Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
I wish this membership thing was a good deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they would have something on sale that I wanted. They just never do! I got this b/c of the pending xbox deal during Christmas, but Target had them beat.
No, I would not recommend this to a friendDon't see the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the value. I feel like I wasted my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to see the value in your membership and be completely satisfied with your purchase. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, kindly contact us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Bad, mis-represented product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A total waste and mis-representative products that provided no value to us, at all. We purchased about $4500 worth of products and services and none 'qualified for any discount'. This whole experience left a bitter taste in our mouthso to speak, and will be a major reason for us to avoid future purchases. In addition, the cancellation process was cumbersome and enjoying. BAD SERVICE!
I would recommend this to a friendI would not recommend Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not satisfied with this membership. I misinterpreted the amount of "credits" I would receive when purchasing from Best Buy. I like Best Buy VERY much but it is very difficult to use the Best Buy Plus membership.i don't think it's worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Susie! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We understand it's very important to get the most out of your benefits. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Too much money for nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Have not seen any rewards yet. Was told I would see something for Black Friday……nothing. Will not renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for being a My Best Buy member. Your membership comes with many perks, like free 2-day shipping, member-only savings events, and 60 days to make returns or exchanges on most items. Please check out www.bestbuy.com/memberships to review what's included with your membership. If you have any questions, please reach out to use through Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Not as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We live too far from the store so additional charges for Geek squad. Also price match is a major hassle, even though the match was promised to me in online verification process, no credit was given. Now I have to dispute the charge in order to get the price match. Big promises but terrible customer service,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Tim! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Very sneaky business practices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a surprise to find a $50+ charge on our cc. Somehow we magically signed up for something even though we haven’t been in a Best Buy store or ordered anything online in several months. We will avoid doing business again with Best Buy as much as possible
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Patick. I can fully understand wanting to be aware on any upcoming charges. Our memberships renew on an annual basis, which is agreed to at the time of purchase both online and in store. You can read more about your My Best Buy Plus™ membership here: https://www.bestbuy.com/memberships.
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many generic emails and no notice of my product going on sale like I understood would happen. I do expect the free delivery will be worth it if/when we purchase.
No, I would not recommend this to a friendWat am i really paying for?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What am i really paying for? If you get cash back, you have to use it by a certain time or it expires. Its not like the average person is buying electronics every week. Its not worth it to me.
No, I would not recommend this to a friendBest Buy has put their best deals behind a paywall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw little to no benefit to this membership. All it really is is Best Buy hiding sales prices behind a paywall. Amazon charges for Prime because they offer a tonp their membership. You can't expect people to pay for a membership when all you've done is restrict what they used to get for free. Total ripoff and will NOT be renewing. If I can't get the best prices at Best Buy without paying for access to them, I'll just shop elsewhere
No, I would not recommend this to a friendI want my money back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like my money back. I was told by the agent that I could track the pricing on the laptop I bought in case I could be eligible for money back if it dropped lower, but the app does not have an option for that. I am not a frequent buyer so this is useless to me. The agent said I could quit and get a refund on the membership of any unused portion of the year, how can I do that?
No, I would not recommend this to a friendWant to ebd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to cancel ….. they make it so difficult
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Lisa! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your My Best Buy Plus membership hasn't met your expectations. We'd be happy to help you understand the specific benefits of your membership and address any concerns including cancellation. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Didn't help with DROPS on app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't give a better leg up on DROPS. SCALPER stink
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi David! Thanks for your feedback on your My Best Buy Plus membership! While your membership does not guarantee item availability, there are a number of great perks including free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To learn more or if you need any assistance with your membership, please don't hesitate to call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Got scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy a few days before Black Friday, the rep told me I could buy the TV and come get the door buster price and not have to deal with the madness. It turns out that they did not honor that deal and told me I had to come in on Black Friday to get the deal. What a sham. Told me I could save 20 bucks even though it cost 50 for the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Deceitful and fraudulent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will never shop at Best Buy ever again. Your organization is staffed by rude, incompetent, dishonest people who don’t care about the customers. We have spent countless hours calling your customer service department to resolve our problem. Several times we were hung up on, on three occasions a manager lied to us. You are committing fraudulent acts and refuse to address the problem and have refused to give me an honest answer.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this membership to cancel and it auto-renewed. :( We didn't use it enough for it to be worth the benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Having this auto-renewed after cancellation can be concerning. We would like the chance to look into this for you and see what may have occurred and how we can fix this going forward. If you have a chance, please reach out to us on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) for assistance.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see any benefit whatsoever. I don't even know why I have it .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Merc! Hi! There are times when a My Best Buy Plus or Total membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Just so that you are aware, Member Only Deals can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. Members also receive a 60-day return period and free 2-day shipping for most products. You can visit https://www.bestbuy.com/memberships for more information. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for specifics to your membership. When reaching out, be sure to mention that it's regarding your "My Best Buy Review".
Membership to some exclusive club that noone wants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership does nothing for me. Apart from some discounts that are generally a pain to access, the experience of shopping and taking advantage of benefits is just a pain. Rewards are basically non-existent (and expire, like what?) Best buy has gone from being one of my most respected brands to being on the level of the least. I actively recommend people I know shop elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
NO CUSTOMER SERVICE AND DENTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say i got manipulated by the saledman and the delivery guys out of 50 bucks and my washer and dryer both have dents as they didnt know what they werre doing so credit me my 50 and 50 for the dents and i will rate this to a 5
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JosephB! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Great if you like to give Best Buy free money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get little value from this membership. The bonu5 bucks at6hard to use online and not worth wasting your time on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.