Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 42063 reviews
(42,063 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Memberbest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No experience yet No needs as of now Hope to use it it on the future
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deals are OK, promotions to sign up are misleading, a lot of fluff. Sounds like a great way to spend $50, but hard to see a reasonable way to justify
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ryan! We appreciate your review, although it's concerning that you are having difficulty finding justification for renewal. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 2 out of 5 stars
Just say no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no longer any value to having it; installation and delivery are now extra charges, and delivery is consistently the most unreliable service with cancellations and delays.
No, I would not recommend this to a friendRated 1 out of 5 stars
What a waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This adds no value to my life. I am told that I have a visa gift card but can't access it and can get no help from customer service. For my membership fee I get this low limit credit card, that I don't even use because the limit is so small. I hope this card will reflect positively on my credit report in a year or so. Otherwise this membership is completely worthless!
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless,waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy representative Tara in Shamokin Dam, Pennsylvania store is nasty. Refused to tell me the benefits of the membership because items I bought went down in price and she refused to refund me the lower price.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting to know your My Best Buy membership should be easy. More information can be found at the link below! If you need further assistance please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
Rated 1 out of 5 stars
No benefits received
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No benefits! They sell telling about benefits and then you are not able to claim them!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for your feedback! We're confident you'll find great value in your My Best Buy Plus membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) 237-8289 or visit https://www.bestbuy.com/memberships. We look forward to hearing about all the savings and perks you enjoy! Thank you.
Rated 3 out of 5 stars
Good reward for new card holders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the rewards initially . But ite expires soon
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!
Rated 2 out of 5 stars
Did not use- not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not really receive any benefits. Unless you shop here alot and return items not really worth the money
No, I would not recommend this to a friendRated 1 out of 5 stars
Store manager lied. No cash back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager told me we would get cash back in the form as store credit if we bought this. That was not true
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Brennen,
Thank you for your review. It can be frustrating when you aren't told correct information. We'd like to hear more and see what we can do to assist you. Please send a message on social media. We can be found at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Rated 1 out of 5 stars
Will be canceling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found that Best Buy communication skills are very poor, they dont return e-mails or phone calls. Their ability to inform me of all parts that need to be purchased for appliances separately is poor. I feel the only thing they are interested in is how much they can sell. I will be cancelling my card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with support interactions can be difficult. Please reach out to us on any of our Social Media Profiles for support with your concerns. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this in orderto get a discount on an item I was purchasing. I did not fully understand the transaction as the salesperson said if you join My Best Buy Plus. It idd not work out well. I ended up returning the item getting a refund of the price of the item but not of my Best Buy Plus membership. During the year I never found the membership to be of any value.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, David. Thanks for reaching out. We know how important it is to understand all of the available perks that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Rated 3 out of 5 stars
Not much of a savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much of a savings compared to other big box stores
No, I would not recommend this to a friendRated 2 out of 5 stars
Bring back buy 2 get 1 Nintendo switch game free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined to use the buy 2 get 1 Nintendo switch game free but i was only able to use the deal once (which gave me this membership or the 3rd switch game free) but i could of just bought the 3 games as the deal has expired. None of the other perks provide me with as much value.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless pile o' crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to sign in to this re-upping of my membership. You still have my work email listed, even tho' I retired 7 years ago, and won't send the code to my personal email so that I can change it. What's wrong with this concept???? Totally useless!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We would be happy to see what's possible for you here. Please reach out for support to any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 2 out of 5 stars
Can’t see a real value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of any real benefits. I have looked a few times for the “deals” promised and haven’t seen them.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your concerns regarding the lack of deals you have been expecting. Deals do change with time and we do recommend setting up email reminders for new deals as they come out. If you need any support you can reach out to us on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), Instagram (instagram.com/BestBuy). We are glad to support you in any way we can.
Rated 2 out of 5 stars
Couldn’t use the membership for anything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not worth it for us. Information given by sales clerk was not what the membership was supposed to offer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Eileen! Thank you for your review of your My Best Buy Plus membership. We sincerely apologize that your membership experience wasn't as you hoped. We're more than ready to help you discover the benefits that are best suited for you. Please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. Thank you!
Rated 2 out of 5 stars
Membership Eh, Upselling Customers Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got the membership to “potentially” save some money on my GPU that I bought. I haven’t used it since.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kevin! Thank you for your review of your My Best Buy Plus membership. We understand how challenging it can be when you feel like you've been upsold. We always want to make the best options available to our customers, and we'd be happy to go over the exclusive benefits your My Best Buy Plus membership has to offer. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Rated 2 out of 5 stars
Plus - more like Minus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to get a discount on an item, the cost of the membership was less than the potential savings, (which seems like a scam to lessen the discount on the item). Since then, having the membership has been pretty useless.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has great member-exclusive deals, an extended 60-day return period, and free 2-day shipping. To find out more about the benefits, please visit www.bestbuy.com/plus or feel free to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 1 out of 5 stars
Cannot believe how worthless this Membership is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT SIGN UP FOR THIS MEMBERSHIP. They lie to you to get you to sign up, promising promotional offers that prove to be outright deceptions, and then you're stuck with a useless membership that you have to remember to cancel. Complete garbage, lighting money on fire
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 2 out of 5 stars
Don’t know yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know yet. Just got it 2 weeks ago. Ask me next year.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Christina! We hope you have an excellent year with your My Best Buy Plus™ membership and ultimately find the value. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
