Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want this membership they confuse me to get it they really kinda forced it to you
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you sharing your experience with your My Best Buy Plus™ membership, EmilioO. What you've mentioned is quite concerning. Please reach out to us via Facebook (facebook.com/BestBuy), X (X.com/BestBuySupport), or Instagram (instagram.com/BestBuy) to get this addressed for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Best buy lost a loyal customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t fall for it a slimey salesman conned me into buying by telling me it was insurance for the product, last time i ever shop at best buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PeterM. Thank you for taking the time to share your feedback regarding your My Best Buy Plus™ membership. We understand finding that it wasn't entirely what you were expecting, isn't ideal. As shown in our membership benefits chart at the following link, our My Best Buy Total™ membership would include protection plans for products purchased, where the My Best Buy Plus™ membership does not: https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 That said, we'd like to review this further with you. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention that it's in response to a "My Best Buy Review".
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this when I got my refrigerator. They delivered the fridge and it didn't work. They returned my money for the fridge but would not return my money for this. So I paid $50.00 and didn't even have the fridge and the they automatically charged me again the second year! I did manage to get my money back for the second year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience with a refund. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Nothing lost nothing gained.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, but I wasn’t able to take advantage of my best buy plus membership. Thanks anyway!
No, I would not recommend this to a friendNot a Fan!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Best Buy Plus membership when purchasing a Samsung Galaxy 6 classic smart watch. Smart watch stopped working within a few weeks and needed to be returned. Unable to use membership since. Sales for plus members are not that attractive. Not a fan!!
No, I would not recommend this to a friendIt wants to be Apple Care but doesn't.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent seen a really killer need for this. I like the idea but never use it. So my opinion is I wont renew as it doesnt provide a service I use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Mike! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Can't use the youtube 3 free months offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As part of membership I was offered three months of Youtube ad-free programming. It didn't work, I was told to call a support number to fix, I did and was told the problem was fixed but it wasn't. Now I have to go back and complain again and try to get it fixed or just forget about it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many of these options are offered by manufacturers for people to try out their services and can't be utilized multiple times if they had been used before. I can understand that this can be difficult and you can reach out for more support on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
I live the dryer Nothing wrong with it !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy was very angry he broke my gas line and left he almost costed my family life and $2.600 to be fixed and Best Buy offered me $500 for the inconvenience!! I don’t think I would ever purchase anything from Best Buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your delivery and installation with damage to your property can be difficult. We would be glad to speak with you to investigate this further if you would like to reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Disappointed Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new refrigerator on April 21, 2025. It’s a built in unit, and after 2 attempts the technicians were unable to complete the installation. Next appt is in June. 2 months to install a refrigerator is unacceptable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JamesC! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a recent order, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an epic waste of time and my money. I bought several items from Best buy and haven't saved a dime or any higher level of service after buying this membership. As a matter of fact when I did have an issue with purchasing an item and receiving a shipping notice and then the item actually never moving, Best buy drop the ball as far as trying to give me answers and after more than a week I simply canceled the order. I will still continue to take advantage of sales and deals at Best buy but I will not be renewing this membership, it's like throwing money down the toilet.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are glad that you shared your feedback with us. Exclusive pricing is just one of the many benefits of the My Best Buy Plus Membership. If you haven't already, please be sure to visit
https://www.bestbuy.com/plus for a comprehensive look at your membership. If you have any further questions, please reach out to our social media team for assistance. They can be reached on Facebook, X, or Instagram. Hope to hear from you soon.
Not worth your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am unimpressed with what this membership and the perceived “value” you can get from it. If you’re buying electronics frequently or intend on buying several products the year you get the membership. I got it in hopes that it would help with obtaining more sought after/highly anticipated products, but there is no real benefit there.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ryan! Thank you for being a My Best Buy Plus™ member and leaving your feedback. While your membership does provide exclusive access to sales, you also receive exclusive member prices on thousands of items, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Removed Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I subscribed because they had a buy 2 get 1 free on Nintendo Switch games and after about a month on the service they just removed the benefit, now they are getting rid of physical movies and on top of it they had a drop for an item I wanted and the app logged me out and became unavailable to purchase the item and I lost out on it, I will be canceling my subscription for Best Buy plus when it expires the only reason I am not canceling today is I have some buy 2 get 1 free games that are on preorder that have not arrived yet and I don’t want to lose the deal
No, I would not recommend this to a friendMost disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're SO unorganized. Email one thing and then don't fulfill their schedule. Will probably cancel
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership, johnboy. It looks like your review may be related to a recent order, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Very bad Member Service on Price Match refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor, Never got refund for the following: Customer Care agent: Thank you for being online. I've successfully submitted the refund request for $ 54.50 ,Depending on your financial institutions, a refund processed from our end may take up to ten business days to reflect on your account. In my experience, credit card refunds are usually credited to the customer's account within 5-6 business days. It can even be earlier depending upon the bank. You will receive an e-mail confirming the same within 48 hrs., normally this email can be found in the spam/junk/promotional folders. Here's the case id for future references: 326569131
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you posting about your refund situation, and we understand your concern with this. We encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support team is happy to assist online.
Total garbage stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worthless... Best buy is just garbage in general. I don't know why I have loyalty membership because I will never shop here again... I've had nothing but problems from day one and it's still not sorted out almost a month later. You're better off buying stuff from Amazon, You get it quicker, It's always guaranteed, prices are better, And it's delivered to your house on time, usually within a day. This is my first time buying anything from Best buy and will be the last time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review with us, although hate to hear you have an ongoing issue that is unresolved. We would like to learn more and see how we can assist. To get started, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person talked me into this membership and I agreed as I was told I could stop it anytime. I have not utilized it since the initial purchase. If you are a frequent buyer it maybe useful but I am not.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Best Buy sent me a lemon refrigerator.I lost all my food within 5 days of receiving the fridge. You all refused to reimburse me for the loss.
No, I would not recommend this to a friendMeh.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I forget what is even included in this memebership. If im still paying for it. How it adds value to my life. Its seems like something i could cancel and not notice.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .RichW! My Best Buy Plus™ member. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review.
It is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There aren't that many good deals so far, not worth it.
No, I would not recommend this to a friendBad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled my membership. I had a very bad experience with people on the phone who obviously were not up to speed on what information was correct. Also had s terrible experience returning a defective printer and lost $200 for the guarantee I purchased and couldnt get a refund on the printer. Will never purchase from Best Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for taking the time to provide your feedback. We know how important it is to be able to purchase a reliable printer. If you would like some assistance, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.