Customer Ratings & Reviews

I have not notice any significant benefit to this.

I had to get the membership to get discount on my Mac book.

Does what it says on the tin. What more can I say?

good deal for electronics needs and wants .......

Good membership with good discounts when you have the membership

I paid $59 additional cost for an old treadmill to be picked up at the time a new treadmill $3000 was delivered. Was told to truck was too full (looked half empty) . I then had 4 additional calls to Best Buy to reschedule them pickup. Each time I waited for their truck for an 8 hour window. Never showed up. I’m done with Best Buy. Terrible service and the delivery charges are a scam.

I purchased the membership to get a discount on one purchase. I have not used it since. I won’t renew it next year.

We bought a $2000 TV with …. Supposedly %15 back in reward certificates and an extra $100 certificate for purchasing a tv with more than $999. Best Buy emailed us $410 in certificates BUT these certificates are not “gift cards” or “discount codes” and are REJECTED at checkout. Customer service chat and phone support say there is nothing they can do about it.

I am very disappointed with this best buy plus. the sales person mis-represented a deal on NFL sunday ticket. There was nothing free. All that I get is constant email messages. I look forward to the day my membership expires.

We haven't been able to use our Best Buy plus membership on any of the items that the salesperson promised us. My wife is a pokemon card collector. This was sold to us because "the 10% off pokemon cards alone will pay for itself". This has NEVER applied a discount to cards. Every time we go in, there is no available discount and the person at the register says that it only applies sometimes? What does that even mean? That was just a lie told to get us to buy the membership. Do yourself a favor and just look at the price of any BB plus item on Amazon. In every instance, the price is the same. Xbox elite controller? Cheaper on Amazon. Corsair Keyboards? Cheaper on Amazon. Pokemon cards? Cheaper on Amazon. I think you get the idea. We will be canceling our membership post haste.

Nothing special in the benefits received. Not worth it.

I was going to pay with my credit card that earns airline miles but the Best Buy rep said it would be best to use my Best Buy account and I would receive an in-store credit of $200. Then I could pay off my Best Buy account with my airline miles card. The in-store credit ended up being only $125 and you are not allowed to pay off a Best Buy card with another credit card so I miss out on earning a lot of airline miles. Not happy!!

1. One is rather disappointed that Best Buy did not offer a discount for previous longtime Elite Plus or Elite members. 2. There are a couple of good benefits for the $49.99 membership.. 3. It is too bad that previous purchases of thousands of dollars of products had no weight on acquiring current membership.

The idea seems nice in principle, but to be honest, I have not received any value from it. I don't even remember that I have it except for these periodic emails I get from Best Buy. It is unlikely that I will renew it as I have not found the utility in it.

The price of this membership was not too high when it was packaged with the laptop and software subscriptions I bought together. However, I have not really perceived that it is of any value to me since. Maybe something will come of it before it expires, but I wouldn't renew it at this time.

When I bought TV they told me that they had a special and membership was free for 1 year. When they charged me on my credit card I questioned the charge. They told me it will be refunded within 30 to 45 days. This never happened. The reliability of Best Buy sales people is questionable based on my experience. I haven’t bought anything fro Best Buy after this experience.

Not sure it ads much value for the price. We will see over time.

It would ve great if they didnt descriminate based on color. Same exact Galaxy 6 watch. Just silver instead of black. And wouldnt give me the promotional items. So i had to paycfor the watch band and fast charger. Just because i purchased the silver watch instead of the black watch.

Purchased when we got appliances for kitchen remodel for an extra discount. Since that purchase have not seen any benefits. I think it is set to auto renew so I have to figure out how to cancel.

I requested to cancel my best buy membership within 7 days. Was told by the agent I would receive full refund before cancelling because I had returned the item I had purchased with the membership. Now best buy refuses to refund even though they cancelled membership and I only had it for 7 out of 365 days