Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 41180 reviews
(41,180 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman who helped me was very knowledgable, helpful, and patient. He gave me the time I needed. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Instant buy Best Buy plus member best membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about being a Best Buy plus member excellent service. The return time is ridiculous thank you Best Buy best membership
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great information and opportunity to buy with your money in a good investment
I would recommend this to a friendRated 5 out of 5 stars
Great Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best membership purchase! The extended 60-day return option is great, we had an issue with a product and were able to return it with no problem. The exclusive pricing is a great bonus we’ve used many times. Overall great value!
I would recommend this to a friendRated 5 out of 5 stars
satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with this membership. It works very well for me and meets my needs perfectly. I find it very useful and definitely worth it. I would recommend it.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two day shipping works for me, mostly got the payment back as rewards
I would recommend this to a friendRated 5 out of 5 stars
No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it. Just a couple of daily deals purchased can cover the entire annual cost .
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good and excellent i love my new membership i can save
I would recommend this to a friendRated 5 out of 5 stars
Best buy is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks too good with fair price range. Every one loved it
I would recommend this to a friendRated 2 out of 5 stars
This membership is a fraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must be candid about my experience with this membership. Initially, I was misled about the price match policy. The representative assured me that they would match any price from any retailer, regardless of when I purchased the item. However, when I attempted to use this policy, I was informed that only a limited number of stores were eligible for price matches. Furthermore, when I requested a price match for a camera I purchased at Best Buy, I was denied due to the item’s non-returnable status. This contradicts the membership’s promise of unlimited price matches from any retailer or date. Additionally, I have not received the promised two-day shipping service. Instead, I have consistently experienced delays of five days or more for my orders. Furthermore, I have not been able to access exclusive member prices. I strongly advise against enrolling in this membership. The claims made about its benefits are misleading and do not align with my actual experience.
This review is from My Best Buy Plus™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Membership has it's privileges.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership extends warranty and return dates. Game changer.
I would recommend this to a friendRated 3 out of 5 stars
Best for Business use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership only seems helpful if you like to shop best buy or if you have a business and need their help with the tech repairs. Unfortunately, for the average user, I don't think the membership is any help. Unless you find a few products that have the membership special sales. But I found even the membership discounts are still comparable to other online options. However, the extra return policy with the membership is very nice and would be great for people that like to tinker or are unsure if the product they bought they will want to keep.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an OLED TV then a couple weeks later the price went down over $200 due to a black Friday deal and I was able to still get the sale price and have the differenceput back on my card. I feel my Best Buy plus membership was worth it!
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ChristopherpP! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent store interaction, and we would be happy to look into this closer to better advise. For additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. Thanks!
Rated 5 out of 5 stars
card works good points are nice add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good points are a nice perk. and is convenent to use
I would recommend this to a friendRated 4 out of 5 stars
We also have Geek Squad membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.
I would recommend this to a friendRated 5 out of 5 stars
Building a PC? Buy this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're building a new PC and buying some high end, expensive parts from BestBuy this membership is invaluable. The Plus membership gives you peace of mind via the extended 60-day return period that it provides. You'll have ample time to test and make sure everything works with the boosted return window. Worth it.
I would recommend this to a friendRated 5 out of 5 stars
Happy Member !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my membership. It makes things easier and if I order, all my info is there to see.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad to have purchased this product. It exceeded my expectations in terms of quality and performance. The design is user-friendly, and it offers great value for the price. I highly recommend it to anyone looking for reliability and efficiency. Truly a worthwhile investment. Very satisfied with my choice.
I would recommend this to a friendRated 5 out of 5 stars
Yearly mem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your family is getting a best buy card you need this membership
I would recommend this to a friend
