Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42063 reviews
(42,063 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would use your card more and be more inclined to shop at Best Buy if you had an app for the card and if I could use it with Apple Pay. It's strange that a tech store wouldn't have this already
No, I would not recommend this to a friendRated 2 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a waste of money, I have not had any benefit from it. I have not received any advanced sale notices or any notices at all. No rewards, no nothing !
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Gdeal! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 3 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok but feel that there should be better deals after paying for this
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average because I just really use it like I should
I would recommend this to a friendRated 2 out of 5 stars
Not enough benefit for me to justify the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership doesnt really do much as far as exclusive pricing. I also don't feel like I've seen a difference because I bought a new phone and a PS5 and didn't save any more money than someone who didn't have a membership. Will not be renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the membership may not be something that everyone will find the value in. You can check which membership is right for you if the Free My Best Buy, or 50 dollar My Best Buy Plus or the 170 My Best Buy Total. some offer discounts and pricing about others and may be more beneficial to some. You can check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 1 out of 5 stars
No real savings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Barely got any rewards or real savings with the membership. Only big discount I got with this membership was my initial purchase, which basically washed out the cost of the membership. Since my enrollment, I’ve purchased desktop computers, peripherals, headphones, monitors, and other products averaging at $100+. With all these purchases, I only received 1 reward for $5. Ridiculous! I cancelled as soon as the renew date came.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Shawn! I can fully understand wanting to maximize savings however possible. The benefits available to you with your My Best Buy Plus™ membership include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Rated 2 out of 5 stars
This membership was not very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The year is coming to an end. I’ve purchased numbers of things from Best Buy television, set pressure, washer and other small things, but not once this came useful. It was waste of money.
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t believe everything you hear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that I would be getting a rebate on a lower price if I signed up for a membership. That did not happen.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there Tom! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Rated 3 out of 5 stars
Decent deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will pay itself off over time. Not bad if you frequent Best Buy
I would recommend this to a friendRated 3 out of 5 stars
Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i can return any electronics within 60 day period. Worth it!
I would recommend this to a friendRated 1 out of 5 stars
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed Not neededNot neededNot neededNot neededNot neededNot needed
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for your feedback on your My Best Buy Plus membership. We understand that it might not be the perfect fit for everyone. To address any concerns you may have, including cancellation options, please contact us. You can call (888) 237-8289, visit https://www.bestbuy.com/memberships, or send us a message on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review.
Rated 1 out of 5 stars
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales that are supposed to be for members only is fake. Everytime I've seen a menber's only sale price i could get the same item for the same price off Amazon and get it faster. Even the two day shipping on some items is just fodder best buy added as a benefit to entice people to buy the membership. Most of the time you're only going to get 2-day shipping if an item is near by already not because of some membership. Maybe the extended return window could be a real benefit once in a blue moon but let's be honest you usually know within a day or two if you're going to return something. Save your money and don't waste it like I did on this useless membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the benefits you get from having an Amazon membership can be compared with the options you would get with your My Best Buy Plus membership. Please view our page for more information on the benefits available through Best Buy https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or you can chat with us on X @Best Buy or Facebook Best Buy chat for questions or concerns.
Rated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of pricey not sure if it’s worth it. Still undecided
I would recommend this to a friendRated 2 out of 5 stars
Not used very much.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use it much. I signed up without figuring out what the membership did, and never put it to use later on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Rated 3 out of 5 stars
REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NEED MORE DISABLED SERVICES IN THE TELEVISION DEPT.
I would recommend this to a friendRated 3 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is convenient and I like using it.
I would recommend this to a friendRated 2 out of 5 stars
Not Worth It
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the membership is "okay" as price protection. But, beyond that, there isn't much use for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, WWD2! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Rated 1 out of 5 stars
Not thrilled with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a couple of problems with Best Buy. First, the credit card activation discount was not honored. The more recent problem was with the coordination of the delivery and installation of a stove. Delivery dates were changed on several occasions after we had arranged to be here. They sent the Geek Squad to deliver but were unable to install. It took me about ten hours on the phone to get the stove delivered and installed. It arrived damaged. I talked with customer service who offered a $150 gift card but they never sent it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the membership Price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This card was really not worth its Price. In order to receive credit rewards I was told by their customer service I had to have their Best Buy Credit card. I would get offers in my account but can’t use them. Had them refund me. Additionally their customer service was on wait for long periods of time. It’s not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The best way to receive the most Rewards Points for purchases is having our Best Buy Credit Card. Although you can get Promotional Certificates if you don't have the Best Buy Credit Card also. Please reach out with any questions to any of our Social Media Profiles for support if you need help Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Recently added
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We added this when we purchased a TV recently but I have not really seen any benefit to the expense. The item purchased has not gone on sale as the gentleman explained. I’ll have to do more digging to understand the benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for providing your review. The My Best Buy Plus membership includes member-exclusive sales and events, free 2-day shipping, and an extended 60-day return and exchange window. To find out about all of the benefits, feel free to visit www.bestbuy.com/plus or reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
