Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Useless, dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use of having this membership except getting extra few days for return ( though some iteams still have to pay restocking fees) and customer care dont give any extra support
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having an extra 45-days added to the basic 15-day return policy may be very helpful for most. If you need more information on your membership you can view the information online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Dont know that it is worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My personal experience with purchasing this product: Its no different than every other "promise" from a corporation. Theres no recourse in the event of a "delay" much like amazon Prime. Ordered a set of headphones was supposed to be delivered in 2 days. That 2 days allowed them to arrive in time for a trip planned. The headphones instead headed east a state away and took 7 days to arrive. Only reason i bought the membership was for the 2 day shipping. Whats the point if theres really know culpability to hold the seller to the 2 days? Not really worth the membership in my opinion.
No, I would not recommend this to a friendNot value added for my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I don’t see any benefit to having it. I haven’t found any member exclusives that I’m interested in and haven’t had to return anything.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JustMe! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. Be sure to scroll completely through the bottom and scan through the dozens of pages which currently list more than 2,000 deals. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.
Paying for a rewards program is not cool.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy that you changed this to a program in which I have to purchase my membership to. The fact that I received it for free is the only reason I have it. I enjoy the benefits, but am not happy with the changes.
No, I would not recommend this to a friendGood when they aren't removing offers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While some of the offers are great. The fact that they removed some of the "always on" offers without warning at all leaves a really bitter taste in my mouth. Definitely the worst iteration of Best Buy rewards that they have had.
No, I would not recommend this to a friendBest Buy allows fraud, do not give them your info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy allows fraud by not using email validation and not confirming if people have the ability to use the actual email account. Allowing over 20 other users illegally to use my personal email address for their best buy accounts.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your experience and bringing this to our attention. We take allegations of account misuse and potential fraud very seriously. We want to assure you that Best Buy has verification measures in place, and while we cannot disclose the specifics of our security protocols for obvious reasons, we do employ methods to confirm account ownership. We encourage you to review our Privacy Policy, which outlines how we handle personal information and account security at https://www.bestbuy.com/site/help-topics/privacy-policy/pcmcat204400050062.c?id=pcmcat204400050062. For personalized assistance in investigating this specific situation and ensuring the integrity of your account, please reach out to us on Facebook: @BestBuy, X (formerly Twitter): @BestBuySupport, or Instagram: @BestBuy. Thank you!
Needs value improvement for the price charged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for the value compared to other rewards programs and the product assortment and availability.
No, I would not recommend this to a friendKinda Expensive, only good for 3 for 2 vd gm deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Video game deals, But $50 seems steep for 1 year. The old gamers+ account was $30 for 2 years I think... This is only worth it when they do the 3 for 2 deal. For example, bringing the price of $60 games down to $40...
No, I would not recommend this to a friendHaven't used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got this membership because I was buying a laptop and needed it for financing. Haven't used it at all otherwise because I am living abroad. But I suppose it's alright.
No, I would not recommend this to a friendnot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far not worth it at all. Dont see much of a point of owning one to be honest maybe if you have a business and buy product from best buy often.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ChrisP! Greetings! Having a My Best Buy Plus™ membership allows customers to take advantage of an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and more. We are saddened to hear that you are dissatisfied with the benefits that come with being a member. Please connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). When reaching out, be sure to mention that it is in response to your "My Best Buy Review". We look forward to hearing from you.
Bad Business practices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your using small print to add auto renewal to a purchaser is horrid. Then the ability to wash all my info from my account is near impossible to do. I will never do business with Best Buy again. Would be Zero stars if it allowed..One too many
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robert. I can definitely understand wanting to keep track of your subscriptions. Please know that our memberships renew on an annual basis and this is agreed to upon purchase both in store and online. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Unclear what the benefits are.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I’m getting for the fee other than the $50 bonus.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not really usefull
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not really used it or even figured out if it is even a benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CHARLESC! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Not worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it. I got a decent discount on a new laptop that essentially matched the price of the membership but I never used it again after that. If you go to Best Buy a lot it might be more useful.
No, I would not recommend this to a friendMembership advantages unclear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the discount I received on initial membership purchase, I did not see additional discounts or advantages on subsequent purchases (new iPhone, $50 camera battery, iPhone accessories, etc.......)
No, I would not recommend this to a friendeh its not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good bc it doesnt really include anything at all
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand that finding the right membership can be a personal decision, and what works for one person might not work for another. We truly believe the My Best Buy Plus membership offers a lot of great value, and we'd be happy to walk you through the many benefits it provides. Feel free to check out the details at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285, or you can simply call us at (888) BEST-BUY or (888) 237-8289 anytime! Thank you! .
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to willingly get scammed for fake "offers" and near negligible benefits, then this is the membership for you. Have had this for over a year and it has not been of any benefit despite my number of purchases. Staff are quick to help you sign up for a membership but must be trained to avoid you like the second coming of the black plague when you ask for any help or requests for cancellation of this thing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate having you share your feedback with us. We are regularly updating the promotions and sales that are exclusive for members of My Best Buy. Please check out www.bestbuy.com/memberships for more information. You can also see what offers are available in the Best Buy app or by visiting BestBuy.com.
Geek Squad needs shut down!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Payed for Geek Squad and ran into an issue with my Bose Surround rear speakers . They wouldn’t help . Spent 3300.00 and also put a 5 K TV on the wall. I will never buy a thing from est Buy again. Called Bose direct and they sent what I needed right to me . Don’t shop at Best. Buy and especially get sucked into the Loser Geek Squad!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Michael! We're sad to hear you're not happy with your My Best Buy Plus™ membership and our services. We really appreciate your feedback and would love to hear how we can create a better experience for you both online and in the store. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 2345754 in your message.
Was called the N word by best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I’ve been a member I’ve been called out of my name (n word), told my purchase shouldn’t receive priority, and was told by the manager if wasn’t at work right now he would fight me. Horrible service and I’m mentally scared if I’m being honest
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .This is not something that would be appropriate for anyone representing Best Buy. Please reach out to us for support on any of our Social Media Profiles to investigate this concern. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Stupid General Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well love geek squad love TV BUT price match a joke. Salesman Jim said we price match NEVER said except Black Friday SO we came in and we were told NO because BLACK FRIDAY is excluded so we have spent thousands of dollars with BEST BUY and she didn’t care which is your loss because had your sales manager given us 100.00 gift card we were going to buy something that day for more than that. Stupid customer service for sure.
No, I would not recommend this to a friend