Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the cost of the membership the deals weren't that great. I expected better perks but honestly never used it other than once because it wasn't that great. I got better deals from other retailers
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. We are glad to hear that you were able to take advantage of the program available and we do Price Match qualified competitors prices. If you need more information on how the benefits may benefit you please visit. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
It is worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the point of the membership if I can’t see it in my account online or in your mobile app. Only half of my purchases show and no one can tell I have this membership. I bought so much stuff and my reward balance is zero.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .It would seem like your purchases and membership are on two separate accounts. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it unless you buy a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this membership however looking back on it I rarely utilized it. I am not happy with what is essentially a subscription plan for discounts. I liked how Best Buy had low prices and offers for everyone in the past, not just members. I cannot recommend this unless you spend a lot with Best Buy every year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a My Best Buy Plus™ Member, MartinK. We are saddened to hear you are not happy with your membership. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered this because of a purchase and was told it was really the only way I could return something to get my money back. Glad I paid for this and have no way of getting a refund on the Plus Member ship since the floor rep sold me the completely wrong product while actively saying he hates his job.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, ThDBa! Thanks for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear about your in-store experience. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
No benefit to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the initial product purchase I have not benefitted from the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ken. We know it's important to maximize your benefits with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not worth the sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it. Was an add-on on a purchase? Ended up making it free Got a few discounts. Probably not worth the yearly subscription
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Failed shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in Best Buy. This was always my go to electronics store, but after my last experience I will be doing my shoppers on Amazon. I bought an LG smart TV, and several other items for my office at work. The Logitech mouse was not in the store, but they said I should receive it later that day at my house or at the latest the next morning. Unfortunately the mouse was never delivered and after 12 days of "a new shopper has been assigned" they finally declined my order. Thats when I order the same mouse on Amazon for $5 dollars cheaper and it arrived the next day. Very disappointing
No, I would not recommend this to a friendmembership expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is expensive - not worth the benefits - too many companies are only giving service to members - I got a trial membership because it was the only way I could return an item and the item was expensive enough that I would have lost a significant amount of money - not paying for yet another subscription though
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great savingqs and perks Godd investment if purchasing from best buy frequently
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Linda. We're incredibly happy you were able to find the value in your My Best Buy Plus™ membership. For further reference, full details on your benefits can be found here: https://www.bestbuy.com/memberships.
Not sure where my next electronics purchase will b
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing about my instillation went right. The first guy was not willing to use ways or maps to find my house after having me sit at home until 7:00pm. The second one tome the found my house but the equipment was wrong. I do not feel it was up to me to spend my time and gas to make 4 separate trips out there to make sure that this was done properly. I was also told some team would contact me regarding some type of compensation for MY time and trouble. Guess what?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for uploading your review. I'm sorry this experience has not been smooth as possible, and we would love the chance to get that back on track. I would recommend reaching out to (888) BEST-BUY or (888) 237-8289 to discuss your experience or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and help in any way possible.
A worthless service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this by a GEEK at Best Buy and I do not understand what this service is! This is worthless!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Hank! Thank you for your review of your My Best Buy Plus membership. It's great that you're looking to get the most out of your Best Buy experience! As a My Best Buy Plus™ member, you're already unlocking significant value with perks like free 2-day shipping, special member pricing on a wide range of items, exclusive access to sales and products, and a longer 60-day return window on most purchases. If you have any additional questions about your My Best Buy Plus™ membership, feel free to reach us at (888) BEST-BUY or (888) 237-8289, or online at https://www.bestbuy.com/memberships.You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) as well, referencing your My Best Buy Plus review. Thanks!
What does this even do?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received any benefits so far. No special discounts and GeekSquad was going to charge me full price for a repair/replacement that I decided against. Not sure what this program is for at this point.
No, I would not recommend this to a friendNot worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t really see anything that made the membership worthwhile for me .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JayneG! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Losing more opportunities with customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the membership but never had to use it. I thick a lower membership cost would excite more customers and be able to have the benefits
No, I would not recommend this to a friendMemberships ain’t worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t tell you that your membership renews automatically every year. When I found out mine had renewed without me knowing was when I received a late notice bill and I had to pay for the membership and 2 months of late fees. I cancelled it but I couldn’t get out from paying for it. Don’t buy this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ricky! Thank you for reaching out and leaving your review. We are sad to hear that you were unaware of the autorenewal. We would be happy to document your concern. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Bait and switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this membership for specific perks (video game B2G1) which were taken away shortly after the program launched. The only thing that kept me from cancelling at that time was the fear they would cancel orders i had already made. I think it’s quite bogus and anti-consumer to lure people into a program with benefits and then pull the rug out from under people by taking them away. I will not be renewing my membership and this entire debacle has also decreased my loyalty to Best Buy and lead me to spend more money at other retailers instead.
No, I would not recommend this to a friendLittle disappointed..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a surface, was told the malware protecting i purchase along with it would work. The manufacturer says "it's not compatible with a surface"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi ToddaM,
Thank you for sharing your experience with us. I understand how frustrating it must be to purchase malware protection that is not compatible with your Surface device, especially after being assured it would work. Your feedback is important, and I would like to help resolve this issue for you. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is eager to assist you.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy. We look forward to hearing from you soon.
Best regards,
Not easily recognizable benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't bad, I just didn't use it enough to see a worth while benefit
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, RobineB. We want you to find value in your purchase and to be aware of the many benefits that come along with it. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Poor communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am never given an advanced notice of a yearly payment nor what it is for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Joyce! We appreciate you leaving a review of your My Best Buy Plus™ membership. You should receive an email notification about one month before the renewal. I would suggest keeping an eye on emails from Best Buy that might be sorted into a junk or spam folder. If you have further issues, we encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Waste of time and money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid to have preferential access to products but yet you co time to allow bots and automated systems to bulk purchase hard to source items like the Nvidia RTX 5090. Over and over again I get notice they are available and the moment I attempt to purchase they are out of stock. I want my money back from this fiasco!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Gary! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.