Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Good for deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to get deals on some things. Worth getting.
I would recommend this to a friendCharged $50.00 to repair three week old tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy store policy not customer friendly. 11111112212122221222222222222222222222222
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Please reach out to us on any of our Social Media Profiles for support with your concerns on store policies Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
i am thinking of canceling my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i could not get my installation on my dishwasher because i have copper pipes and the plumber could not do it. so they disconnected my garbage disposal and left it. when i did my dishes the water went everywhere. so today i went and got a microwave and asked for free install? she told me to call Best Buy to see if i could get it? after talking to 3 people, they said they would call me back within the hour, its been over 4 hours and i am still waiting.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Catherine! Hi there! Thank you for your feedback on your My Best Buy Plus™ membership. I am sorry to hear about the issues you've experienced with your recent service. While installations aren't included for free, your membership still unlocks some great savings and perks! For more information on what your My Best Buy Plus™ membership includes, please visit https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180. For further support or to answer any additional questions or concerns you may have, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you!
Mixed feelings on the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are not enough perks to warrant the membership.
No, I would not recommend this to a friendOkay membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value is not great. I thought being a member the better deals should come to me and first. I know someone that got a way better deal than me on a higher end electronic without being a member. The price not even listed or sent to me on an email.
No, I would not recommend this to a friendDon't want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not want this membership. Son accidently purchased. Tried to cancel the same evening and was not possible to get a refund.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there MichelleP, we’re sorry to hear about the trouble with your membership having it purchased by accident and then being unable to get a refund would frustrate anyone. Before you make a decision, your My Best Buy Membership does include benefits like exclusive savings, product protection options, and 24/7 tech support, which you can review at https://www.bestbuy.com/memberships. For help reviewing the purchase and options, our social team would like to see if they can help. Just reach out to them on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention that it’s in response to your My Best Buy review so they can assist quickly.
WHY?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't really need it ! Have not found a use for it!
No, I would not recommend this to a friendWould be better if it didn’t auto renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. The price isn’t horrible since I get an extended return period etc. However I HATE and subscription that auto renews in the hopes that we forget about it and it becomes millions of extra profit for the businesses. I think auto renew should be abolished.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Mike. Thanks for taking the time to leave your review here. I'm glad to hear that you were able to take advantage of some of the benefits of the membership, such as the extended return window. I understand your concerns with the subscription being auto-renewed. Keep in mind you're able to manage your subscription at any time in your account online. If you have questions or need assistance regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us . You may also view the full benefits of the membership here, www.BestBuy.com/totaltech .
Terrible experience ongoing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot log in to my membership account. No one at Best Buy will help me. Best Buy says they send me emails that I never receive (except ads and requests for reviews). I am very disappointed in Best Buy and will never recommend to my friends and family and clients ever again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! It's concerning to hear you've been having these issues with your membership, which we understand would be frustrating. Our support teams would be happy to look into this and assist. To do so, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Very subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really only got very little benefits of owning this. If they had more discounts on games and things I actually buy it would’ve absolutely been worth it. Overall I can’t really recommend something that just advertises things I have zero interests in.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with the items you are looking to buy not having discounts can be difficult. While we certainly do our best to provide customers with great options and discounts we understand that not all discounted items will be wanted by all customers. If you need support or have questions we can support you with please reach out to us on any of our social media profiles below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
A price match system you have to pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is only worth it purely for convenience. Any “discount” is just bringing it to online retailer price. So if you constantly need an item the day-of then it could be of value to you.
No, I would not recommend this to a friendPay attention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never asked for it. The sales man was speaking so fast and added it when we said we didnt want it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, IvyK. What you've mentioned is a bit concerning, and we'd like to get this reviewed for you. Please message us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to address this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Mr. President/CEO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not like is used to be. Currently valueless. No geek squard services etc
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, EdwardA. Thanks for taking the time to review your My Best Buy Plus™ membership. We understand not having all of the features that you were seeking isn't ideal. As shown in the membership details, https://www.bestbuy.com/memberships, service options are not something provided with the My Best Buy Plus™, but you would be eligible to receive up to two years of protection plans, free in-store and remote computer and tablet services, 24/7 tech support, and discounts on repairs by upgrading to our My Best Buy Total™ membership. If you should have any questions or need assistance, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in reference to your "My Best Buy Review".
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will find out today... Waiting for delivery and service...
I would recommend this to a friendmembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot see where we get much benefit from this unless we plan on purchasing a lot throughout the year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Kathy! I certainly understand wanting to be know the value you can expect with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not found anything that was that great of a deal. That may change
No, I would not recommend this to a friendThe only review you need to read!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The benefits I had with just using my Best Buy credit card is now hidden behind a useless $50 dollar paywall, that is actually worse than what I obtained with my platinum status credit card. I get that you have a business to run. However, plenty of transactional fees were being made for BB when I used my CC. Now I have to pay $50 dollars a year to continue in the same comfort I used to have for spending at least $3,000 with BB. I think you can do better, but you won’t. Soliciting your faithful clients for more when the rest of the world is doing the same doesn’t seem so evil when everyone is doing it. But it does beg the question should you be like everyone else? You could stand out and knock the knees out from your competitors in service and experience. Not with a paywall though.
I would recommend this to a friendInsufficient time to take advantage of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to take advantage of it much.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had great customer service at Best Buy when we recently bought speakers at our local store. They persuaded us to get a membership because we would get a $50 gift card which would cover the cost of the membership and we could cancel at anytime. We got the $50 certificate but had 1 month to use it or it expired. We had to spend over $500 to get that! Not really a gift certificate at all. I felt like that was really misleading. I never would have agreed to a membership. I dont shop at Best Buy enough to pay a $50 yearly membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Greetings, StephanieE! Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. Though members can earn promotional certificates for purchases, these must be used prior to expiration. For more information, please visit https://www.bestbuy.com/memberships. We are saddened to hear that you are dissatisfied with the benefits that come with being a member and would be happy to assist with your concerns, including cancelling autorenewal. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Plus / Minus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen no advantages in having this membership.
No, I would not recommend this to a friend