Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Want to ebd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to cancel ….. they make it so difficult
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Lisa! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear your My Best Buy Plus membership hasn't met your expectations. We'd be happy to help you understand the specific benefits of your membership and address any concerns including cancellation. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks!
Didn't help with DROPS on app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't give a better leg up on DROPS. SCALPER stink
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi David! Thanks for your feedback on your My Best Buy Plus membership! While your membership does not guarantee item availability, there are a number of great perks including free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To learn more or if you need any assistance with your membership, please don't hesitate to call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you!
Got scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy a few days before Black Friday, the rep told me I could buy the TV and come get the door buster price and not have to deal with the madness. It turns out that they did not honor that deal and told me I had to come in on Black Friday to get the deal. What a sham. Told me I could save 20 bucks even though it cost 50 for the membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Deceitful and fraudulent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will never shop at Best Buy ever again. Your organization is staffed by rude, incompetent, dishonest people who don’t care about the customers. We have spent countless hours calling your customer service department to resolve our problem. Several times we were hung up on, on three occasions a manager lied to us. You are committing fraudulent acts and refuse to address the problem and have refused to give me an honest answer.
No, I would not recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this membership to cancel and it auto-renewed. :( We didn't use it enough for it to be worth the benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Having this auto-renewed after cancellation can be concerning. We would like the chance to look into this for you and see what may have occurred and how we can fix this going forward. If you have a chance, please reach out to us on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) for assistance.
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see any benefit whatsoever. I don't even know why I have it .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Merc! Hi! There are times when a My Best Buy Plus or Total membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Just so that you are aware, Member Only Deals can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. Members also receive a 60-day return period and free 2-day shipping for most products. You can visit https://www.bestbuy.com/memberships for more information. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for specifics to your membership. When reaching out, be sure to mention that it's regarding your "My Best Buy Review".
Membership to some exclusive club that noone wants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership does nothing for me. Apart from some discounts that are generally a pain to access, the experience of shopping and taking advantage of benefits is just a pain. Rewards are basically non-existent (and expire, like what?) Best buy has gone from being one of my most respected brands to being on the level of the least. I actively recommend people I know shop elsewhere.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. Please know the extended 60-day return policy applies to most products and not all, and further details on exclusions can be found on our Return and Exchange page. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
NO CUSTOMER SERVICE AND DENTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say i got manipulated by the saledman and the delivery guys out of 50 bucks and my washer and dryer both have dents as they didnt know what they werre doing so credit me my 50 and 50 for the dents and i will rate this to a 5
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JosephB! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
Great if you like to give Best Buy free money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get little value from this membership. The bonu5 bucks at6hard to use online and not worth wasting your time on.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
It’s okay-need more deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have not been able to find anything else to purchase with the membership discounts
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, AlonG6! Thanks for being a My Best Buy Plus™ member. Though Member Only Deals can be found https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400, you can also visit https://www.bestbuy.com/memberships for more information. Our team would be happy to discuss the specifics of your membership. You may contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams look forward to hearing from you.
SUCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My radio installation was a nightmare. The Best Buy Representative misled me causing me to have to sell the computer I purchased and buy a new one somewhere else. I can't call the BestBuy store to ask for assistance I get routed to Myanmar or Kuala Lumpur and MyBestBuy plus through al this is useless
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for posting about your experience, although we hate to hear what happened with your radio installation. I know it's important to have what you need to complete this, so I understand your disappointment with this situation and support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss this, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this membership for an item that went on sale for everyone (including non-members) the next day. The discounted items for members never seems to change and the member discounts are minimal. This membership is useless to me and I regret buying it. I asked for a refund but was rejected. I feel like I was scammed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there! In addition to the member pricing, as a My Best Buy Plus™ member you also receive an extended return/exchange window on most products, faster shipping options, and access to exclusive sales events! While we do run sales for all customers throughout the year, many of the member savings are higher and offered more frequently to save our members money. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Plus™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Autorenewal is mandated, not an option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to get a discount on a major purchase. Not given to option to just make an outright purchase, it automaticly renews regardless if I want it to or not. Unable to log in as both me and husband have used the same account for years, so when I purchased it on my phone number it gives me errors, because he has used his phone number with the same email. Have an alarm set to call and cancel prior to renewal date. Auto-renewals should be outlawed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi. I can understand that the auto-renewals can be difficult. We are glad to help with any concerns if you would like. You can contact us as well on X @BestBuy or Facebook Best Buy chat for assistance.
Not really sure what it does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the membership even does. Not a fan of membership that renew automatically.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .PamelaB! We are disappointed to hear that you were not provided enough details regarding the benefits of the My Best Buy Plus™ Membership during your purchase. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. Please know that this information can be found https://www.bestbuy.com/memberships. You can also get support by calling (888) BEST-BUY or (888) 237-8289 for more information. Or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams are happy to answer any questions you may have. When reaching out, be sure to mention that you're responding to your "My Best Buy Review".
Yearly Membership
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson sold this stating that the items were purchased would very likely go on sale and with the membership we could obtain the sale price. Product has not gone on sale and has increased in price significantly.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .My Best Buy Plus members have extended Price Match time frames that can be taken advantage of if a lower price becomes available. If you would like support please reach out to any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Still exploring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t truly see value in this membership, not value for the price but also fair to say I’m only 2 months on it
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey, PabloR! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also connect with Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Mention that your message is in regards to your My Best Buy review so that we can provide you assistance specific to your membership.
Not a good experience-My order was over $4,700.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scheduled for installation and 2 hours later my appointment was canceled. Even talked to the installers while making the purchase. The sales person wrote up the wrong TV on my order. Could not explain the member benefits. I ended up canceling the order.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Tom! Thanks for providing your feedback. We are saddened to hear that you had to cancel your order. We would be happy to document your experience and assist any way we can. Please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
do not like the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was force to buy it the same day in order to get the 60 days return policy you cannot by pass it and with auto payment for another year. I was unhappy about it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Calagirl! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership, which does include an extended 60-day return period. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no choice in purchasing this. I do not want it and now it is up to me to cancel something i did not want before it renews. Changes my mind about purchasing from Best Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Tamara. We know how important it is to be able to manage your membership. If you need help with your membership, please reach out to us on social media. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Also mention that your message is in response to your My Best Buy review.
Member value lacking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not found value in membership. Won’t renew.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Robin! Thank you for sharing your thoughts on your My Best Buy Plus membership. We truly regret that your experience hasn't been what you were looking for. We'd love to personally assist you in discovering the membership benefits that are truly valuable to you. If you have any questions or concerns, please contact us at (888) BEST-BUY or (888) 237-8289, or check out https://www.bestbuy.com/memberships. Thank you!