Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42063 reviews
(42,063 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
The end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will from the geek squad did a great job hooking up my amplifier very helpful
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I use this enough to make it worth my while
No, I would not recommend this to a friendRated 1 out of 5 stars
So easy for them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as I know, this was cancelled, and I will be looking for my refund. My "problems" are beyond their expertise; or what I need they don't have! Easy cancellation, no pushback. They know what they do! Refunded wrong product, 3rd time, waiting for refund on "Best Buy Membership" which gave me the chance to drive 100 miles, 3 times, to experience the advantages of ability to exchange or return wrong product!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with products you purchased can be difficult. I can understand that not seeing the value in the My Best Buy Plus membership can make taking advantage of the benefits difficult. We would be glad to support you or notate any further concerns if you would like to reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Rated 1 out of 5 stars
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a scheduled time for delivery 3 weeks in advance (delivery date is on my receipt). The day before delivery and set up, I was told I needed to schedule a delivery. I talked to 3 people and got nowhere with an explanation as to why! No answer, just a new delivery date 2 weeks later. If the same thing happens I will just get a full refund and never shop with Best Buy again!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PatriciaC! Thank you for taking the time to leave a review of your My Best Buy Plus™. Having to reschedule a delivery is never great news, so I can understand your disappointment. We would be happy to look into this and assist in any way possible. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
it's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never used any of the functions and have no idea what good they are.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the money I paid. I actually found my iPads cheaper by $10
No, I would not recommend this to a friendRated 1 out of 5 stars
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the store the manager told he can replace my items or return. He told me I can cancell my membership if I don’t like it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, Calixto. We try to pride ourselves in ensuring we provide great customer service. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
If you ever need assistance, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy). We are here to help!
Rated 1 out of 5 stars
Cancel your membership at once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sevice is poor, the salesmen are useless and they are all liars, I spent too much time and effort for only 50 dollars discount, it’a absolutely not worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for taking the time to leave a review about your membership experience. We are saddened to hear that you are not happy with your membership experience. Customer feedback is greatly appreciated and we would be happy to look into your issue to see if we can assist in someway. Feel free to reach out to our team by connecting with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Not worth the $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it’s very limited to to the deals that they have and the savings isn’t really much other than that there are no other real benefits to this membership unless you order a lot online and just get free shipping.
No, I would not recommend this to a friendRated 3 out of 5 stars
Will see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, had great experience with older models. Expect to be even better
No, I would not recommend this to a friendRated 2 out of 5 stars
Never find anything I need with the membership dis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very much discounted for normal items I purchase. Deals offered are not for items I care about. Won’t be buying again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, KennethW! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to find value in your purchase and to be aware of the benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 3 out of 5 stars
The waiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Waited too long for someone to come and help me with my doubts
I would recommend this to a friendRated 1 out of 5 stars
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was suckered into paying 50 dollars. The supervisor that sold me the tv said that the prices on my tv were going to be by on sale and I would get money back. Be careful because they automatically renew your membership. The protection plan is worth it for a piece of mind. You never now if an electronic device will stop working. They did give me YouTube tv for 3 months that I did authorize.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robert! I can absolutely understand wanting to make the most of price matching with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Not worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't hjve you any extras advantage (except for sometimes when they an additional discount)...they need to step up the membership benefits...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review to share additional feedback with us or get support.
Rated 3 out of 5 stars
It has saved me some money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it has saved me some money but I don't know if I'll use it every year.
No, I would not recommend this to a friendRated 3 out of 5 stars
50/50
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good desl for a year but deal item price is alright i guess not really as called deals
I would recommend this to a friendRated 3 out of 5 stars
Not sure just yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not really sure if it's of value yet, too soon to tell.
I would recommend this to a friendRated 1 out of 5 stars
Unusable due to account error!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot access this purchase or anything on my account due to an error in the Best Buy system. Duplicate accounts under my email, and I am locked out from accessing anything, including past purchases, warranties, and rewards. 4 years trying to get this fixed with no help other than claims they will send it up to corporate to fix.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We're concerned to hear that you're having issues using your membership or account. We'd be happy to look into this and see how we can assist. To do so, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
Dont use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many features i can use personally not worth it for me
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a value-add for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm getting tired of subscription memberships. I got mine because there was a sale/deal on an item I was purchasing that made it essentially free. I haven't used it since. I will most likely be canceling my membership shortly before the renewal date.
No, I would not recommend this to a friend
