Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Nothing to Write Homa About
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earned a $10 certificate BUT when I needed to cancel the order I was told the $10 was gone and could not be replaced. So much for member perks. Won't be joining again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience with us. We'd like to take a look at your My Best Buy Reward certificate for you. Please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Not really worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it for me… I used it maybe twice.. otherwise it was another monthly bill
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tarw! A My Best Buy Plus™ membership is an annual subscription that includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention that you are responding to your My Best Buy Review when connecting with us.
Don’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scan. Would not recommend. Salesman lied about aspects of the program. And customer service would not help. Avoid.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We really appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. It's totally understandable that everyone has different needs when it comes to memberships,we're truly excited about the great value My Best Buy Plus provides. We'd be delighted to chat with you about how it can specifically benefit you. All the details are online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you!
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership was set up incorrectly and I do not have access to my points. In addition to being given incorrect information, I was given incomplete information when I signed up, most importantly not being told my rewards would expire so soon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Points are attached to My Best Buy accounts with the My Best Buy Credit Card. If you need support with your account you can certainly reach out to us for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Plus what?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not entirely sure what I purchased at this point. I don't know the true benefits. I don't know how to access them. I don't have a specific number to call. I do get an email about every day to review the service though.
No, I would not recommend this to a friendThought it was a good idea, but now regret it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have barely seen any advantage of having the service. I can't say that I've saved a tremendous amount of money with this program. I doubt I'll do it again.
No, I would not recommend this to a friendCould’t be more disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple told me you had a Genius Bar. I came and was told there wasn’t a Genius Bar! Person at geek square was less than interested and less than any further help. Didn’t ask. Once again, employees attitude is less than helpful every time I have been there these last months. My family and I will not be purchasing anything from you again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Doris. I can fully understand wanting support when it comes to Apple-related concerns. If you ever find you have additional questions, or just need support in some way, we encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Didn't ask me if I wanted the membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't even aware of the membership until I checked out . The cashier needs to let people know that they will be adding the membership for you to pay.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with a membership that was sold can be difficult. While this membership does require customer interaction to accept the terms and conditions and to slide a credit card for the yearly renewals. We can certainly understand that the process may be long and some things may be lost in the transaction. Please reach out if you would like support to any of our social media profiles below.
Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
????????????????????????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I remember the sales person talking about it and being charged but is there a card or instructions ? gift card for spending 5200 on tv plus mounting that the geek squad was unable to do because lack of experience. So please send me a letter and let me know what the perks are
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. The My Best Buy Plus perks are available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 if you would like support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Poor Service Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a rip off. I can not sign in to my account apparently due to some 20+ year old account conflict. I have spent hours on the phone and in the store and no one seems to know how to resolve the issue. So unless someone contacts me and resolves the issue I plan on getting a refund shortly.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, TrentB! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to an account sign-in issue, and our team would be happy to assist you. To get started, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
False Advertising, Frustrated Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this membership assuming I’d receive SOME benefits, but after 6 purchases and looking carefully for items with “Membership Benefits… “ there aren’t any. None! When Best Buy publishes that Members are eligible for discounts less than those available to non-members for specific items, those items prices are actually not less than prices for non-members. $50 is $50. And, by buying Best Buy’s Plus membership, BB is the only one who reaped any benefits. Just don’t do it.
No, I would not recommend this to a friendWe regret buying the membership, and the phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Am really bugged. I purchased a new Samsung S25+. A couple of weeks later, we had a problem, came back to have it looked at by the Geeksquad, only to be told that they do not work on Samsung phones. Funny....but that was not mentioned when we bought the phone and the My Best membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PaulS! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent purchase, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Sos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this when I bought my iPhone and gave not bought anything else. Nor do I plan to.
No, I would not recommend this to a friendUnsure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly- not sure what benefits I’m getting…sounded good at time and I was of course in rush to get out of there. I thought it gave me extended warranty on purchases but went in to buy a laptop for my sone a month after purchasing and was not the case.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Not knowing the benefits that you have available with your My Best Buy Plus membership can be difficult. You can check out all the available benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can also reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not really that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about. Really not useful. You get a few deals on limited products. The cash back you get expire. So for me not worth it . Will be cancelling
No, I would not recommend this to a friendDo not waste your money on this!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible experience with this membership. I wanted to cancel it and this became terrible. I placed call after call to Best Buy without any help. They tole me to call the chase system. I made many calls to chase without any help at all only call Besdt But! Do not purchase this! You will be sorry! My experience was terrible!
No, I would not recommend this to a friendWorst customer support, period. Done with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy said they would price match two headphones, only price matched one, wasted NINE HOURS of my time forcing me back and forth between phone support and chat support, with everyone telling me it would get settled but nobody doing anything. Finally got to "executive resolution", who acknowledged that I was told the price would be matched but refused to do so. I'm done with Best Buy, this was the worst customer experience I've had, and nobody at Best Buy seems to care.
No, I would not recommend this to a friendNever used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really know what the benefit of this membership is. I would not purchase it again
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, KatieC! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Our memberships are designed with everyday customers in mind, and we have different tiers to ensure that you find the right one for you. There are some great benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Difficult Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst credit card I have ever owned. I have tried to change my Address 3 times at the store and it has not worked. Since obtaining this card I still have not received my monthly paper statement. Citi and Best Buy have been a nightmare.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the membership because the associate lied to me to make a sale not worth it at all employees should be honest when selling products to costumers instead of lying to get better sales numbers
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with purchase promises can be difficult. We would be glad to investigate your experience if you would like to reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)