Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Lost all my points
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase never loaded on my account. I lost $85 worth of points to purchase. Spoke with India and in the middle of the purchase she hung up on me. Points expired according to her that day. Bogus CS and information. Lousy CS!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
SCAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a scam, just like everything else. I did not want it, the salesman signed me up - I cancelled all of my purchases and then to cancel my membership and get my $54 I had to call the GEEK squad to get my monies back. The salesman could not get that monies back for me. I did NOT do this, because if it's anything like your customer service people - they are just down right rude. Shame on you Best Buy - you should not have to pay for a membership to get the best price in your stores.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kathleen! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for any further assistance you need.
Not sure about this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this did anything for me. Seems like a waste of money
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Duke! Thank you for reviewing your My Best Buy Plus membership. We really do understand that a membership needs to feel just right for you, and we'd be delighted to discuss how its many advantages can specifically apply to your situation. You can find all the details at https://www.bestbuy.com/memberships, or please don't hesitate to call us at (888) BEST-BUY (888) 237-8289. Thank you!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for the buy 2 get one free on Nintendo Switch games but the discount was discontinued. Yeah it’s nice to see special offers here and there but I don’t really see the value in this membership.
No, I would not recommend this to a friendNo value unless you need more items to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't understand the value of the money I paid for it. All I get is advertising email with price breaks on more products.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The discounts provided for members are not really that great - majority 10%. That's similar average discounts I receive from others and advance sneak peeks without membership fees.
No, I would not recommend this to a friendMembership does not help me at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really cannot review this as I cannot get into my email to actually see what is going on, if anything. When I try to change my pass code, I am informed that a text will be sent to my phone. I never get a text. I called the number as I was informed I needed to call, and the associate could not help me. So I am done.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SandyM! Thanks for leaving a review for us here regarding your My Best Buy Plus™ membership. I apologize for the troubles you are having accessing your membership. You need to log in using the email address and phone number associated with your membership in order to have access to your account. We would be happy to guide you through this process if you reach out to us. We are available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Please note that there are some wonderful benefits to your membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thank you!
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've spent 10 hours+ chatting with representatives, speaking with them over the telephone, and visiting the store; they still have not been able to update my app so that it shows my purchase history and rewards. Not impressive for a company that claims expertise in technology.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with our app. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Worng stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson fauled to explain the difference between a slide in model vs a free standing model. I now have to retirn thsi and grt a different ine.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We are saddened to hear that you did not get the help you needed while shopping for a new appliance as a My Best Buy Plus member. We would be happy to step in and assist you with these concerns. Please just send our team a private message on social media, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy).
money for nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.what are the benefits for mew to have this membership??
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, JulieT. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
No added advantage with membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought having Best Buy membership plus is better, but it is not. Many times when I’m in the apps ready for a live drops, the app will most likely freeze and then I have to log back in again only to get the “sold out” message. Paying extra for the membership is not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there. Thanks for sharing your insight with us. We know how important it is to understand all of the benefits that are included in your membership. You can see a full lists of those benefits here at https://www.bestbuy.com/memberships. If you need additional help, please out to one of our live representatives through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that it is in response to your My Best Buy review.
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a waste of money, have not used it at all. Big disappointment. The sales assistant said I would get priority to get the Fujifilm X100VI camera and I was lied to. The membership does not given me any benifits. The stuff I look at still charges shipping on open box items.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kevin! Thanks for taking the time to reach out and leave your review. While your My Best Buy Plus™ membership does offer exclusive sales of certain items, I can understand your disappointment when it is not offered on the item you want. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use it at all, not worth the money. And I would not be buying this again, the sales person pressured me to get it
No, I would not recommend this to a friendNot as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertiser....was told by a sales agent if I purchased a membership, I would be eligible for a 50% bestbuy rewards back promotion with bestbuy credit card purchase. Reward never arrived, chatted with customer rep with no help, they stated promotion not available even though I had a transcript of the offer made.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, sleecpa. Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to be confident with your purchase, and to be aware of the benefits regarding it. Please note that the Best Buy Credit Card is separate from our My Best Buy memberships. We would be happy to look into this closer and clarify any discrepancies or relevant offers. To get started, please reach out to us via social media. We are available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
You can drop my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Best Buy plus to increase the return time for 4K videos I was purchasing. But now that Best Buy has chosen to drop video media, I have no need for it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that any changes can be difficult. There are many advantages to having a Best Buy membership. Please feel free to view them online for more information on the benefits available. You may also contact us on X @BestBuySupport or Facebook Best Buy chat for any additional questions or concerns. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Not really useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The notification via email doesn't come well. I lost rebate. Chat isn't 24/7 that their site says. I could not get price adjustment either in 60 days. I am not really happy with the membership.
No, I would not recommend this to a friendRewards Offer Unfulfilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Employee told me we would get $50 in rewards certificate if we purchased membership alongside two Nintendo switch 2 accessories at the console launch event. We agreed to purchase and have yet to receive the certificate added in our account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking time out of your day to leave a review of your My Best Buy Plus™ membership. We are saddened to hear that you have not received your rewards. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
not worth it to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not worth it to me, don't shop best buy often. I cancelled the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Margaretta. Thanks for reaching out. Knowing all of the benefits that are included with your My Best Buy Plus membership is really important. You can review all of those perks here at https://www.bestbuy.com/memberships. If you still have questions, please reach out to us through one of the social media platforms. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also, mention that it is in response to your My Best Buy review.
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best printer Eyes expected more out of everything that’s been done but still needs customer service or better yet something to say about the equipment on hand
I would recommend this to a friendEvens out if you buy frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't frequently buy things that get discounted by the membership it tends to feel like a waste of money, but I can see how it's useful for someone who buys a lot/frequently.
No, I would not recommend this to a friend