Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
You just killed the value by closing my store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since you decided to make your shareholders more immportant to your customers by closing the primary store I use, I will be canceling this membership because it is not more useless. You don’t get to charge me up front for discounts and thrn make me work harder to get to your stores. I don’t buy your stuff online. I buy in store because when I need it I need it now. So tell your shareholders to take a hike like I now have to.
No, I would not recommend this to a friendNEVER AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of time and money. When I needed help on a damaged fridge that was delivered, this service was no help. There is no central line to call. I was consistently re routed to a help line in the philipenes where the person just apologized to me many times and did absolutely nothing. I had no recourse and I am VERY upset and disappointed.
No, I would not recommend this to a friendToo Complicated to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly purchased the plan for the NFL Sunday Ticket discounted price. I was unable to go through your site to renew and was charged the regular price. Wasted my non-refundable money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! I can absolutely understand the desire for your membership use to be a seamless process. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called Best Buyto cancel before the reoccurring charge was made and the customer service said he would take care of it. The next month it showed up on my credit card and now I have to dispute it with the credit card company.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We are sad to hear that you are unhappy with your My Best Buy Plus™ membership. We would be happy to assist you with cancelling your service. You can reach us by calling (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. If you need further assistance, contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
In order to get the money back for the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to make it worth it you have to already have a bunch of money otherwise it's just not worth it to the majority of people I mean you have to spend thousands to just recuperate the amount of money it cost for the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, DaltonB! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Don’t do it!! Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. I paid for it and every time I want to use it to save money it makes me have to purchase it again!! After spending an enormous amount of time trying to have customer service update the status, they keep saying it shows on their end. Had me delete the app, add it again, log out then in then………still doesn’t show me as a member on the app or online.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Bobby! It's concerning to hear you weren't able to get support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about your experience and see how we can assist!
What happened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years you have raised the price and lowered your service not happy with the overall quality
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Tootie2,
Thank you for sharing your feedback with us. I understand your frustration regarding the changes in pricing and service quality over the years, and I appreciate you bringing this to our attention. We are always looking to improve and your insights are invaluable. Please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is in regards to your My Best Buy review. Our support team is eager to learn more and assist you.
You can reach us on Facebook at http://facebook.com/BestBuy, on Twitter/X at http://Twitter.com/BestBuySupport, or on Instagram at http://instagram.com/Bestbuy. We look forward to hearing from you soon.
Best regards,
Basically had to buy it with my appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gimmick they basically force you into in order to get the pricing and delivery for the appliances. It auto renews @ 1 year so just remember to cancel it once the appliances are delivered..... It also doesn't give points or rewards for cash purchases, only on the credit.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, ChristopherD! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase and understand the savings associated with the membership, especially as related to bundled discounts. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a Zero, because the cashier lied to me saying it was free to become a plus member. Also because as a plus member I really don't see much difference. It is not worth $50 that the cashier said wasn't paying. Not worth it at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jason! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Jackie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the changes to this plan. Just as well if I stayed with cheaper program. Not enough incentives to pay the difference
No, I would not recommend this to a friendScrewed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordering something and having it delivered and installed is like trying to poke cooked spaghetti up a wild cats a—!!! not only amI not going to renew my membership but I will never order anything or buy anything from Best Bullsht ever again!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Haven’t noticed any real benefit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 49.99 for this benefit and received a discount on initial purchase. Really have not had or been given any special reason to keep at this time.
No, I would not recommend this to a friendOnly worth it if you can break even immediately
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly just bought for the B2G1 Switch game deal. Nothing else has been worth the membership at all.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought membership would make help available to me after a big purchase. I must have misunderstood. No help despite promises
No, I would not recommend this to a friendMembership is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is ok, we probably won't renew it. I actually got talked into it, and they reduced the price of an appliance I bought.
I would recommend this to a friendUnsatisfied experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled my membership because I don't have the money. I have called you, the geek squad, and citi bank. Nobody seems to know how to cancel my membership. I keep getting statements that charge me late charges. I don't like the membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Russel! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Worst store and people I have ever worked with!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting over a month for my merchandise and every week I keep getting lied to about why it’s not being delivered
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Jamie! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth the money at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt pressured by the salesman to get this and haven't utilized it once since I purchased it. I don't get emails or anything indicating that I get better pricing or perks. This was a scam in my opinion. I will be canceling soon
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
If you don’t want a lot of tech, take a pass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand what the benefit is other than the opportunity to save a little money on stuff I don’t need.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Benefits Too Random
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not yet seeing that much benefit in terms of how I use the service. The prior free option based on yrly spend was preferred.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, John. Thank you for providing your feedback. I would encourage you to visit https://www.bestbuy.com/memberships to review what all our memberships have to offer. Our memberships offer many benefits and perks that you can take advantage of!