Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
COOL!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Especially when you like to shop here a lot!
I would recommend this to a friendMembership Not for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the original purchase, I have not used this membership once since. The only thing I can say is it paid for itself during the original purchase. I only with it would have been more useful during the year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi 7Away,
Thank you for sharing your experience with us. I understand how disappointing it can be to feel that your My Best Buy membership hasn’t provided the value you expected after your initial purchase. We strive to make our memberships beneficial throughout the year, and your feedback is essential in helping us improve.
I would love the opportunity to learn more about your experience and see how we can enhance the value of your membership. Please connect with us through a private message on one of our social media platforms: Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy. In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out regarding your My Best Buy review.
We’re here to assist you and hope to hear from you soon!
Best regards,
Told i had to buy to get an open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine; however, i was told that i meeded to purchase this membership in order to purchase an open box item
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, DouglasT! We appreciate you sharing your experience with your My Best Buy Plus™ membership. What you've mentioned is a bit concerning, and we'd like to get this reviewed for you.
Please message us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to address this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Membership not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was forced to buy this so that I could save $200 off another product. A week later that product went on sale for the Same amount without needing this membership. This membership cannot be refunded. Interesting how we later I could’ve saved the same $200 but you never know if Best Buy sales that’s the problem.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many promotions are only available with the My Best Buy Plus or My Best Buy Total memberships as many deals and discounts are available for our members. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Blackmailed into purchasing the extended return op
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased the plan because I needed to return an item which only had 15 days return policy...what a scam !!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Tommaso! I can fully understand the desire to make full use of our Return & Exchange Policy. My Best Buy Plus™ membership benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
best buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found anything from BestBuy that this was worth the purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Bryan! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Website does not recognize my active membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worthless as long as the website doesn’t function properly. The website keeps refusing to acknowledge my membership status. The website does not acknowledge that I purchased a membership. When I log in, I’m prompted to purchase a membership again. I’ve spent hours speaking with service representatives trying to resolve this issue . Unfortunately the process is always unproductive as I repeatedly get redirected to other departments and left waiting for an answer. Ultimately, no solution has been provided and I am still unable to access my account two months after purchasing the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Nick! We appreciate you posting about your experience, but hate to hear you are unable to view your membership status online. We would like to see how we can help with this. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
unresolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We joined this program for a discounted NFL sunday ticket. approaching game 3 of the season and have made several calls, talked with multiple csr's and still no resolution to a "glitch" the program / system has for giving this discount. I feel like it was a scam. One more attempt on my end to resolve this and will then cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing your experience with this membership perk. We'd like to follow up and provide any assistance. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Deals
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus need more deals. The ones that are there are desent but needs more overall
I would recommend this to a friendAwful. Forced into purchase. Cancel it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was not what I wanted. The ridiculous checks it cashier would not let me go without signing up. Meanwhile I had $850 of electronics and he is pushing this $40 membership on top of that purchase. It was literally easier to buy the useless membership and get out of the store than it was trying to explain I didn’t want it. I will never shop Best Buy again. Awful experience w this foolish teenager at checkout
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how I feel about this because I miss the old program
No, I would not recommend this to a friendThe end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will from the geek squad did a great job hooking up my amplifier very helpful
I would recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I use this enough to make it worth my while
No, I would not recommend this to a friendSo easy for them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I know, this was cancelled, and I will be looking for my refund. My "problems" are beyond their expertise; or what I need they don't have! Easy cancellation, no pushback. They know what they do! Refunded wrong product, 3rd time, waiting for refund on "Best Buy Membership" which gave me the chance to drive 100 miles, 3 times, to experience the advantages of ability to exchange or return wrong product!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with products you purchased can be difficult. I can understand that not seeing the value in the My Best Buy Plus membership can make taking advantage of the benefits difficult. We would be glad to support you or notate any further concerns if you would like to reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a scheduled time for delivery 3 weeks in advance (delivery date is on my receipt). The day before delivery and set up, I was told I needed to schedule a delivery. I talked to 3 people and got nowhere with an explanation as to why! No answer, just a new delivery date 2 weeks later. If the same thing happens I will just get a full refund and never shop with Best Buy again!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PatriciaC! Thank you for taking the time to leave a review of your My Best Buy Plus™. Having to reschedule a delivery is never great news, so I can understand your disappointment. We would be happy to look into this and assist in any way possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
it's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never used any of the functions and have no idea what good they are.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the money I paid. I actually found my iPads cheaper by $10
No, I would not recommend this to a friendManager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store the manager told he can replace my items or return. He told me I can cancell my membership if I don’t like it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, Calixto. We try to pride ourselves in ensuring we provide great customer service. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
If you ever need assistance, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help!
Cancel your membership at once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sevice is poor, the salesmen are useless and they are all liars, I spent too much time and effort for only 50 dollars discount, it’a absolutely not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to leave a review about your membership experience. We are saddened to hear that you are not happy with your membership experience. Customer feedback is greatly appreciated and we would be happy to look into your issue to see if we can assist in someway. Feel free to reach out to our team by connecting with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it’s very limited to to the deals that they have and the savings isn’t really much other than that there are no other real benefits to this membership unless you order a lot online and just get free shipping.
No, I would not recommend this to a friend