Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what the benefits of being a member are.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership, RayS. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I had it added on, I did not receive the benefits as expected. Nor did I receive the assistance I thought I would from BB Customer Service. So I asked for a full refund.
No, I would not recommend this to a friendEgh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far savings has been very minimal. 2 day free shipping on a few things but it usually does come pretty fast anyway. Expected much better sales and offers. Not as advertised.
No, I would not recommend this to a friendFell for a sales scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this membership when a sales associate said members received a discount on 3 GE appliances. It wasn’t until AFTER we bought the appliances that we were told it was only for 3 specific appliances. We are not happy at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .I also like to know that I am receiving the correct information when I am making a large purchase like appliances. The My Best Buy Plus membership does offer many discounts on many products! A great explanation of the benefits can be found at the following link https://www.bestbuy.com/memberships. Please feel free to reach out to us on one of the social media platforms below for further assistance! When reaching out please mention that it is regarding your My Best Buy review
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it in my opinion. My Best Buy app doesn’t even work correctly to show my membership or benefits. Member pricing on items is subpar and I find many better deals elsewhere. Only got the membership because they offered a better price match period for the TV I purchased.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, William! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For support with benefits or the app issue you're experiencing, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
No drop preference over bots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, not worth it. There are no exclusive drops or reasom to do this. I have had absolutely terrible experiences with the bb app during drops trying to buy pokemon cards. No preference for this membership and so bots win. I've tried over 7 Pokemon drops with no success.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
No Value recognized so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received any benefits so far. I purchased a dehumidifier in Norwalk and it was actually higher in price than i paid for the same item just 3 weeks earlier. I haven't seen any benefits as of yet
No, I would not recommend this to a friendFraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by the assocciate that this was an extended warenty, when its not. Also i made my purchause on 12/27/24 and it wont be installed u til 02/28/25. I am losing two months of my warranty while i am waiting for you to install my stereo and back up camera. If i was to buy something like this again i would go to a locally owed bussiness.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MarcB! We appreciate you posting about your experience and can understand wanting to be clear regarding what membership works best for you. The My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! My Best Buy Total™ offers the same but includes 24/7 tech support, protection plans (including AppleCare+) for up to 24 months with an active membership, 20% off repairs currently not covered by a plan. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for additional support. Please mention that you are responding to your "My Best Buy Review". Our Support Teams would be excited to assist.
Membership useless for releases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely pointless. Was informed I would be notified by email and the app when access is available for high demand products and anticipated products. Got nothing and the products were all sold out. Very unhappy and felt like I was duped to believe something just so I buy their membership. Horrible system that doesn't work for this process specifically.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Johnny! We are saddened to see that you are not happy with your membership. My Best Buy Plus™ membership has exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For many of these notifications via the Best Buy app or email, it requires that you opt in for these notifications to be sent to you. There is also an option to choose the frequency in which promotional emails can be sent. For access to thousands of exclusive member only priced items, you may visit https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400&sp=Best-Discount. For more information on how to navigate through the member exclusives, or questions regarding My Best Buy Plus™, please contact Best Buy at (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Be sure to mention you are replying to your "My Best Buy Review" when reaching out.
Buyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was made in October. Membership entitled me to price match thru black Friday. I was told I could do it over the phone or come in. After way more than an hour and two Best Buy specialists. I thought it was done. Turns out I still had to drive the 20 miles and go into the store to get it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello NancyL! Thanks for reaching out. We can understand why that would be a frustrating experience, and we are here to help. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Overall customer service disappointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service not good, not co-operative. I got email says I have gift certificate, but in reality there's nothing in the account.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Babu! Thank you for leaving a review on your My Best Buy Plus™ membership. It seems that your review is related to a certificate issue, and our team would be happy to assist you. For support, please send us a private message on social media on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please reference that this is in response to your My Best Buy review. We thank you for being a My Best Buy Plus™ member, and encourage you to check out the many perks of your membership here: https://www.bestbuy.com/memberships. Thanks!
Discount did not outweigh purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I geel like I was mislead into this purchase by the staff. They stated it would save me money buy my new computer. I actually spent more then I would have without buying it. Discount did not outweigh the purchase.
No, I would not recommend this to a friendLies to get users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was misled by the sales associate when I signed up for this app. I was told (by Kai) that I would be able to use the app to do price matching on the item I purchased for two months after I purchased it. A late and lie to get me to sign up for this app.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SandiaR! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. Please note that the membership does extend your return, exchange, and price match period to 60 days. If you require support with a price match request, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
Pointless. Literally!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No longer worth it, as you need to have the Best Buy credit card to get points now. Will be canceling my membership.
No, I would not recommend this to a friendIs it worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seeing the value in this membership to make it worth it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Emily! Thank you for your review of your My Best Buy Plus membership. We understand you're keen on maximizing your membership and savings. As a Plus member, you receive excellent benefits like free 2-day shipping, exclusive deals, and extended returns! For more information on our Best Buy Membership options and their benefits, please explore our membership details at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285. Thank you!
OK, I suppose.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont see where it helps much to buy a membership. Not many savings associated with the purchase of a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Michael! In addition select savings, and member only deals, Hey, Richard! Your My Best Buy Plus™ membership provides you with lots of benefits. These include exclusive member events, and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Could be way better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoyed that the promotions that roped me in to signing up are no longer valid without any warning. Also having access to drops would be good if the site didn't crash and stock updates were accurate.
No, I would not recommend this to a friendPaying to get customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without this membership you can’t get customer service. It’s frustrating that you have to pay for good customer service. Taking care of customers use to be free. Having this membership has shown me that I do not want to ever do business with best buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jacob! I can fully understand the desire for friendly and professional customer care as a basic requirement when shopping with Best Buy. The benefits available to you with your My Best Buy Plus™ membership include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Worth it only if you need alot fo stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't shop B.B. much, maybe once a year or less, so this membership wasn't something I wanted. BUT! When I bought a phone, it was going to be $500 without the membership, or 450 + a $50 membership= $500. :/ So a free membership, that, as I knew, I';; 'probably' never use because I already bought what I needed for the year. No value at all for me. But B.B. E-bombed my box for review, so there!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Misrepresenting return policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to return it and was not given full refund. The store in Paramus, NJ sold me this membership in July as part of purchasing laptop and told me that I can return for a full amount anytime up to a year. I went to return after 2.5 months and got prorated amount back. Manager did not honor what I was promised. NEVER AGAIN!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi UserDG1,
Thank you for sharing your experience with us through your review. We appreciate you being a My Best Buy Plus member. I understand the frustration regarding the refund process, and while I can’t speak to the specific information given at the time of purchase, I want to clarify that when returning the membership, a prorated amount is typically issued if benefits have been used.
I would be more than happy to look into this return for you today. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review. Our support team would love the opportunity to learn more and assist you.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon!