Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Only used it once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really haven’t used it except for initial purchase in February 2025
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Esther! Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't been the right fit for you so far. We want to make sure you're fully aware of all the great benefits it offers, such as free 2-day shipping, exclusive member prices, deals and offers on thousands of items, extended 60-day return window on most product and more! We'd be happy to discuss these benefits with you in more detail and address any questions you have. Please call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Never take this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste membership. Inspite of being Best Buy plus member, not getting price match. Online says go to store, store says cannot do. Chat says you are eligible and money will be credited in 7-10 days. What a waste team.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Nike! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it for over a year. Has no real benefit at this point.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many of the benefits for our membership may be hard to notice on a daily basis. You can certainly look at the different membership benefits and options online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please reach out to any of our Social Media Profiles for support if you have further questions or concerns Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
wont accept dispute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to dispute a charge. kept kicking me out so couldnt dispute it
No, I would not recommend this to a friendWhy is this not just free?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is needed for the products that BB sells, well those products must not be very good. BB, and all retailers, should stand behind their products without extorting customers with high costs due to the shoddy products being sold.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, I can understand your concerns surrounding this. Your My Best Buy Plus membership can certainly be returned if you decide you no longer want the membership. Please note that any benefits used may be charged from any return amount. If you would like support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy).
never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth it unless you make frequent purchases from Best Buy
No, I would not recommend this to a friendPlease cancel this membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to cancel this membership immediately. Please advise how to do so.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello James, We hear you, when you’re ready to cancel, we want to make that as smooth as possible. You can review your membership details and benefits anytime at https://www.bestbuy.com/memberships, but since account‑specific help isn’t handled here, the quickest way to get your cancellation processed is to message our social team directly. Just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so they can take care of it right away.
Not worth it to us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has not offered any savings or benefits for us.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, CynthiaK! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our memberships: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not happy with the extra cost to fix the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a way to get more money from customers. What this covers should be part of there normal service to all their customers
No, I would not recommend this to a friendYou have to be patuent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has poor customer service. Purchased computer and tv. Tv was cracked Took almost an hour to reach customer service. Couldn’t sign in to online account Went to store tú pay off my account in full because my credit card had not arrived. Was on phone again a long time yesterday and was “disconnected.” My Best Buy bucks couldn’t be applied to my computer purchase. Paid off account and will not come back
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Won't use membership or buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new dishwasher LG SMART 24, Upper rack was faulty. A tech came out and determined it was the slide rack was sticking. I have the order number and it was confirmed by an online tech. Called the service team and they can't find the order. So I'll go to the store and a manager.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Nancy! I can fully understand the desire for support when it comes to a new dishwasher. It's important you are able to receive the support you need, and we encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not hassle free cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was easy to cancel, and that I could use my app but it does not show up on the app. I called customer service and instead of canceling it for me they told me to try the app again in 7 days. 7 days later it still does not show up.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
not helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership really did nothing for me. I needed to upgrade to get the services I wanted but there was no upgrade option for someone who had already purchased this level.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .If you would like to upgrade your My Best Buy Plus membership to My Best Buy Total, please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and we'd be happy to assist.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably ok if you are setting up a new house with a bunch of appliances and new TVs. But not worth it for someone that does not but new stuff often. In process of canceling.
No, I would not recommend this to a friendBest Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's just not a good membership. It's not good might be a bit harsh but I do not like the automatic renewel and I think the membership itself lacks when one does a quantitative analysis of the benefits and costs of this particular membership. Overall I would say for many it may be a decent membership. However in my circumstance it was not.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, NichalosW. Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear that you do not find the membership to be valuable. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media. We welcome the opportunity to chat with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Cancel our Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canc el this membership immediately. We were forced by a salesperson to get this membership in order to return a TV without a speaker!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We're sorry to hear that you did not have a great experience while purchasing your membership. Aside from a longer period of time to return or exchange purchases, there are many great perks, such as member-only pricing and free 2-day shipping on most items. We encourage you to check out www.bestbuy.com/memberships for more information. If you need any assistance, please message us privately on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
THEY LIE
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saved $0 money, and didn't even know about the gift cards you could potentially get because no every explained it to me. I've spent thousands of dollars, and no money was given back, and no email or text was sent to let me know about rewards or money given back. DON'T bother.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, KENDRAH! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It seems that there may be some misunderstanding about the program, and we would love to clarify for you. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Why have a mrmbership?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is the purpose of having a membership? Do we get special deals? I haven't seen any advantage to having a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, Donna! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i got this membership i thought it was going to be something different i was told that with this membership and the products that i got that the laptop i got would go down by the time school started it was going to go down in price it never went down when i called no one knew what i was talking about. What gets me upset is that the sales person lied to me after this is paid off im not going to buy anything else from best buy
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi GiovanniL,
Thank you for taking the time to share your feedback with us today. We truly appreciate your input, and I want to ensure that your feedback is documented and sent to the correct team. Please connect with us through a private message on one of the platforms below. Kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!
Best regards,
Does not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This site is using a very old email address which does not work. I have found no place where I can change it. This means that the digital "benefits" I could have I cannot.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with accessing your Best Buy account online can be difficult. Please reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)