Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Worthless membership for a worthless company.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless waste of $50. dealing with a company that has brought me only grief. I was recently sold an "excellent condition, like new" TV that was completely trashed and not sent a refund despite returning the item. This "membership" accomplished nothing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Alan! I can definitely understand the desire for support when it comes to your TV purchase. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I pay for my membership without any benefit. P
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received some immediate benefits upon becoming a member but nothing in the ensuing years when I had no transactions for sales or services with BB. The automatic renewal of my membership in ensuing years was an irritation with expense but no benefit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Many benefits for the My Best Buy Plus membership do show more apparent for customers that purchase items in the store. We do have many membership tiers including the My Best Buy Total that provides up to two years of protection while the membership is active with a deductible if it is needed to be used. You can certainly see more information on the other benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or reach out to any of our social media profiles for more support on questions or concerns with Best Buy at Facebook (facebook.com/BestBuy), Twitter/X (x.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
not was what was told
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told items are free deliver under 250 miles, sysem changes has not been what it was with live chat and limited stock
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, AvigdorS.
Thank you for sharing this feedback with us today in your review. This is not the feedback we want to hear from our customers. We would love to speak with you more on this free delivery issue and offer any clarity on this issue. Can you please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email. Also, mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
We hope to hear from you soon.
I have to pay restocking fees for returns
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Membership gives you a discount on some products that you already can find them cheap on other websites, also even when you have Membership you have to pay restocking fees on some products, that you could buy from other places and return them with full refund and no questions , also returns is very hard when do it online you have to wait a month for a refund versus other places, or you have to drive 1 hour or more to the store like most people have to do if you want to get your refund quickly, bad experience
No, I would not recommend this to a friendWorthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I purchased my BestBuy Plus was for the buy two get one free Nintendo switch video game deal. Since BestBuy removed this deal, this membership is 100% worthless, The remaining perks are absolutely terrible and the sales are laughable. No great sales at all. I see no redeeming factor about this membership, especially after the buy 2 get 1 Nintendo switch game bait and switch. I will not resub unless BestBuy gives perks that makes being a member worth the money.
No, I would not recommend this to a friendBest Buy plus does not honor their promotions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased around $1000+ of computer equipment because Best Buy was running a promotion in October: spend $500 get $50 for their plus members. I received an email saying I would be rewarded $50 on 11/28 and I must use the funds by 12/12/23. I’ve talked to support multiple times and they’re still unable to give me an answer. I would not recommend anyone to join their plus membership program as they do not reward their customers as promised. If you want to save money, I’d look on Amazon or Newegg for computer deals.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Stephen! We appreciate you posting about your experience, although we hate to hear you didn't receive the $50 promotion as expected. We want to make sure you receive the best support possible, and we encourage you to contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our social media support team would love to have a look at your account and assist online.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership does not price guarantee everything. The product I bought I found cheaper on Amazon. Only to find Best Buy match Amazon’s price two days later.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Seems like this did Price Match what you purchased, although retailers do tend to have similar or the same prices for most items. If you need support please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am never show membership specials I see no benifit to paying for a membership that offers me nothing
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Mitch125! Thanks for leaving a review for us here. We would be happy to discus all the benefits of the My Best Buy Plus™ membership with you! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, Early access Black Friday deals on Nov. 28, 2024, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically told the sales associate I didn’t want this membership and he still charge $50 without my consent. I made a really big purchase and didn’t realize he had added the membership to the total. You dont even get good deals. Its a scam
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Renewed without my consent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not ask for this membership to be renewed. I was told in a previous menu it wouldn’t be, but it was I guess. Now I have to make sure it doesn’t happen again. Not very happy, as I don’t go to Best Buy enough to use a membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, HilaryC! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be able to find value in your purchase. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth the value seeing as competitors match prices without a special membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Not renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me it's a waste of money if you don't use it alot
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Sledhore! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I can certainly understand wanting to maximize your membership. There are some great benefits that are included, like free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Don’t buy this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant use my membership because you dont ship to my adress I placed some orders and you cancelled all of them
No, I would not recommend this to a friendI like the price savings but y'all need to figure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I agree that the Best buy membership is a value, but what I don't agree with is the simple fact that I purchased a product and wanted to return it 15 days later and it's no longer returnable. I thought that is what Best buy Plus did. Was extend your return time or am I wrong about that? I would love that to be clarified. Too bad you can't add a photo to this review, but if you'll look at my review under the ASUS router, you can see the screenshot of it being non-returnable after the purchase date
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello. Thanks for your review. My Best Buy Plus does extend the return period for most purchases. As outlined in our Return and Exchange Promise some items are final sale and are not refundable at all. You may view the full policy with special consideration and exceptions here, https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you have concerns and need assistance, you can reach out to our chat team here, https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform.
Best Buy Did Not listen to my Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For months I tried to explain that I did not have a Best Buy credit card and I purchased everything on my Regions card. I kept getting emails as to what my balance was on my Best Buy credit card. I told them I didn’t own a Best Buy card. They told me that it would be taken care of. The following weeks I started to get emails about my card balance again. Hopefully I got it straightened out this time. I currently have lung cancer and a stroke.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Tim! I know it can be a big inconvenience to receive emails and notifications that you don't want or need. We'd like to further assist with this balance notification you've been receiving. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist!
Best Buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned everything that I purchased and will never shop at Best Buy again because your company promised me a $50 gift certificate with the membership and after calling 5 times and still not getting a resolution I gave up and returned several thousand dollars worth of merchandise. Never again Best Buy, worst customer service I have experienced in a long time.
No, I would not recommend this to a friendBest Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has many perks and promises, yet the first interaction I had with this product was terrible. Shipping and pick up time not honored.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you choosing to be a My Best Buy Plus Member! Your feedback on your experience is greatly appreciated as we strive to improve future experiences. Please be sure to check out www.bestbuy.com/memberships often to see the newest offers for members. Should you require assistance, please feel free to visit us on social media or give us a call at 1-888-BEST-BUY, which is 1-888-237-8289/
Glorified cash grab.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, this membership is useless and a sad way to grab more money from people who shop here. I enjoyed the points system fir my return policies and money vouchers. I am skilled enough to work on my own hardware if something is wrong and have zero need for geek squad. They are an over priced cash grab taking advantage of people who are not as technology literate. The reason i got this membership was to save the 20 bucks on a headset i purchased and will most surely not be renewing. Seems to be the trend now-a-days with companies though.
No, I would not recommend this to a friendTerrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never wanted a membership. The employee said the phone I was purchasing had a $50. activation fee. When I see the email receipt I see that the activation was $0. but he charged me $49.99 for a membership he never mentioned and I never wanted. An absolutely terrible thing to do. Makes me never want to shop at Best Buy again. That employee and/or management should be fired.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi George,
Thank you for sharing your experience with us. We want all our customers to feel fully informed and valued, and it’s concerning to hear about this misunderstanding around the membership. Your feedback is important to us, and I’d be more than happy to look into this and ensure it’s shared with the store leadership team.
Please connect with us via private message on one of our social media platforms so we can assist directly. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://twitter.com/BestBuySupport, or Instagram at http://instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and mention that it’s regarding your My Best Buy review.
Thank you again for bringing this to our attention. We look forward to resolving this for you.
Best regards,
A big gimmick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money just wait for the Best Buy to get more money out of you
No, I would not recommend this to a friend