Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Forced into a membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a laptop that was on sale. It was in my possession just over a month and it stop working so I returned it to the store. After speaking to a knowledgeable associate I realized that laptop was not good for my use. I was not allowed to return the item and was basically forced into purchasing a membership less what I spent on the laptop. Looks like I wasted money on a me that I will not be using because I'm not shopping at Best Buy anymore. By the way I wasn't informed about having to get a membership because I would not have made the purchase had I known that.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much value after initial purchase. Don’t like automatic renewals
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Not really seeing the benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It applied to two items ( microwaves) of several purchased, and basically was a wash as the savings were about equal to the amount paid. It did not apply to Fridge, Starlink system, TVs, etc..
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Benefits for purchases are dependent on the items and promotions that may be available at the time of purchase. If you need support you can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). You can also see all of the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
What’s the point?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the need for this. Just offer better prices.
No, I would not recommend this to a friendHigh demand items should be available first for pr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to lie, I got the membership and i tough the hig demand item will be available first for pro membership but it’s not this is one of the important thing for us as customers buying this kind of membership
No, I would not recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thank you for sharing your feedback with us. While not all high demand items will be made available exclusively to My Best Buy Members first, there are many times that we do have specific items available to our members, along with special promotions. Please be sure to check out www.bestbuy.com/memberships for more information.
Membership is another minor money grab.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is hit-or-miss and local managers have no authority to be flexible. Can't reach our local Best Buy by telephone and the website is one sales pitch after another without any chance to raise a question or concern.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007 or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this membership for 6 months now and there hasn't been much savings. I saved money the day I bought the membership and haven't had any other savings since.
No, I would not recommend this to a friendPretty much useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all of the items that go on sale are uninteresting. I got it for free with my laptop but other than that, it has had no use and I’ll probably cancel it before it renews
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. Thank you for sharing your concern about the membership benefits and sales. You can check for more possible benefits that may interest you online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t see the point of this. I was pressured to buy it by the staff.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Ruva. We always want our customers to have a pressure-free shopping experience with us. If you would like additional help, or have questions, please reach out to us on social media. We ask that you also mention that your message is in response to your My Best Buy review. We look forward to hearing from you. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy.
not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bestbuy plus doesnt help me on discounts for any items i want to buy, only got it because promotion lowered my bill 10 dollars, so far i see no value what so ever in it
No, I would not recommend this to a friendMembership perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really have not seen a need for the membership. Have a hard time using it and the daily messages are becoming a nuisance
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, JamesH! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly. For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
MERGE MY ACCOUNT INFORMATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have called in more than four times to add my plus account to my profile. It is still not there. I can only see it by clicking this link in the Best Buy email.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Making sure your membership is associated with the correct account is definitely an important part of the process. Please reach out to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Have not really used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not really use it much, will not purchase it again.
No, I would not recommend this to a friendWasn't for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line, I saw no great advantage. Did not renew. Only initially did it to receive a discount on a laptop.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Duped into buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pressured into buying this. I knew I wouldn’t purchase anything more from Best Buy but the sales guy who was great until this at the end of the sale. A second sales guy swooped in and added pressure. I felt duped as soon as I got home.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't want. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that took my phone call was not very helpful
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Josue! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your recent customer service experience wasn't t as positive as we would hope for. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Another promotion trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has done nothing for me. When putting the model # into your website it appears on sale. When asked, not the white one. Model # is useless. Thats the reason i bought it to insure a sale price. Just another trick.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Cancelled membership due to updating address
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I can't order items with my regular address, when I buy regular price items it's not an issue. But when I buy discounted items with the membership it says use or update shipping address. Which doesnt occur on regular priceed items. So I ended after multiple attempts of updating my address. Never really got any of the deals which was membership base just got the discounts in-store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Benallie, ! We never want our customers to have this kind of experience. It's important you are able to receive the support you need, and we encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Order cancelled -- no one could explain why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a $7000 purchase of appliances and televisions. I then received an email that my order had been canceled. When I called and went into the store to track down what had happened I was given the run around and no one was accountable or had an explanation.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jeff! Thanks for taking time to leave a review of your My Best Buy Plus™ membership. Although, we are sad to hear that your order was cancelled. We would be happy to look into this concern and assist. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rip Off!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Best Buy account several years ago and recently joined My Best Buy Plus. My information had changed and I provided my new information. My account does not work! I can’t even sign in. I contacted Best Buy 2x and they told me my accounts needed to be merged. After two attempts I still can’t get in.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, MarkB! We thank you for reaching out to us here regarding your My Best Buy Plus™ membership. I am sorry to hear that you are having trouble accessing your account. We would be happy to assist you with getting these merged. Please reach out to us via social media. Our team is available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!