Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Don’t see the point in it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the value in it. I kind of was tricked into it thinking I was getting a discount that day. Instead I was informed after the purchase that it would pay for itself if I watched for price changes. And I could do a price match to make up for the difference in paying for the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, TimothyB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
WHY is this necessary …
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE that I have to have a membership card to shop in any store! If a person uses a store specific credit card that should be all that is needed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Your My Best Buy Plus membership isn't required to make purchases in store. The membership does provide benefits that you can view online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Worst Best Buy in Tulsa!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The management team at the midtown Tulsa location are terrible! They have no interest in customer retention. They do not honor loyalty rewards. They will send you away promising 48 hours will make a difference, only for you to return and they act like you don’t know what you’re talking about. Please get rid of this staff!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent in store interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is not working not even for a day
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you!
Value depends on how much and how often you shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose if you buy a ton of gear from best buy, maybe this is worth it, but for someone who only occasionally buys, it didnt make a whole lot of sense.
No, I would not recommend this to a friendDepends on how often you shop at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the membership briefly and the only benefit is to be able to return things in a longer window.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Scotty! We thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, and exclusive access to sales, events and products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, kindly reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Get a refund?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't find any value in it.!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks so much for reaching out and sharing your feedback on your My Best Buy Plus membership. We completely understand how important it is to feel like you're getting great value and an exceptional experience from your membership. We genuinely appreciate you taking the time to share your thoughts, as it helps us continually refine the service we aim to provide. For all the details and benefits of your My Best Buy Plus membership, you can always visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Forced to buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was forced upon me by a Best Buy employee in order to get a refund on a television I purchased. The return was one day past the return period and in order to get any refund I was forced to buy this membership. I never used the membership outside of the return and will never shop at best buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having the service provided as an option to do an out of window return is certainly not something that we support. Please reach out to us on any of our Social Media Profiles with all information regarding which store this occurred in and all details on who had supported you for us to look into this concern Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This far, I am seeing limited benefit to being a member. I was sold this with a purchase and at the time it saved me money but beyond that it is just ok
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, RichM! One of the benefits of being a My Best Buy Plus™ member is seeing the savings add up. We're saddened to hear you have not been enjoying the benefits that come with being a member. With a My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When connecting with us, be sure to mention that it's regarding your "My Best Buy Review".
It’s just like the regular program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see a big deal by being a plus member but I’ll give it a little longer. I don’t think I’m going to renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Siesie! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Mediocre membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough items have the extra discount to make it worth the fee per year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mark! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
No benefit to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps I got some benefit here . If so , it was only on the original purchase .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi David! Thank you for sharing your feedback. We're sorry to learn that the My Best Buy Plus membership hasn't quite lived up to what you were hoping for. We recognize that memberships aren't a perfect fit for everyone, and we want to make sure you're fully aware of all the advantages it offers. We'd be glad to walk you through the specific benefits and address any questions you might have, including how to cancel if you choose. For more information or support with your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thanks!
Broken Promises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Zag screen protector with the promise of just paying $7 for a replacement when I needed another. The original one cracked and I went to the Best Buy in Jordan Landing and they did not honor it even with the receipt for the original purchase. The Asst Mngr treated me like an annoyance and didn’t care.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
your constant e-mails are incredibly annoying!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your constant e-mails are incredibly annoying!!!!!.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can certainly change your email preferences or reach out to us for support in changing these if you would like to opt out on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Doesn’t enhance customer service or delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the membership got us some discounts upfront, but did not help us at all in the actual delivery of the TV+soundbar setup we ordered. It took about a month for everything to be delivered, after 3 missed scheduled deliveries.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you had difficulties with your delivery.The benefits available to you with your membership include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not sure of any real benefit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real value. Kind of a waste. Got a one time discount savings, nothing since.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your My Best Buy Plus membership review. We understand being wanting to maximize your membership and savings. As a Plus member, you receive excellent benefits like free 2-day shipping, exclusive deals, and extended returns! For more information on our Best Buy Membership options and their benefits, please explore our membership details at https://www.bestbuy.com/memberships, or give us a call at call (888) BEST-BUY or (888) 237-8289. Thanks!
Not worth the membership
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the membership and bought several products. A couple of the special orders were delivered damaged or completely wrong. Staff at the stores would not cooperate or try to help. Replacements would take months so I would have to cancel the order and buy from somewhere else. Canceled my membership too
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MICHAELR! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Could be worse, could be much better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was previously a Total Tech Support Member and I really miss the installation service benefits. This program has some decent overall savings, but it really depends on how much you shop at Best Buy compared to other retailers.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Changes to our Best Buy Total can be difficult. We are glad to help with your concerns if you would like. You can review memberships at https://www.bestbuy.com/memberships, or feel free to contact us at (888)237-8289, Best Buy Chat at Bestbuy.com, Facebook Best Buy Support, Twitter @BestBuySupport or in store and we will be happy learn more and assist.
Not recommend the BESTBUY membership to anyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed the membership s the manager old me I would have $200 discount on the refrigerator I was buying, as the one was defective when delivered and had to return and get another one the same manager cancelled my discount. Really??? This is not the way to acquire and maintain fidelity thru customers. I felt buying not at Best Buy but at a CASINO!! Full of bad surprises.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, PaoloR! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
feels useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was hoping to see some exclusive video games and pokemon deals only for my best buy plus.... yet besides the 1 game of nintendo world championship, i have not seen another video game deal or better yet 0 pokemon card deals which gone to waste that could be for the plus... so far since i had the plus i feel cheated and ripped off as it feels useless..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership and were not able to find deals on the items you want. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.