Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Scam?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been almost a month with none of my purchases giving me points towards their promo’s. Seems like there’s not a lot of benefits to this program may end my membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! We can definitely understand the desire to make the most of your benefits overall. Please know reward points and certificates are Best Buy credit card holder exclusives. Full details on your membership benefits can be found here: https://www.bestbuy.com/memberships.
Freeway riberry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not that great I won’t spend my money on this membership
No, I would not recommend this to a friendCancel my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel my membership! Cancel my membership! Cancel membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Website nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am spent a lot of time on the phone trying to get someone to straighten out my online account. Not going into details here but getting pretty frustrated
No, I would not recommend this to a friendRipped off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team member told me if I purchased the membership, it would extend the return warranty of the sound bar I purchased, I’d receive points for my purchase, and get $50 in reward certificates which would offset the membership price. I received none of that, and to top it off, the return warranty is exactly the same as not getting the membership. Literally just charged me an xtra $50 for my sound bar.
No, I would not recommend this to a friendSubpar user experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible buying experience for this galaxy watch from Bloomingdale store. The manager Victoria was not helpful in fixing a mistake by her own associate and it was being extremely inconvenient for me. Will recinsider future purchases.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with support provided in store can be difficult. Please reach out to us for support on any of our Social Media Profiles to notate your concerns Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Poblem not gixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer problem was not fixed. Effort sil fully charged.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Robert! Thank you for your review of your My Best Buy Plus membership. We understand how concerning it is when an item doesn't perform as expected. To receive personalized support, please feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. You can also connect with us via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thank you!
Worst Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money on this membership. BB renewed my membership to this one from the Plus that I had originally. When I called to complaint, they said theres nothing that they can do to cover my previous purchased items when I had the total plan. After many years of a BB member, I told them to cancel any memberships since I wont be buying from them going forward.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Reporter! We appreciate you sharing your experience and are saddened to hear that you felt compelled to cancel your My Best Buy Plus™ Membership. We aim to provide the best service possible and share your disappointment with being unable to get this addressed. Our Support Team would be happy to investigate your concerns. You may connect with Best Buy by visiting Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your My Best Buy review.
Disappointed with membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has long been my favorite store to shop at. But recently when I purchased a very expensive television and sound system I signed up for the membership. The sales person clearly told me that if the television were to go on sale they would honor the price up to I believe it was 60 days after my purchase. This, however, is not true. the price must drop permanently. Not a sale price. If the item is only on sale for a weekend for instance they do not match the price. I’m very disappointed because I could have waited a few more weeks until Labor Day and purchase the TV at the sale price
No, I would not recommend this to a friendWhat does it do?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really see any use in having this? Other than extending my return window, I have no use for it whatsoever. I don’t really see any value in this? Most of the electronics have customer service already like my sound bar for instance, I had issues. I called JBL.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Never use it had ti have ti get sale price on comp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was made to sign up, in order to get the sales price on my computer. I dont use membership for anything. I wint renew.
No, I would not recommend this to a friendGot sued by their delivery contractor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hired contractor to deliver furniture complained about hassle to deliver. When reporting to Best Buy, they were kind to give me a gift card for 200 but the contractor lied and said she got hurt on our property and is suing us. Best Buy no where supporting us on this issue.
No, I would not recommend this to a friendSuckered into membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was suckered in to it in order to return at $250 item that was past the return date. No store credit, nothing. Just zero refund, or I had to join the membership program. Won't be making purchases there any longer.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for sharing your review. While you may not have planned on purchasing a My best Buy Membership, there are many great benefits that you now have access to. To learn more about the many perks, such as a longer period to make returns and exchanges, exclusive member savings, and more, please check out www.bestbuy.com/memberships. If you would like to discuss your experience further, please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Useless and a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased multiple items. Apparently you have to buy the products AFTER buying the membership for them to qualify for the 60-day return period. I picked up items at the store AFTER buying the membership, but they're still not giving me the plan that I paid for. I didn't have the items in my hands before buying the membership. Major scam....
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. I can understand that the terms and conditions of the membership can be difficult. You can look up benefits and membership information online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Purchases made after the plan is purchased and while it is active would have the available benefits. The store in most cases may be able to further assist depending on the situation that may have occurred. If you would like more assistance please reach out for assistance to store, online at our Best Buy website, over the phone (888)237-8289, Facebook Best Buy Support, or X @BestBuySupport
The are absolutely terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They said I get a 100 credit . It’s been over 15 days and it’s not there. Impossible to contact store unless you show up. Absolutely the worse experience I have ever had with a vendor. Not it says offer expired.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I can understand waiting for credit can be frustrating. We would like look into this further. Please reach out to us via social media. Our team would be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Longer return time helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The longer return time was helpful, but i didnt see any other benefits by having this membership and will not be renewing it.
No, I would not recommend this to a friendI would not recommend anybody
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Customer servers are sucks. Those people are really, really rude. You shouldn’t not have them working with people.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with the support you feel you didn't receive can be difficult. Please reach out to share more on your experience to any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Didn'y hELP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't help any *****************************************
No, I would not recommend this to a friendNot sure it is worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that $250 in gift/reward cards that were supposed to not expire did in fact expire when we tried to apply them.
No, I would not recommend this to a friendThis card is the worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WILL NOT RECOMMEND THIS 'MEMBERSHIP" TO ANYONE.This card is a scam, this bank made me pay for a fraud, on my card was bought alot and they decided that i need to pay for it. When clearly i provided ALL the information that i am the victim and i need help. Just stay away
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You may be referring to the Best Buy Credit Card issued by Citibank. I can certainly understand that having a concern with a purchase that is on your Best Buy Credit Card can be difficult. You can certainly reach out to Best Buy Credit Card support at (888)-574-1301. You can also reach out for us to notate or support you on any questions or concerns on products, services, or experiences at Best Buy within the US at any of our Social Media Profiles Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).