Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
I want to cancel it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much value, I don’t think any discounts are that significant and I don’t see the point of the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sonia! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Just plain silly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because I have a defunct email address from the past that Best Buy had as my primary email and could not have it removed, I was unable to ever log in. I spent hours with customer service and received no satisfaction. What a waste and how frustrating!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for being a My Best Buy Plus™ and leaving feedback. We would love to look into this issue and assist any way we can. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Membership not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership didn’t give me discounts on the products that I wanted. For $50 a year, I expected a discount on whatever I wanted to buy, not a select few items that I may or may not be interested in. Also, and this is probably my own fault, but I was under the impression that I was getting this membership for free when I bought an iPad, the sales people are very well trained in convincing you to sign up for extra stuff. I usually pretty good at avoiding that but fell for it this time. This is not a way to encourage customer loyalty.
No, I would not recommend this to a friendOk membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prices are still too high And not all products have discount.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are perks small discounts to things but once it expires your items are no longer covered not even if you renew it which sucks
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your frustration with not being able to have items covered.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM.
Don’t want the thing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t want this membership and it’s reoccurring annual fees. I agreed to it when I bought a tv but did not understand what it was. I wanted to opt out at that time but was not allowed to by the system. I plan to discontinue ASAP when the renewal comes up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Cancelling the membership can be as easy as reaching out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
What is This Membership For?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue what this membership is good for. Was required to buy it in order to receive a discount on an appliance.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ScottO! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Best Buy is a RIP OFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY reason I purchased the membership was so I could return an item. I was one day over the 15 day return policy. I bought hearing aids and they took a dump on my ONE day after Best Buy's supposed return policy lapsed. Instead of honoring and replacing a defective item, they gouged me for $50 and held my feet to the fire. I will NEVER step foot in a Best Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a return. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Manager in Dawsonville refused to reimburse us cost of connecting gas range (after we paid $150) after claiming their certified tech would be able to do so. BB techs not certified so we had to pay add'l $150 to gas company to install.
No, I would not recommend this to a friendSo Far Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for a bit now and hasn't really been worth it so far. Maybe there will be some better sales later on, but it seems like most of the items are just around 10 percent off or so. Hoping the perks get better in the future because the older plans used to be a lot better.
No, I would not recommend this to a friendCautionary tale about the "Rewards"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really see the benefit in this membership. They had a special where they offered a rewards gift for $50, but the window to use it was so small that I missed it. I guess that was their plan all along.
No, I would not recommend this to a friendMemberbest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No experience yet No needs as of now Hope to use it it on the future
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deals are OK, promotions to sign up are misleading, a lot of fluff. Sounds like a great way to spend $50, but hard to see a reasonable way to justify
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ryan! We appreciate your review, although it's concerning that you are having difficulty finding justification for renewal. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Just say no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no longer any value to having it; installation and delivery are now extra charges, and delivery is consistently the most unreliable service with cancellations and delays.
No, I would not recommend this to a friendWhat a waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adds no value to my life. I am told that I have a visa gift card but can't access it and can get no help from customer service. For my membership fee I get this low limit credit card, that I don't even use because the limit is so small. I hope this card will reflect positively on my credit report in a year or so. Otherwise this membership is completely worthless!
No, I would not recommend this to a friendUseless,waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy representative Tara in Shamokin Dam, Pennsylvania store is nasty. Refused to tell me the benefits of the membership because items I bought went down in price and she refused to refund me the lower price.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting to know your My Best Buy membership should be easy. More information can be found at the link below! If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
No benefits received
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No benefits! They sell telling about benefits and then you are not able to claim them!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for your feedback! We're confident you'll find great value in your My Best Buy Plus membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) 237-8289 or visit https://www.bestbuy.com/memberships. We look forward to hearing about all the savings and perks you enjoy! Thank you.
Did not use- not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not really receive any benefits. Unless you shop here alot and return items not really worth the money
No, I would not recommend this to a friendGood reward for new card holders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the rewards initially . But ite expires soon
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!
Store manager lied. No cash back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager told me we would get cash back in the form as store credit if we bought this. That was not true
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Brennen,
Thank you for your review. It can be frustrating when you aren't told correct information. We'd like to hear more and see what we can do to assist you. Please send a message on social media. We can be found at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)