Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to purchase a new hard drive for a P C and have it installed , was told Gift dollars earned by purchase could not be used,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Ronald! We appreciate you reaching out to share this with us, although are a bit confused on what you mean by gift dollars. We would be happy to look into this for you and see how we can help. To get started, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Bestbuy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchasing the membership while in store, it's always an issue trying to log into the app and viewing my membership. Always shows my account before the Bestbuy Plus membership, even after calling to have it merged.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! Thanks for sharing your account situation. We definitely want to make sure this is sorted out for you. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Don’t bother buying the Best Buy credit cards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who sold the credit card to me did not explain anything about the card. He told me I would get a free apple pen if i signed up. When I went to use my points they told me I could not redeem it.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Having confusion on the My Best Buy Credit Card rewards can be difficult. Please review the information available online at https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007 . If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not The Best At Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this membership to save money/get added perks on our massive Best Buy purchase for our new home: tv's, fridges, washer/dryer and more. So many problems with deliveries and customer service that it makes our question our decades-long support of Best Buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, RRFamily! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related some recent interactions with our customer service and delivery teams, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Where’s the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has not provided any benefits beyond the initial item i purchased. Don’t believe i received value for the investment
No, I would not recommend this to a friendNot linked to my BB credit card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt link between my best buy credit card and this membership and its been very annoying. Cant get support for thks in store.
No, I would not recommend this to a friendMembership is a scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a scam. Signed up for membership and credit card to get some discounts, they gave $60 in coupons which is used to buy AirPods and have them delivered. They cancelled the delivery as “undeliverable” without explanation and wouldn’t let me reuse the coupons as “non-refundable”. There is a reason why Best Buy is going down against Amazon. Mark my word - it will not exist within 5 years.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SameerG! We appreciate you taking the time to share your experience here with us. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
2-day shipping turned into a 10-day delay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered speaker cable in store and was supposed to receive it in 2 business days via Fedex 2-day air. The shipment was delivered 10 days later. Not worth getting the membership if expedited shipping benefits are unreliable.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had this poor experience recently with your order not arriving when expected. We encourage you to reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review so our support teams can help out with this.
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this best buy plus members really get treated terrible i did an apple watch trade in 1st they told me they didnt receive the watch I prove they did then it was package was empty and now its the watch was damaged the customer service is terrible they say they will credit me but havent its over 30 days and you can NEVER talk to anyone in trade in dept if your think about doing a trade in always take to the stoe
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Chuck! We appreciate your review, although it's concerning to hear you had a poor experience recently with your trade in. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not necessary if you are tech savvy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only got it to have my information transferred from my old ipad to my new one. If I knew someone who was tech savvy, I would not needed to get the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate having you as a member of My Best Buy Plus. There are many perks that come along with your membership, like free 2-day free, exclusive member promotions and savings events, and an extended 60-day Return & Exchange Promise. For more information and to see what promotions are currently available, please take a look at www.bestbuy.com/memberships.
Ok on one large purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No real good deals on things you want. Just on things you do t
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi John! Thank you for your review of your My Best Buy Plus membership. I can definitely understand the desire to take full advantage of our Rewards Program and fully maximize your savings. As a My Best Buy Plus™ member your benefits include free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Membership rewards have dipped from previous years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership isn’t giving rewards like it used to provide all that I have purchased personally or for business over the last few years, which is disappointing.
I would recommend this to a friendScammmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scammed. They promised me cashback on purchases if I signed up, but they put a phone number I don't recognize and to log in I need the last 4 digits... a loss!!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Please reach out to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it to return an item. Other than that i didnt use it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
Don't buy Memebrship from BEST BUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointment with this memebrship. The only buying power it has as far as I know of. It you have an sextension time in remember unwanted merchandise to the store. I 've purchase a $50.00 memebrship that can't even give me worth my money back to me on purcahsing this mermbership. Barnes and Noble has a better memembership in which it encourage me to come in a buy stuff and save an additional off of stuff. And it's way cheaper but I earn my money back from it. I don't even encourage anyone to waste $50.00 on this memebrship offer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Doreas! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
They don't honor memberships
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless =- they don't honor the terms of the agreement. Supposed to have 60 days to return defective electronic equipment. They tell me I have two accounts with the same Credit Card and Phone Number. They claim one account I am a Best Buy Member and the other I am not. So I have a $1200.00 computer for a paper weight.
No, I would not recommend this to a friendPoor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Poor customer service. I had called multiple times for my major appliances I bought from Best Buy, for user-printed documents. Best Buy told me the printed user documents were in the boxes. The user's printed documents were not in the boxes delivered by Best Buy.
No, I would not recommend this to a friendJudy’s
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your salesman assured me we should buy this - he was wrong. We are 80 & 90 yrs old and buy very little. This was a waste of our resources - I need to end it but husbands medical issues don’t allow me time to do so.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JUDYS! Thanks for sharing your thoughts and experience with your membership. We would love to help you get this cancelled. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
They didnt ask me for join.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt ask me if i wanted to join or not, just Best Buy staff taked avantage because English isnt my first language.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with your purchase can be difficult. We would be glad to look into your concerns if you would like to reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Screwed up login
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of your associates has used an email address that I have not had for many, many years. It was brought up when I signed up during a purchase. I have called BestBuy but it appears nothing has been done to reflect the necessare change. I'm not even able to log in now
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, DanW! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. I can understand wanting support with your My Best Buy login, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Please note that there are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!