Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
They added it to my purchase , but.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....I didn't notice right away ,that the kid added it to my purchase. I didn't want it , but decided it was too much trouble to complain and get a refund . I never used it....total waste of money for me .I'll be watching next time. Beware.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Michael! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Don't see many benefits, deals, coupons.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seeing any benefit, not unlike other memberships like Harbor Freight. Sales and coupons are for specific items that I'm not in the market for. They should have a coupon that is good for any product so I can choose MY own SALE.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.
Don’t buy this useless membership. Save the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find no value in this membership at all. The discounts are hardly any, and products are hard to find in the stores and they have false advertisements and won’t ever honor price guarantee due to their error of false advertising in the store (at the HIP store in particular). customer service at their stores has been a nightmare lately as well.
No, I would not recommend this to a friendPass on the Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was told my best buy plus would guarantee any price drop in appliances for 60 days and special members pricing. salesperson at store was terrific. when price dropped ob GE Cafe refrigerator one month later, customer service said yes they would credit my account $240 plus tax. they never did.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Karen! We appreciate you sharing your experience and are saddened to hear that have not received your refund. Our team would be happy to look into this further. You can connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
Waiting to exhale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There hasnt been much use for the membership since purchased. Hopefully that'll change soon and there will ve something in stock i want to purchase.
No, I would not recommend this to a friendThe “back office” did not fix what they promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite multiple calls to assure that my membership is in place it still has not allowed me to get the discounts on orders. I changed my email address and was assured there would be a “merge” by the “back office” so it would recognize the new email, but when preparing placement of an order I was offered another membership, meaning BB did not recognize my current membership. Promises to fix this were broken 2x.
No, I would not recommend this to a friendBait and Switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great service until they removed the buy 2 get 1 free on switch games without warning. They made it seem like it would be a permanent part of the membership.
No, I would not recommend this to a friendWhere is the help?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having problems and Best Buy is not helpful in trying to help me resolve it. 365 purchase...
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review. We're concerned to hear that you haven't been able to get assistance with this. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Pretty much had it with Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied I know I'm wasting my time here but I feel I was done wrong because when I went to buy some items with a partial payment of the 2 $100 and another $50 credit I believed I still had was gone. I believed I still had 2 days to use it according what I saw on my account. I spent a lot of money around Christmas time bought 2 computers a very large monitor and several other items and no longer shop Best Buy until I check other places beforehand.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Bobby! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Delivery and Install Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV has not been delivered yet. I was told there is a shortage in Geek Squad reps and the last date I was to receive the TV, my delivery was cancelled and rescheduled for 9 days later. Very unhappy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Marian! Thank you for sharing your experience, although, I am saddened to hear that your TV delivery was delayed. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Never use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use it. Don't want it. What does es it cover anyway?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback, RoseF. We can understand how it can feel unclear at first, but your My Best Buy Total™ membership does come with awesome variety of benefits designed to save you time and money and access to exclusive benefits. You can explore a full breakdown of each membership here: https://www.bestbuy.com/memberships.
Membership benefits are meant to enhance your experience whether you're upgrading your tech, protecting your devices, or getting help when you need it. If you’d like help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help!
No benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No benefit to me for this. No follow up call or email about any offers or benefits.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .You can always see any benefits for your My Best Buy Plus membership online at https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport)
Wouldn’t reccomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sunday nfl ticket discount of 200$ was supposed to come with the this. Was not working. Spent over 4 hours talking to various off shore support. Can’t call store.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with promotions associated with your My Best Buy Plus membership can be difficult. Please reach out to us for support to any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Hate!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible customer service! We our purchased an Apple MacBook and got the Best Buy membership to save the $50. We then returned the Apple MacBook and wanted our money back for the membership also and your reps said no. You owe us $49.99!!!
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Tracy! Thank you for your review of your My Best Buy Plus membership. We understand that there might be reasons why the membership isn't working for you right now, and we've made sure the cancellation process is as smooth as possible. For the best assistance with this, please reach out to our dedicated customer service team at (888) BEST-BUY or (888) 237-8289. You can also connect with us via Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. We're here to help!
Didn’t ask for membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I had to get this. In the past it was my decision. Not too happy with Best Buy. I used to like it but I no longer care for the store due to its lack of quality customer service.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership is optional and there is no requirement to get it other then if you want to use the benefits it provides you would need to have the membership. You can check all the benefits available with the membership online https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or you can reach out to us on any of our Social Media Profiles for further support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Make sure to confirm benefits, BB employees lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your representatives in the Pleasant Hill location lied about benefits and now I'm considering returning the TV to purchase from a different distributor. I will be cancelling this membership and the BB credit card.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it was told if I got the membership I would be able to find and purchase items online easier
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not a real thing????? Did nothing for me but cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this membership for a promotion that I would receive money back in form of vouchers and never got them. Went into store talked to a manager. Was told he would take care of it. Still no vouchers. I ended up buying a new computer on Amazon.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JasonS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. This is far from the feedback that we strive to hear from our customers. There are some amazing benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. So that we can look into this closer, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Second guessing my decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet been able to find a deal to use my membership. I get a few adds showing specials for members only but I can typically find similar deals online and without a membership. I am not currently planning on renewing.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships.
Scammers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was tricked my an employee. Telling me I was getting this for free. Then ends up charging me for it anyway. What a scam
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Having a membership added to your order can be difficult. We would be glad to help with cancelling your membership if you would like to reach out to us on any of our social media profiles below for support.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)