Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found value in this membership and will not be renewing. According to Best Buy I've saved an extra $5 this year for the cost of my $50 subscription. I got no access to any exclusive events and no early access to products or sales. I'm not sure what the membership is actually intended to give me.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for sharing your insight. We know how important it is to know about all of the available perks that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you would like additional support, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Never use it since initial purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received a discount on a laptop initially but after that have received no benefit from the membership. The discounted items are rarely useful to me. Better for someone who purchases often.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that many benefits may not be easily known for the memberships. You can see other membership perks online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 .
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first signed up and bought 2 iPad covers both were discounted and I thought the membership was great. Since then I have bought an Apple Watch, Apple Watch Band, Screen protectors for new iPhones, etc and nothing was discounted.
I would recommend this to a friendIt could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was under the belief that the desktop I purchased along with this membership allowed me 60 days to return it. This was false information provided to me by the retail clerk who sold the desktop to me. I think I wouldn't renew or purchase again.
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello. Thank you for your feedback! You can check out all the benefits at https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180.
No true benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really have not gotten anything out of paying for this membership. The support still sucks. I don’t see benefits in paying this much money for a program that has no true benefit.
No, I would not recommend this to a friend14 days to support your products is ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this so they’d actually honor the return and 30 day price match policy all the other stores already have as 14 days including shipping for a product over $1000 is absurd.
No, I would not recommend this to a friendBetter Experience Without Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally includes good additional savings but best deals are usually on part with other retail lows. Benefits change without notice and feels like BB specifically removes the deals that are being used regularly. Promoted deals are almost all poor and for one-time tech purchases at mediocre prices. 2-day shipping is often hit with unexpected delays and arrives in 4-5 days, I regularly had a better shopping experience without a membership. Also since getting the membership, I've had orders changed from shipping to delivery by a Shipt shopper without notice or approval from me which isn't acceptable. Will not be renewing.
No, I would not recommend this to a friendIt’s questionable at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not really sure this membership is worth any real value. The jury is out.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Curtis! Thank you for your review on your My Best Buy Plus membership! We totally resonate with wanting to fully utilize your membership and unlock all possible savings. As a My Best Buy Plus™ member, you're already enjoying excellent benefits such as free 2-day shipping, unique member deals, extended returns, and more! For more information on our Best Buy Membership options and their full range of benefits, please find all the details at https://www.bestbuy.com/memberships. Thank you!
Ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should not have to purchase a membership in order to return an item within 30 days of purchase. This is another money grab
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent interaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this membership for almost a year but haven’t seen much benifit
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be good for some people depending what they need. For me however it is overrated. I have not received any advantages of having it. Even though I received a 50.00 gift card back when purchasing due to product I purchased I probably would not purchase again. Because now I have a gift card and reward points that expire soon and I really do not need anything, but will buy something just to use incentives. Do not want to loose waste them. But holding on to the cash would have been better for me. You know, it’s all a game and gimmick.But May work well for others, just recommend being sure. Happy shopping!
No, I would not recommend this to a friendUseless for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given incorrect information about a purchase I made at which time I was also told that a membership in this program was just an additional $5. Because the purchase I made was not capable to do the job despite being told it would, I had to return it. At that time, I found that this membership was not $5, but was actually $50. I rarely shop at Best Buy now and really have no use for this membership. In fact, I would like to unsubscribe from it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Charris! Memberships may be recommended if it provides savings on a purchase that's greater than the membership price itself. or an opportunity to take advantage of the extended return period. We know it is important to understand the value prior to purchase. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd love to look into this further and help with any questions you may have about your membership. When reaching out, be sure to mention that you are responding to your "My Google Review".
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I much preferred the previous Rewards program- providing direct cash benefits based on purchases. This new program is of little value to me, and I expect to drop out after this first year.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Changes to our Best Buy Plus Membership can be difficult. We are glad to help with your concerns if you would like and we are glad to help as best we can. You can review memberships at https://www.bestbuy.com/memberships as well as contact us at (888)237-8289, Best Buy Chat at Bestbuy.com, Facebook Best Buy Support, Twitter @BestBuySupport or in store.
Complete waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership doesn't have enough redeeming qualities. At this point, each time I have been in the store they try to upsell me to the higher cost membership or tell me that this membership doesn't do what I need it to. For example, I have a system that I purchased less than a month ago with a bad controller. Can I bring back just the controller?, 'no'. I have to bring back the whole system for an exchange which the staff admits they don't have in stock. How is this better service for the membership I am paying for? Just a sham. I was fooled once, but I will not be renewing.
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership wasn't worth squat the computer I bought had issues 1 year and 2 months after purchase. I paid and went to GEEK squad...the answer I got was game stop would give me $15 dollars for my $800 dollar computer. What a croc of crap!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JamesS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Our memberships are designed with everyday customers in mind, and we have different tiers to ensure that you find the right one for you. There are some great benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Need to buy a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too high a charge and no value back if you don’t save enough or buy enough
No, I would not recommend this to a friendWe don't use the membership much.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't use it enough and don't receive benefits from being a member.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Lisa! Thanks for your feedback! We're confident you'll find great value in your membership, with benefits like free 2-day shipping, special member pricing, exclusive access to events and products, and a longer 60-day return window on most items. If you have any questions or need support with your membership, please contact us at (888) 237-8289 or visit https://www.bestbuy.com/memberships. We look forward to hearing about all the savings and perks you enjoy! Thank you.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what I even got out of this membership. I will be canceling.
No, I would not recommend this to a friendI didn't even want this lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really did not want this, and a store member pushed it on me even after I said no three times. I said yes so I could go home. I would love someone to contact me about canceling this because my account doesn't even show I have it, but I am getting emails about it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand wanting someone to contact you, although we would require you contact us for any concerns like this for support on any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Won't be renewing my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy with my new Maytag dishwasher ( sales staff... and installation ... I decided to try to buy a new vacuum cleaner from BB. The nice feature was that I would get a discount with my freshly minted Membership card ! I soon discovered that I would have to travel to a store that was not near me to pick up my purchase ... but they could deliver it to the store near my home ... After some comparison shopping I finally threw in the towel and ordered it from Amazon at the same price as BB and delivery is free to my home. I wanted a vacuum ... not a wild goose chase .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. It's great to hear that you had a great experience with us and we would have been happy to assist you with having your product delivered with free 2 day shipping as part of your benefits as well. You can check these benefits and more out at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285