Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
New printer stopped printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer identified a cartridge as not making contact. I purchased new cartridge, same result. Tested both cartridges individually and both printed, but would not print with both installed. Printed said to align cartridges but they wouldn't align. I returned it. Lost $25.00 on new cartridge as it was opened and can't be returned to Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I'm not sure how we could assist you with a cartridge purchased at Amazon, although we would be able to assist with replacing a printer that isn't working properly while under the Return and Exchange Promise. If you need support please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
I haven't used it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't find what they offer attractive. I don't think I'll use it
No, I would not recommend this to a friendThe sueeze is not with the juice. Save you $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The $50 has not made any difference other than me loosing $50. I was led to believe there would be value and access to special deals - I purchased a new washer and dryer Memorial Day weekend and the $50’did nothing. having the ability to do a return 60 instead of 30 days is not worth $50. It’s a money grab that I will not renew or recommend
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concerns with the benefits that you haven't found the value of with the My Best Buy Plus Membership. You can certainly check out any membership benefits online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 for support or reach out us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) for further support.
Needs more perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough perks and benefits to justified the membership
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t shop there enough to make it worth it. To expensive
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was once very useful and saved a lot. Now, not as often.
No, I would not recommend this to a friendTook the item back, never returned my money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was encouraged to get this membership to make the item I had bought cheaper when it went on sale. I returned the item that I bought and called Best Buy. I was told I would be refunded for both the item and my membership. I requested both of those things. Neither has happened.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, we would be happy to see how we can be of assistance. Please reach out for support to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
I have no use for membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont real see any reason to have a plus membership.
No, I would not recommend this to a friendSalright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright. I miss the original incentives though.
No, I would not recommend this to a friendNot for a once a year customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn on what to rate but for my personal use of the membership it is not a good investment. If you are a consistent customer of Best Buy then it’s a great option. But for someone like me that doesn’t walk in the store but once every few years it’s not worth it. Maybe I’m not aware of the full capacity of the membership but I don’t think anyone took the time to explain it to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Dolly! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to guide you through the benefits on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership seem to have served no value. Besides the one purchase I made when I got the membership. I haven’t seen any savings really.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sean! Thank you for being a My Best Buy Plus™ member. I hope you are able to take advantage of all the benefits of this program. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Disappointed in BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership doesn't mean anything when BestBuy cannot deliver product on a promise date of delivery.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, NelsonH. I can understand expecting your delivery in a timely manner. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Free? Not free!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to get FREE NFL Ticket, but promotional advertisement was misleading. I cancelled this after 3 separate phone calls. First two confirmed “Free”, but couldn’t initiate subscription. Last call acted like I was a fool for asking. Will only repurchase if I have equipment to install.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns on a promotion that was showing the discounted NFL Ticket with the My Best Buy Plus and My Best Buy Total membership can be difficult. If you need support you can certainly reach out to us on any of our social media profiles below for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Bait and Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold with a perk that would let you buy 2 games for Nintendo Switch to get one Free - hey I know is too good to be true, but it was sold like that, at some point this perk was eliminated, the point system was so slow to gather that I barely used any of the "rewards" after that - no point on keeping it, the only reason I have it now is because I forgot to cancel it after the first year.
No, I would not recommend this to a friendNot wor th the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined to make 1 somewhat large purchase but Best Buy does not have products thirty need often so not worth the cost.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to connect with us. I can fully understand the desire to have a wide selection when shopping with us. For reference, full information on your member benefits can be found here: https://www.bestbuy.com/memberships. If you have quesitons or would like assistance with selecting a product feel free to contact us by calling (888) BEST-BUY or (888) 237-8289.
Bad install even worse follow up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I had a bad experiance with an installation and notified Best Buy of it in many different ways, they have not once inquired about inwhat they would do to remedy. I guess their email address says it all "donotreplybestbuycares.com"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jack! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store associate convinced me to get this explaining part of the perk of having the Best Buy Plus membership is price match for 60 days following purchase. The price of the item I purchased did drop within this time frame. Unfortunately Best Buy store and support were never able to help me with this. Between going in-store, utilizing online customer support and calling I attempted to get my price match over 10x and no one was ever able to help me. It was rather frustrating and a huge waste of my time and money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jennifer! We hate to hear you had issues price matching a recent purchase. We're happy to price match any order that meets our Price Match Guarantee qualifications, found here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. For further support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
What are the benefits?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know why I paid for the Best Buy Plus. I make 2-3 purchases a year, and I can't understand its benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
No Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem in TV COLE did not know the difference between lithium & alkaline batteries, which was best for a remote. Was no help at all in other areas as well.I left the store and looked it up myself. I pretty much don’t like B-B,, had other complaints before, yet I keep coming back. Went to Home Depot, got good help and found exactly what I needed! I’ll go there the next time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Misleading sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was misled with this purchase. I was told that I would have 60 days to find a lower price and receive the difference, but instead, they lowered my product price, then added the membership cost to make it “free.” When the price of the product dropped, I only received part of the price difference because it had already been adjusted to include the membership. None of this was explained clearly, and I didn’t catch it on the emailed receipt since I assumed the price was correct. When I called Best Buy customer service, they said they couldn’t help.
No, I would not recommend this to a friend