Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered broken. Requested to pick up replacement and have it shipped to store to avoid this issue again. Never got shipped to store. Had to change to get it shipped to my house again or risk cancelation of the order. Customer service agent was not much help. Paying for a membership apparently doesn't help.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you had difficulties with your TV delivery. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
SCAM SCAM SCAM at checkout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this, I do not need this, it was added to my bill by the guy referred to as “the manager” who said “I am going to GIVE THIS TO YOU” and I stupidly did not look at the bill before signing it. Just makes me mad at my own carelessness, but also, not very truthful on his part.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus memberships can certainly be returned if you decide you no longer want the membership. Please note that any benefits used may be charged from any return amount. If you would like support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Slimy reps and slimy tactis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was "sold" this membership against my knowledge, it was mysteriously added to my purchase without my consent and I was told there is nothing that can be done. Always check your receipt before you leave the store
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your purchase can be difficult. Please reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Don’t expect too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discounts aren’t nearly as good as I thought they’d be! There are some decent ones here and there but relatively small and for items that I’m not interested in buying.
No, I would not recommend this to a friendVERY DISAPPOINTED. Cancelled ORder.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rey Cota did a great job! I just cancelled the order because my delivery was scheduled for today and late yesterday I got a text that it was NOT going to be delivered and I had to set a new day. This was the second time the delivery was cancelled! No phone call. Who is to say it won't be cancelled again? I had the WHOLE day reserved 7 to 7 for delivery. FInding another 12 hour window is not possible in the next week.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. It appears your concern is related to a recent order. I can certainly understand expecting your delivery in a timely manner. If you require additional assistance on this matter, kindly reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not Valuable for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really seen the value from the membership. The free shipping is nice, but I don't seem to find exclusive discounts on products I'm interested in nor value in the other benefits. I probably will not renew for the next year.
No, I would not recommend this to a friendNot sure if it work's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't use it for anything, not sure if is worthy
No, I would not recommend this to a friendbought to get a cash return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't used it yet. probably won't renew. only got it so my son could get his money back for a return
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Gigi! Thanks for giving us your review of your My Best Buy Plus membership. We appreciate you giving your My Best Buy Plus membership a try, and it makes perfect sense that you'd want to get the absolute most value and savings possible. With My Best Buy Plus™, you're already enjoying some really cool benefits like free 2-day shipping, special member-only deals, and extended returns, to name a few! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or call (888) BEST-BUY or (888) 237-8289. Thank you!
Ok membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is ok but it should expand to all services and products! E.g. geek squad installations!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Ton! Thank you for your feedback on your My Best Buy Plus membership! Your membership unlocks some great savings and perks such as free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales events and products, and an extended 60-day return window on most products. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see much value in the Plus membership. It seems like a basic membership that should be free.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Jennifer! Thank you for sharing your thoughts on your My Best Buy Plus membership. We totally get that finding the perfect membership is about personal fit, and we're excited to highlight how its extensive benefits can directly apply to your needs. Dive into all the information at https://www.bestbuy.com/memberships, or give us a call at (888) BEST-BUY (888) 237-8289. Thank you!
A mistake & time consuming with no benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was provided some misinformation about the benefits of purchasing this membership. I was told I'd receive text notices if the large purchase items I bought that day were reduced in price. That didn't happen. Instead, I spent a great deal of my time opening and reading through all of the multiple (nearly daily) Best Buy emails I received. It was tiring and frustrating and did not result in any additional savings on the things I bought. This BB Plus membership was a mistake.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for becoming a member and for sharing your feedback with us. Receiving information that does not line up can take away from the excitement of being a My Best Buy Plus member. I would encourage you to check out www.bestbuy.com/memberships often to see the most current promotions. You may also use the Best Buy app to see special member deals and promotions. Aside from those special savings, your membership also includes free 2-day shipping.
Should you have further questions, please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number.
Best Buy customers get scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why I was charged for a membership that’s only good for one purchase I have no idea? The salesman took advantage of my circumstance and if I could just let everyone know it’s a legit ripoff and only helps the salesman because the sale items they offer are stuff no one else wants! If I get charged for this again I’m turning it into the fraud department!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you taking the time to leave a review. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! These member benefits apply to all qualifying purchases going forward so long as you stay a member. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Didn't get full value out of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers a lot, but not nearly as much as the next highest tier. I found I didn't get enough value to cover the cost, but I suspect if I were a more frequent purchaser from Best Buy it would probably be worth it.
No, I would not recommend this to a friendnot useful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tricked into buying this by a one of their salespeople. It's a useless waste of money!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, DAVIDD. What you've mentioned is quite concerning and we'd like to review this for you. Please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) with the full details of what took place. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
worst buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told by the salesman that there was a special on the annual membership cost and that that fee would be returned within a week or two, while maintaining the membership. We never got the rebate of membership fee + tax. I called customer service and they cannot do anything. I emailed the salesman and no response. I keep getting these darn marketing emails that I never signed up for every day and unsubscribe with no effect. So the bottom line is I cannot trust best buy and view the company as lousy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .GeraldD! Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Value?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure that I get any value from the membership.
No, I would not recommend this to a friendwould love to continue membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love being a member , you get all the updates on everything
I would recommend this to a friendMy first purchase after this was late
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I immediately regretted purchasing this when my first purchase arrived days after it was scheduled. What’s worse is you don’t even get a real update once it’s late, just a week long window…add on the auto-renewal that they sneak in there and you have a ripoff.
No, I would not recommend this to a friendprogram needs better perks in terms of rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.roi on the membership is somewhat questionable. the reward certificates used for purchases are forfeited if you return something you bought and want to purchase something else
No, I would not recommend this to a friendQuestionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how I’ve benefited. I did make a purchase but then the $50 I was credited was gone before I even had a chance to use. It was a very small window of use during a busy time and when I went to use it was gone.
No, I would not recommend this to a friend