Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
unaware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did i get any discounts ? ????????????????????????
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Welcome! We're sad to hear that your My Best Buy Plus™ membership hasn’t delivered the value you were expecting. We understand how important it is to feel confident that your investment is worthwhile. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
It's ok if you shop at bestbuy often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it enough and some of the savings don't really seem worth it when you can sometimes find it items even cheaper somewhere else.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a total waste of money. They have totally changed their reward program and now you will only earn points if you make purchases and pay with a Best Buy credit card. Whoever thought that charging $50 a year for this crap was a good idea should be fired. I cancelled my membership so they don’t auto renew me for another year. $50 and I have saved a total of $5 so far this year. What a joke. I would have given zero stars but you have to give at least one.
No, I would not recommend this to a friendWaste of money if you want priority ordering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could secure a place in the pre-order queue for the Nintendo Switch 2. The line didn't start until about 15 minutes after it was supposed to and then got booted out of line after waiting in it for 30 minutes. What a waste of money and time.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Patrick. While your My Best Buy Plus™ comes with great benefits, priority purchase of the Switch 2 was not offered. Some of the benefits do lnclude free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Not renewing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the $50 rewards for signing up would be good for a year. Then it was only 30 days. I returned item I used the reward to purchase and was told I would get that $50 back. I did not Also told I was going to get $200 from Samsung. Again not true. Your sales people need to tell true facts when making sales
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, TheresaM! We appreciate your review, although it's concerning to hear you had a poor experience recently with a purchase. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Refund please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told if I bought this from the cashier that I could return things past expiration. I returned a brand new ear speakers that I bought that were 1 1/2 late and I was refused the return. So I want my money back from this membership,
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there! Extended return windows are one of the perks you receive with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Why did I buy this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The $50 for this is not worth it. Not even close. I should have read the fine print and not depended on the associate to tell me how it works. I was told I’d get a $50 gift certificate… no one mentioned the caveats. My bad.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership, Bill. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not really utilized the membership and most likely will not renew. I do not shop at Best But a lot and do not find the fee beneficial for me.
No, I would not recommend this to a friendSave your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this membership has been a waste of money. When I’ve come in for help, I’ve been told “We don’t do that.” or “We don’t have that capability.” I have had to use another local service which incidentally was infinitely less expensive.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, TLC53! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear. We want you to be confident in your purchase, and to be aware of the benefits of your membership. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Not worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the membership is bit pricy and to be honest, the deals aren't that great, so you don't get much for the money. On top of that, the times I've ordered items, they didn't arrive in 2 days as promised. So basically, the biggest benefit is an extended 60-day return window, which is OK, but it's only valuable because their normal policy is only 14 days, which is a bit ridiculous IMO. I'd say PASS on this one.
No, I would not recommend this to a friendNot worth the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is little to zero value. The drops are availabile to the general public instead of ONLY Plus memebers like myself and therefore cannot get any Pokemon product when released. Too bad my membership already renewed otherwise I'd cancel.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. While the exclusive sales events for being a My Best Buy Plus™ member can be great, not all items are offered. ! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
They added it to my purchase , but.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....I didn't notice right away ,that the kid added it to my purchase. I didn't want it , but decided it was too much trouble to complain and get a refund . I never used it....total waste of money for me .I'll be watching next time. Beware.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Michael! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don't see many benefits, deals, coupons.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seeing any benefit, not unlike other memberships like Harbor Freight. Sales and coupons are for specific items that I'm not in the market for. They should have a coupon that is good for any product so I can choose MY own SALE.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Don’t buy this useless membership. Save the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find no value in this membership at all. The discounts are hardly any, and products are hard to find in the stores and they have false advertisements and won’t ever honor price guarantee due to their error of false advertising in the store (at the HIP store in particular). customer service at their stores has been a nightmare lately as well.
No, I would not recommend this to a friendPass on the Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was told my best buy plus would guarantee any price drop in appliances for 60 days and special members pricing. salesperson at store was terrific. when price dropped ob GE Cafe refrigerator one month later, customer service said yes they would credit my account $240 plus tax. they never did.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Karen! We appreciate you sharing your experience and are saddened to hear that have not received your refund. Our team would be happy to look into this further. You can connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Waiting to exhale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There hasnt been much use for the membership since purchased. Hopefully that'll change soon and there will ve something in stock i want to purchase.
No, I would not recommend this to a friendThe “back office” did not fix what they promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite multiple calls to assure that my membership is in place it still has not allowed me to get the discounts on orders. I changed my email address and was assured there would be a “merge” by the “back office” so it would recognize the new email, but when preparing placement of an order I was offered another membership, meaning BB did not recognize my current membership. Promises to fix this were broken 2x.
No, I would not recommend this to a friendBait and Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great service until they removed the buy 2 get 1 free on switch games without warning. They made it seem like it would be a permanent part of the membership.
No, I would not recommend this to a friendWhere is the help?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems and Best Buy is not helpful in trying to help me resolve it. 365 purchase...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review. We're concerned to hear that you haven't been able to get assistance with this. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Pretty much had it with Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied I know I'm wasting my time here but I feel I was done wrong because when I went to buy some items with a partial payment of the 2 $100 and another $50 credit I believed I still had was gone. I believed I still had 2 days to use it according what I saw on my account. I spent a lot of money around Christmas time bought 2 computers a very large monitor and several other items and no longer shop Best Buy until I check other places beforehand.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Bobby! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!