Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this yet-so not sure if it was worth the money yet.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JeanneF! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Did not see any benefits really
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually did not sign up for this, but when I was trading in my laptop, the employee added me onto it
No, I would not recommend this to a friendBUYER BEWARE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible customer service, and they cancelled my order AFTER I PAID with my GIFT CARD, and to this day, a month later, thry DID BOT REFUND MY MONEY!!! Customer Service in store and by phone all told me "too bad my mobey is gone and there us nothing they can do to get my gift csrd money back"
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking time out of your day to leave a review of your My Best Buy Plus™ membership. We would be happy to look into your delayed refund. Please reach out to us on our social media platform. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Shocked and Appalled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our membership was cancelled without us even knowing it. We went to purchase a large a order of expensive gaming equipment for our grandson's birthday, and the cashier told us that our membership had been canceled due to our credit rating at the time! Needless to say, we were shocked and very upset! We've been excellent customers, always paid our bill on time (or early). Why our credit report was even run is beyond us. We have never heard of an exemplary account being canceled like this. We will not be using your store again, and we have been telling our family and friends to do the same.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Memberships have no connection to credit checks and they are not performed. If your membership lapsed because of a credit card expiring, then you would have gotten emails warning of the possible lapse in membership coverage. If you would like assistance with your membership, please reach out to us on Facebook, Twitter, or Instagram, and we'd be happy to help.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership offers no real value. The items that it applied to were not items that I wanted and the "savings" were not worth the investment.
No, I would not recommend this to a friendSo far not a big benefit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t seen a useful benefit yet but it’s still early
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can review benefits available to our My Best Buy Plus members online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out if you need any further support on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was completely lied to, this is useless. The Best Buy member told me that I should purchase this membership so that I could have "guaranteed price adjustments" on an IPad I was buying and guess what? The IPad never went lower than the price I paid. The membership was a complete and total waste of money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you did not get the assistance with a price change following the purchase of your iPad. As a My Best Buy Plus™, you have access to a 60-day return period on most purchases. This means if an item does qualify for our Price Match Guarantee during that window, a customer service employee would be happy to assist you with this. We would be happy to review this further. Please contact us via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never wanted this but bought it to get a lower price on a tv and then BB lowered the price of the tv 2 days later and I was told I would get a $50 store card to compensate but I never got it. The membership has been worthless and beyond that I no longer want to deal with a company that lies to me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review, although we are sad to hear that you never received your gift card. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Cutting benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it had benefits worthy of paying for the membership, but they constantly cut the benefits and specials/deals for members as to where I would not recommend this to anyone.
No, I would not recommend this to a friendNot what I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into the purchase of this Best Buy plus membership and didn’t realize that this membership honestly does nothing for me. Best Buy definitely missed the bullseye with this “exclusive membership” thinking the membership would benefit my family and I in some way I bought this membership, not fully aware that it basically only gives you “discounts” on items that the store would usually have on sale and that we don’t ever need or want. It does not help on any items that we would use or need regularly. Not to mention they got rid of the regular Best Buy cash. 100% do not recommend!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Our My Best Buy Plus membership offers member exclusive deals and sales, a 60-day return and exchange period, as well as free 2-day shipping. To learn more, feel free to visit www.bestbuy.com/plus and if you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Hostile to Customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plus and total are nearly required at this point to take advantage of sales at BestBuy. It will likely make monetary sense for you to sign up when you notice a significant discount on an item you're seeking to buy. While I do enjoy the deals, BestBuy's handling of the rewards system the past few years has been an absolute disaster. As a former Elite Plus member and Bestbuy Card holder, it is incredibly unfortunate that the company seems determined to nickel and dime their remaining customer base or membership like this. A shameful practice that is deserving of regulatory intervention at this point.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can see how the new programs may not be suited for all customers and the deals far outweigh the cost of the membership in many cases. We are glad to help all of our customers with great deals and service and many deals may only require you to be a My Best Buy member which is a free membership to track your purchases and provide deals. Please view https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 for more information on all the benefits available for the different membership tiers.
Est buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was not what we expected, I assumed it included free delivery and installation of our dishwasher, it did not, we will not be renewing subscription.
No, I would not recommend this to a friendFalls way short of providing any real value....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this membership as I buy a lot of physical media, and there are often sales for members, so I paid the 50 bucks. The frustrating part is that when there is a discount for members, it typically is matching what other stores are offering. So basically, your paying for a membership to get the same price as you can just buy from amazon or other retailers. This goes beyond physical media as well - discounted prices on wifi routers for members was same as just buying it elsewhere. Now Best Buy is dropping many types of media and just carrying bigger box items - execs don't seem to get what people want.
No, I would not recommend this to a friendFail to perform price match in the website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really tried to perform a price match in the website for many times, but always failed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cesar,
Thanks for taking the time to leave your review. It's unfortunate that you had a hard time completing a price match. We get why that was frustrating for you. If you have any questions or need assistance, please connect with an agent by sending a private message on one of the below social media platforms.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Ok membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda not needed. Saves a little bit of money but no a wide variety of things on sale its mostly the same things. Geek squad will help you over the phone but still have to pay if it needs worked on.
No, I would not recommend this to a friendHORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my phone, I was forced to buy the membership before they would change over my phone. They also had a deal going at the time that if you spent so much, you got 25.00 back. I asked if i was eligible for that and was told us. NEVER got anything but a runaround about it until i was finally told i wasn't eligible for it. This place, in my experience, does nothing but lie. I bought the membership for no reason. Didn't even want it.
No, I would not recommend this to a friendunable to redeem rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the BestBuy membership when buying a new TV because of the promised rewards. So far I have not been able to redeem any of those rewards. Each time I sign in and attempt to go to the rewards webpage i get a "This Site Temporarily Unavailable" message. This message continues to appear day after day.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
You'll forget it auto-renews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item auto-renews like the subscription you never knew you had! Why? Because that's exactly what it is. Its impulsively purchased and forgotten about, rarely available on the items you buy during the year, but pops back up like a redneck relative out on parole - uninvited and costing you dollar.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lacking value. Very disappointing. I wish it was better.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .A lot of the value for the My Best Buy Plus membership can be viewed online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out for any additional support you may need at any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
Exclusive access
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Main reason I bought it was for items of low stock that are hard to get. I’m also located in a remote location so online exclusive access might’ve been very helpful as I don’t have access to a local pickup option anywhere. Not once did I get an exclusive offer for items that are out of stock.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, MICHAEL! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can understand wanting to take advantage of our exclusive offers, especially if you live in a remote location. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!