Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the description it says you’d be able to get access to limited hot drops or something and it’s a lie. You get the same access to limited drops as everyone else. Which is having to wait for the product to become available and then dealing with all the heavy traffic that makes the app lag/ crash. Causing you to miss out on the product. If you’re considering paying for this in hopes to get your hands on a limited stock drop don’t do it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, 392moe. There are some wonderful benefits to the My Best Buy Plus™ membership, which include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. I am disappointed to hear that you may be having trouble locating an in-demand item. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. When reaching out, be sure to mention that this is in response to your My Best Buy review. Thanks!
Shipping is a joke - packages consistently late.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the main reasons I purchased this membership is for the expedited shipping that is supposed to come with it. However, I've found that more often than not, Best Buy does not meet the expected delivery date given at checkout. This isn't due to the carriers - Best Buy consistently fails to deliver the packages to the carriers on time. This is especially true when they ship the order from a store instead of a warehouse. Definitely do not count on Best Buy to deliver on-time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback with us. We understand how having your orders not arrive when expected is not ideal, especially when your membership provides free 2-day shipping. We would like the opportunity to follow up on this for you. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, and phone number.
Review of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it. It hasn't been beneficial to me yet.
No, I would not recommend this to a friendChanged their terms during contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sold me on the membership by telling me all Pokémon products would have a discount with the membership. I purchased the Plus membership and for the first month, this was true. Then after that, most of the products I purchase are suddenly ineligible for the discount.
No, I would not recommend this to a friendNot worth it for hard to get items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. This membership claims to offer better chances/easier access to high demand items (graphics cards, consoles, etc) yet you are still subject to the same awful lottery "in-line" system as people without the membership. Completely not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus does provide many benefits and discounts, although it doesn't assure any better chances for high demand items. You can always reach out for any questions or concerns you can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet, so not sure if it is worth it
No, I would not recommend this to a friendOK; but not a great value due to minimal purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, since I do not make a lot of purchases, this membership has not really proven to provide extra value for me. My initial purchase made the addition of this membership worthwhile, however, since then, it has been a wash.
No, I would not recommend this to a friendSave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this membership. Not worth it. It’s a big upsale
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships. We're truly excited about the great value My Best Buy Plus provides and would be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/memberships, or you can simply call us at (888) BEST-BUY or (888) 237-8289. Thank you!
Not again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to cancel my whole order due to the fact that they never showed for the install and never told me that they were not coming. They had allotted two days for the install. They did not come out on either day and did not communicate that they would not be coming out
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Having an installation cancelled without notice is quite concerning and one of our agents will like the chance to look into this and assist in any way that we can. If you have a moment, please reach out to us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Nothing Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it to get the $50 additional discount on my macbook air. Other than that, the deals don't really stand out. One nice thing I see is that coffee pods are typically discounted. Other than coffee pods, most items don't have additional discounts.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review. We would like to encourage you to visit https://www.bestbuy.com/memberships for the most up to date offers and benefits the membership has to offer!
NEVER AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My order was NEVER DELIVERED. The delivery men decided when they arrived that my 18.6cu.ft. refrigerator would not fit up the stairs. I needed to reschedule for a 4 man team to deliver. I have a 21cu.ft. refrigerator that had to be taken away. The point I kept telling them was the bigger one made it up the stairs with only 2 men. The only the explanation they could give me was the bigger one was moved in 30 years ago.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MarieK! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear about your recent delivery experience. We would be happy to look into this closer and assist where possible. To get started, please reach out to us on social media. We are available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. If you need any information on the benefits of your membership, more details can be found here: https://www.bestbuy.com/memberships. Thanks!
Don’t get pushed into this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I was bullied into this when I biught a laptop for my granddaughter. The sales person accepted my answer, but someone else came and tag teamed me. I never got the $75 rebate that she pushed so hard with. I was bullied and then got nothing for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns your shopping and purchasing experience can be difficult. You can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Will not renew- not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.paid for the membership when I purchased a Christmas gift as the membership ended up being free due to my purchase. I haven't found any reason to use the Best Buy Plus. I will not renew because there isn't really any great benefit for me.
No, I would not recommend this to a friendEmpty promise, pay more for specialty price?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold on this to "save money on my ipad purchase". Told it extends out return policy. So far was not in love with what I was sold and been unable to get out of it within the 60days. Told I would save all this money on specialty pricing. Which to now has not saved me and if anything cost me more time tracking down answers and trying to get the price advertised.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cody! Thank you for taking time out of your day to write a review. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I got 100 bonus for buying a tv and the membership cost 50 I specifically asked if the 100 had an expiration date and was told no it I’d good forever Well when the 100 showed up it expires in about a month I feel I was lied to Best Buy you should do better
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Louis! Thanks for sharing your experience with an expired reward certificate. We'd like to follow up on this and assist. To continue, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Might worth it if you are not in Puerto Rico
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for me once while in the states. The employees in Puerto Rico doesn’t even know about this and there’s basically no deals for me online because I can’t order online.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Alexis,
Thank you for taking the time to share your experience with us. I understand how frustrating it must be to feel like you're not receiving the full benefits of your My Best Buy membership, especially when you're in Puerto Rico. It's disheartening to hear that you encountered issues with our employees not being familiar with the membership details and the lack of online deals available to you.
I would love the opportunity to help you resolve this matter. Please connect with us by sending a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team is eager to assist you!
Facebook: http://facebook.com/BestBuy
Twitter/X: http://twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
Looking forward to hearing from you soon!
Best regards,
Overpriced for minimal benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is very little value for the consumer in this laid membership program. The salesperson basically forced me to buy it saying it would be free with all the stuff I was buying at the time. But now I have yet another recurring membership charge coming to my credit card that I need to figure out how to cancel. Haven’t gotten any benefits from membership since the one purchase. I think you’d really have to buy a lot of electronics on a regular basis to see any benefit from the paid membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only really gotten a small benifit from it so far
I would recommend this to a friendi guess it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i honestly haven't used it as much as I thought I would but it is that black friday time of year and im starting to see some pretty decent deals so for $40 or whatever the yearly subscription is seems like it will pay for itself in an extra 20% off here and there
I would recommend this to a friendOutdated Return Policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a Christmas purchase (iPad) during black Friday. Since it is a Christmas present, I needed the option to be able to return it for a refund, but Best Buy's return policy is only 14 days (according to my salesman), so I was forced to buy the membership in order to extend the return period. You need to update your return policy....this is why people use Amazon instead of you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .JoeB! Thank you for being a My Best Buy Plus™ member. Please note that the 15-day return period has been in place for more than 10 years. At the time, My Best Buy Members with Elite ($1,500 spending in a calendar year) or Elite Plus ($3,500 or more) memberships were able to take advantage of an extended return period of 30-days for Elite and 45-days for Elite Plus. When customers reached out regarding their concerns about the spending limits and the inability to take advantage of the other perks, discounts and promotions that came with these Elite and Elite Plus memberships, Best Buy listened. They made it possible for everyone to access these benefits and extended return periods without having to spend $1,500 or more in qualifying purchases, but rather choosing to become a My Best Buy Plus or Total member. This allowed customers the opportunity to take advantage of membership benefits, including the new 60-day extended return period for most products, by choosing to purchase the membership starting as low as $49.99 annually instead of reaching a spending goal of $1,500 or more for many of the same benefits. Please visit https://www.bestbuy.com/memberships for details regarding your membership. If you'd like to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience, share your feedback, and provide any assistance you may need.