Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Worth it for some, not for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for some, not for me. Just don't see enough to value to renew. Not enough member deals on stuff I actually buy.
No, I would not recommend this to a friendKinda pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t see the benefits of this membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Complete waste of money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know I was signed up for My Best Buy Plus membership until I received an email asking for this review. I bought a new computer and employee automatically enrolled me for it without asking me! I NEVER WANTED IT! This is a complete waste of money!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice idea, but it didn't benefit me at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, KSGMA. We want you to find value in your purchase and to be aware of the benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require any assistance, or have questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Not a value for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this membership because the Salesman said the Laptop we were purchasing goes on sale every month. We wanted to save money but needed it that day. Every time it went "on sale", it was under a different SKU so we never got the difference back. Waste of money!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Robert. One benefit of our My Best Buy Plus™ membership is the extedended 60 day return window, which per our Price Match Guarantee would extend the length of time you have to get one price match per item to that return policy period. You can read more here: https://www.bestbuy.com/memberships and here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002.
Very disappointed with BestBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised that with this membership I was going to be able to price match BestBuy AND Amazon for 60 days EVEN during Prime days. Frustrating to know that the Bestbuy sales representative lied to me. I had to return everything back.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Salatiel! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I'm disappointed to hear that you were misinformed about our Price Match Guarantee. Please note that there are some other great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you would like to formally document this, or have any questions for us, you are welcome to reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I wouldn’t say I haven’t had a reason to use the membership, but I’ll most likely keep paying for it for now.
No, I would not recommend this to a friendPaying for a renewal membership I didn't want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the sales person to remove the auto renew when I first purchased this. He confirmed that he did. He did not and I ended up paying for this membership and I know I will never use it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Autorenewal is not able to be removed from the My Best Buy Plus membership. You can certainly have the membership cancelled and refunded. The refund would be prorated depending on the time that the plan was available after renewal. If you would like support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Sneaky invoice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was added to my invoice with no request or discussion. I do not know of its value, but sticking it in a big invoice with no discussion is sneaky and unprofessional. What a sneaky way to do business.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for sharing your experience. We understand your concern regarding the My Best Buy Plus™ membership added to your recent in-store purchase. We want to assure you that our process requires customer acknowledgment and input during signup, including a signature on the pin pad and the provision of a phone number. You can cancel your My Best Buy Plus™ membership at any time. For further support, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you!
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a waste of money. I bought three major appliances from Best Buy. I requested multiple times for user documents from Best Buy for my appliances by calling Best Buy. I was falsely told user documents were included in the box. I did not get them.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave your review. Normally product information is provided in the original box, but they can be missing. We are sad to hear that you were unable to receive these. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
End of a long relationship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to buy the membership so they would let me exchange a hot air fryer for a better model. I was over the 90 day limit. Product was still in box. Cost me $50 above the cost of the upgraded item. That was likely my last purchase there ever. Too many options to put up with that type of business.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, JeffB. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership, which includes an extended 60-day return window on most products. Here is a link with more details on our membership perks: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth it. Haven't saved a single dollar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this membership hasn't saved me a single dollar. In the past I have always been either a Plus or Elite member, for free. Now I have to pay a membership fee, and I haven't saved anything? Doesn't seem to be a good choice on neither BBY nor my part. It feels like BBY has abandoned their longtime customers, I've been a member over 17 years. And the deals they have on the app for the Plus members are a joke. There's nothing enticing that makes me want to buy any of it.
No, I would not recommend this to a friendDon’t even know what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what it is. I don’t know how to use it. I don’t know what it gives me. They talk me into it when I was making a major purchase and I have no idea what it’s for. Told me I’d save money on that purchase.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, LoriC! Your My Best Buy plus membership provides many values that you can check online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 Please note that you can always reach out for questions or concerns on any of our Social Media Profiles if you need further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) .
A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not even sure what this really does as a membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Angie! We're so glad you took the time to review your My Best Buy Plus membership. We completely understand wanting to ensure you're getting the absolute best value and maximizing your savings! Your My Best Buy Plus™ membership is packed with fantastic advantages like free 2-day shipping, exclusive member deals, extended returns, and plenty more to discover. For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or give us a call at (888) BEST-BUY or (888) 237-8289. Thanks!
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven used it. I wasn't told I was being signed up for a $49.99 membership when I made my purchase and didn't realize it until a day later and I looked at the receipt. The sales guy did say he had signed me up for a program to help save monet but never described it or the cost. He didn't ask me if I wanted it, just briefly that he had signed me up. I won't renew it you can be sure.
No, I would not recommend this to a friendWill Not Renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Don't use it enough to pay for itself - Save your cash and costs no gas. Simply spend a few minutes shopping on-line before making any purchase.
No, I would not recommend this to a friendBest buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt really notice a benefit to having this. I got it because it was $50 and saved me $50 on the item I was buying. so it was kind of free so I guess worth the price haha
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus offers many benefits and you can find out more about the benefits at www.bestbuy.com/plus or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like at all su posible you sabe money but you have to pay for the membership and the tell you you can get your money back if you cancel the auto pay not true.
No, I would not recommend this to a friendNever again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big waste of money! I would never recommend Bestbuy to a single person!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mark! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
I do not need this membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this membership and do not wish to continue. The sales person kept pushing it when I bought two televisions. Please discontinue as I cannot afford and do not need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.