Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah man jt wkrks fkr what i need jt tosjdidhdjehden
I would recommend this to a friendMEMBERSHIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was earlier discontinued at my request! Please, update this account and remove any memberships unless they are of no cost! Best Buy has been very difficult to work with online, which is one reson I chose to discontinue membership!
No, I would not recommend this to a friendNot Worth The $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is basically useless. Other people get to use it in store to exceed purchase limits but I am always told that that isn’t an option. Leesburg VA store offered new plus members the opportunity to purchase double the purchase limit but not existing members. Will not be renewing. Deals are few and far between.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, FreyjaS! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Expensive. Irritating. And Questionable Value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value is questionable. Was a great deal for one single purchase. And that is about it. And now I am bombarded its daily emails. Where is the value?
No, I would not recommend this to a friendBuyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that price matching for 60 days would be provided. A week later, thet iPad Air I purchased went on sale for $50 less. When I asked for a price match I was told the cost of this Best Buy Plus membership would be deducted from the price match first. I was also informed if I cancelled the membership Best Buy would also no longer honor the price match nor refund me the $50 price of the membership. I cancelled the membership anyway and am no longer shopping at Best Buy.
No, I would not recommend this to a friendBest Buy Now Ships via Roadie - Reduces the Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that Best Buy has unwisely chosen to deliver via "Roadie", this is a much lower value. After years of having my products delivered promptly and reliably, the introduction of the "Roadie" delivery service has now made delivery unreliable. Example: Roadie failed to deliver an item on the first try (did not call me, did not use the buzzer) and so they automatically returned my order to Best Buy and triggered a Best Buy-initiated refund - all without my consent. It's all automated, so both Best Buy and Roadie informed me there is nothing they can do. Thus, it's all dependent upon the competence and integrity of the driver (or lack thereof).
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We can understand that having an experience that isn't what is expected with delivery. We also offer in store pickup for support. We are glad to help with questions or concerns in store, on the phone at (888)237-8289, online through our chat, Facebook at Best Buy Support, X (formerly twitter) @BestBuySupport
Not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me, its wasn't very useful. I only signed up for it to get a promo of some sort, I don't remember for what. I haven't shopped much at Best Buy since they discontinued selling 4K and bluray DVD's.
No, I would not recommend this to a friendSeriously its not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its of no use, unless you plan to regularly drop a grand or more a month. I made my first purchase online with it and the package came late customer service said they would not do anything about it and basically said if you dont like out shoddy practices dont do businesses with them, so i wont thanks.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! hank you for taking the time to share your feedback on your My Best Buy Plus membership. We completely understand that our membership options aren't a perfect fit for everyone, and we genuinely appreciate you giving it a try. If you have any questions or would like to discuss your experience further, please don't hesitate to contact us at (888) BEST-BUY or (888) 237-8289, or visit us online at https://www.bestbuy.com/memberships. We're always here to assist! Thank you!
Store Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't aware that the salesperson signed up for this. I would like to opt out because I'm not interested... Also, these people are not trained to set up newly purchased cell phones. After returning to the store for help TWICE, I finally went to another store to settle the problem...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your in store experience can be difficult Please reach out for support on any of our Social Media Profiles for us to notate your concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt feel like it was really worth the money spent. We were supposed to get rewards after spending $800+ and never recieved them. I called and they said it would be "within the next week" Never did get them.
No, I would not recommend this to a friendSeems like a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly have no idea what this actually did for me, I was told by an associate when purchasing an item that if I bought this subscription, the discount was more than the price of the service so I was saving money that day since then I have no idea what benefits have come of it, all I know is I will not be renewing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships
Membership?? Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, but it just not worth the $$. And I hate the auto-renew. Plus, if I cancel early to avoid the auto renew, I lose the remainder of my membership... that I've already paid for. I don’t recall getting any benefit after my initial purchase. Mney is hard to come by and your membership leaves a bad taste in my mouth.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Tommie. Thanks for sharing your experience with us. We know how important it is to be able to manage your membership. If you still need some assistance, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Not a Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service experience until finally found a supervisor who still took 3 hrs to deal with my issue using your VERY cumbersome system. Between 2 days whole miserable experience took 7-8 hrs of my time to get a defective phone replaced. Don’t bother to send me any gift cards — I won’t set foot in any Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, RobinR! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. If you would like us to look into this closer and further assist, please reach out to us via social media. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. Thank you!
NOT GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a 2 week wait half way through the delivery day I get an email saying they were moving the delivery date out a week. I canceled the purchase, the installation , and the membership. Going shopping, somewhere else.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your delivery can be difficult. We would be glad to support you in any way we can if you would like to reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Too expensive to renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership was just too expensive considering the minimal benefits it actually offered.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .SandraW! We understand the importance of recognizing the many benefits of each membership to help determine which one best fits your needs. Just so that you are aware, a My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. There are exclusive member offers found https://www.bestbuy.com/loyalty/catalog and thousands of member only deals found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400. If you'd like assistance with knowing the specifics of your membership and how to change your notification preferences, please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When connecting with us, be sure to mention that it is in response to your My Best Buy Review.
Best buy membership is shady!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the memebership because we were told that if we spent $500 (which we almost were at that anyway) we would get a $50 credit. So we got the membership and purchased a few more things we wanted and waited. We made the purchase on october 17th. Went back november 18th and went to use the credit, it was not in the account yet, they said we wouldnt be able to use it intil later in the month. Went back december 18th, a month later and are now being told it already expired and we cant use it now. Now we are on the phone trying to get them to reinstate a credit that apparently was only good for 12 days?!? Total scam, dont let them talk you into it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing this review with us. This is certainly not the sort of experience we would hope for our members to have. If you still need assistance is looking into that certificate, please feel free to reach out to our support teams on social media. To see the many benefits that you have to take advantage of, please be sure to visit www.bestbuy.com/memberships.
So far, not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I saved $5.00 on a computer. Not sure it was worth the bother. I'll be canceling within the year as I don't see the value in incurring the cost.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money especially since you get no special treatment from BB. They almost force you to buy the highest level and that is way too expensive.
No, I would not recommend this to a friendit was a high sell job by the salesman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I wanted but the salesman pushed it on me/
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Presenting options that may benefit customers can certainly feel like they are getting pushed. I can certainly understand the concerns with us wanting customers to be fully informed to make the best decision. If you would like to file any complaints you can certainly reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Why bother with membership:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I see little value in the BB Plus membership. It excells at annoying emails.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! If you log into your account online, you can also manage communications to reduce the number of emails we send you.
For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.