sending a private message to our team on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
It’s fine but not worth the cost by itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really not been any tremendous advantage to me. BB offered it to reduce the price on an item and the reduction was more than the membership cost, so I went with it. Seems like you would have to spend a lot of money at BB every year for it to be worth the cost in different circumstances.
No, I would not recommend this to a friendHavent used beyond original purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet beyond my original purchase. Hopefully soon for some new.products
I would recommend this to a friendIt was mid.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay. Customer service in store could be better.
I would recommend this to a friendI don't feel if I gained anything from it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed it. It could be more useful... Maybe.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for reaching out and sharing your insight. The My Best Buy Plus Membership offers a plethora of benefits. Please be sure to check out https://www.bestbuy.com/plus for a full list of all the incredible perks that are included within your membership. Have a great day!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied because I were supposed to get 10% reward after my purchase, unfortunately I didn’t get that
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Tahereh! Thank you for your review of your My Best Buy Plus membership. To share other questions or concerns, feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) or give us a call at (888) 237-8289.
Costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my laptop, there were not enough staff available to help me choose. After searching on my own, I finally found one. During checkout, the staff member registered me for a membership without clearly explaining there was a fee. I only realized it after reviewing my receipt at home. The checkout felt rushed and not well explained.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for sharing your review with us. We find the experience you had while making your laptop purchase to be concerning, and we would like to learn more. Please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Don’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it at all other than first purchase.
No, I would not recommend this to a friendBest Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need more deals at a better price! Return days could be set to 30 days. Working long days limit enjoyment/catching if there are any good deals.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your review of your My Best Buy Plus membership. We completely understand wanting to get the most out of your My Best Buy Plus membership and maximize your savings. As a My Best Buy Plus member, you enjoy fantastic benefits like free 2-day shipping, exclusive member deals, extended 60-day return window on most products and much more! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you!