Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still have no idea what value this membership provides. I don't need exclusive access to sales and events. I just don't buy that much stuff. I'm pretty sure we signed up to get free shipping on a TV, but at $49.99 for this membership each year we have paid more than the cost of shipping that TV.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
You are stealing my money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unaware that I being charged for this. It is impossible to cancel. Do not let them trick you with this if you purchase and electronic device from Best Buy. I have tried to cancel at the store and they said they said they could not help. I cancelled apple care on website, and the charges keep coming. What a scam
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Chadow! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. You should be aware of what you are signing up for, so we are disappointed to hear that this may not have been the case. So that we can look into this closer and properly document this, please reach out to us via social media. Our team would be happy to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. For your reference, here is a link with more details on our memberships: https://www.bestbuy.com/memberships.
My encounter with my Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t agree for plus membership with employee that assisted me, they added onto my plan with the purchase of my TV but got canceled and resolved
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships to manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its useless doesnt give me anything exta and doesnt help with preorders so i would not recommend it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Cj666! Thank you for leaving a review regarding your My Best Buy Plus™ membership. I can understand expecting to see the benefits of your membership at work. I would advise you to continue checking our website for more details on the pre-order you are interested in. Your membership includes perks such as free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. For more details on the membership, please visit: https://www.bestbuy.com/memberships. If you require assistance, or had any questions, please reach out to us via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thank you!
Awful experience / awful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience with “customer service”. Plus benefits are not worth the hassle. Half of the associates do not know what the benefits are. Do not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus benefits are available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . We also have many fliers and promotional materials around the store that our representatives can always relate to. If you need support please reach out to us on any of our social media profiles for support https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Set reminder to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have you sign up for a yearly membership but if you cancel it before the year just in case you don’t want to renew next year, you lose all membership activities and prices.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus memberships benefits are all available as long as the membership is active. If you would like to reach out to us for support please reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
not worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was convinced to purchase this memebrship when buying a dishwasher. Being told that the dishwasher would absolutly go on sale and I would at the very least get my membeship fee back. Guess what? it never happened. I also have not used any part of anything to do with the membership. I can't see the worth of this, unless you buy a tone from Best buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, DanR! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. I can certainly understand wanting the best price for your purchases. We offer a Price Match Guarantee, which is valid for 60 days from your purchase date. We want you to be confident in your purchase. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this membership with the understanding there would be discounted services on install and set up computers, tv etc and this is not the case.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Free shipping, maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping is not free for some items. Best buy wanted to charge me $99.00 for shipping a gaming monitor so I canceled my membership and purchased the monitor through Amazon who offered free shipping.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Shipping for items would be free in almost all instances. Faster delivery options do exist, or delivery options would certainly have a cost associated. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Horrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience so I canceled my membership. There was no compassion and no support in the store nor with a representative on the phone when I seemed help with an item I purchased that broke in 4 months. I was told I would have needed to bring the item back within 2 months after purchasing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .JackieC! We appreciate you posting about your experience, although this is far from what we expect for our customers. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One word, "useless". In order to receive points, you must use a Best Buy issued credit card. The "exclusive offers" appear to be available to anybody. Waste of $50.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with the promotions that can be open to the public and others that may be My Best Buy Plus/Total member exclusives can be difficult. You can check out the benefits to My Best Buy plus online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you need support you can certainly reach out for support on any of our social media profiles below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Overkill for this Consu,er
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't find much benefit to the membership as I'm not shopping BestBuy on a daily basis. How often does one purchase a TV ? Certainly not daily, monthly or weekly. Its really overkill for the customers of BestBuy.
No, I would not recommend this to a friendNot used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't buy much at the age of 93 so this was an additional expense we did not need with a one time purchase of computer. Will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! ! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships to manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Never Again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with this store! Sold me mid- matched units that I had to return and spend more to get the match. Buying process involved almost 3 hours with multiple sales reps and I got a different price and overview from each one! Worst experience, last purchase for sure. Never going back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with an in-store purchase. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not so useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been not really helpful to me. Couldn't find any interesting offers which I did expect to watch.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Katie! Thank you for your review. We're sorry to hear your membership hasn't performed as expected. We understand memberships aren't a perfect fit for everyone, and we'd be happy to assist you in exploring the specific benefits that are included. For more information and support with managing your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. We're here to help!
not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nnot worth it and not useful, they dont tell you all details for deals being canceled
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for sharing your experience with us. We know how important it is to understand all of the available perks that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you still need some assistance, please reach out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t purchase it again. This is a dumb cash grab program.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Convinence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were told that we had to take it in order to get a better deal.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, FredS! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to not see that savings. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Was promised a 75 usd cashback.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instore sales guy insisted on buying the membership to get a cashback on my purchase, It's been over a month and i have seen nothing. especially that i'm in the US just for my vacationsm so the membership is of no use.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus members don't have cashback deals, although there are some deals that provide rewards certificates with certain promotional purchases. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Ripoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not told that I was buying a membership when I paid for this. It was sold as a way to be able to have more time to return the laptop I was purchasing at the time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review with us. We're concerned to hear you haven't been able to get assistance with this. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!