Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42063 reviews
(42,063 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
More winners needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nice if more than one winner was selected each month.
I would recommend this to a friendRated 1 out of 5 stars
Duped into buying this with the false promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was convinced to buy this because I needed a new dishwasher, and I couldnt wait for memorial day sales. I was told that the dishwasher would likely go on sale for memorial day, and that by purchasing the membership, I would have price protection, and I would save more money than the cost of the membership. Memorial day came, and there was no sale, so I was duped into buying this for nothing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with an offer. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 3 out of 5 stars
Answer all questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the service answered all questions.staff is always friendly and helpful
I would recommend this to a friendRated 3 out of 5 stars
Switched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I switch to the other Best Buy program that offers little more.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used this service yet. Salesman explained the product well.
I would recommend this to a friendRated 2 out of 5 stars
Don't recommend to buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taking membership in the best buy was the worst decision ever a person can make. Everything is priced high compared to other products and services provided by the other company. I wouldn't recommend anyone to purchase this membership
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership made me save good money, but only with one item! I was lucky that it was a laptop at the high end so the price difference was big. But appart from that all other things i bought, for one reason or another, didn't have any advantage with the membership.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your promise to match price is a joke, only when it suits you. And no real supervisor to speak with. We have cancelled our cards, our membership will not renew and we will never buy from BestBuy again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience trying to receive a price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 1 out of 5 stars
We're Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was invaded by a hack of some sort on your end. We no longer trust you, or your processes. Truthfully, you have always made thing very difficult. We will be cancelling our membership and credit card. Saving a few bucks is not worth the hassle. And, we know you couldn't care less.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. It sounds like your experience with being a Best Buy Plus member has not been ideal and we would be happy to look into this for you and assist in any way that we can. If you have a moment, please reach out to us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Rated 3 out of 5 stars
It’s good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it just incase I need it but I haven’t used it yet
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Joseph. It's always great to save money and know your important devices are covered. We encourage you to visit https://www.bestbuy.com/memberships for the most up to date information on savings and benefits.
Rated 2 out of 5 stars
Can be improved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item drops are nice but very easy to miss. wish it offered special allocation for pre-order items like PS5 anniversary edition. Kind of hard to justify the price as it is but can be improved
No, I would not recommend this to a friendRated 2 out of 5 stars
What services are provided by being a member???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about the service membership provided! What am I paying for, please explain! Guess I won’t win anything!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Danette! I can absolutely understand wanting to know more about your My Best Buy Plus™ membership, so that you may maximize your benefits. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 3 out of 5 stars
idk about this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still cant see the benefit/s of this membership...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Good in Theory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Best Buy Plus membership and, unfortunately, I do not feel it has been worth the cost. The benefits sound good in theory, but in practice I have not seen enough value or savings to justify the membership. I hope Best Buy considers improving the perks so customers feel it is a worthwhile investment.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits including the 60-day return and exchange promise window. You can see more information on benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 3 out of 5 stars
Membership for $50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be expensive and does not show up on the last item I bought.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price of the membership was added on to my purchase of a new iPad. It's not worth the cost. I will cancel as soon as my year is up. I don't think it was right that I had no choice but to buy it. should be voluntary.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 1 out of 5 stars
Only buy when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, this seemed beneficial, so I thought I’d try it out. I benefitted from a couple of perks that covered the annual cost and was able to save. However, I noticed benefits tend to change when it suits them. For example, there was a perk of buy 2 switch games, get 1 free. When I wanted to use it for the holidays, it was removed. That was one of the biggest selling points for me. I saw that they reinstated it after the holidays for a short time and then it went away again. Most of the perks are gimmicky and tailored toward getting you to pay for a discount that they would’ve offered before the program. I suggest only buying it when you need to make a large purchase and the discount covers more than the cost of the membership.
I would recommend this to a friendRated 3 out of 5 stars
Aplus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought yearly aplus membership in case we needed it
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Call mike the old way i'm not really saying a whole difference in benefits.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get anything out of it waste of my hard earned money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jrizzle2danizzle! We appreciate you sharing your experience with your My Best Buy Plus™ membership. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing!
For further assistance with your experience, please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
