Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still confused about the difference between rewards and certificates.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Delores! Thank you for reaching out to us! I understand how the two terms can be confusing, and in most cases rewards is referring the the rewards points being issued, and Certificates is referring to the actual discount certificate once the rewards have been issued. I do hope this helps, and if you do need further assistance in this contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
I'm Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see a real value in paying to have this membership. If I compare your prices vs. other retailers, the pricing is comparable at best but in many cases higher. I just purchased a new computer, TV and refrigerator, but I purchased them elsewhere because even with my Best Buy membership, you couldn't match your competitor retailers.
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not seeing a lot of value. Often times these “great prices” get beat by online competitors frequently enough I wonder why I signed up for this in the first place.
No, I would not recommend this to a friendPoor communication from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't request that the membership be renewed. I would like to have this charge removed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership does have an autorenewal built in so that your benefits are always active. If you would like further assistance with this please reach out to us on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will not shop at Best Buy again. Poor installation scheduling. I was bump twice and the third time they wanted to push my install and additional 20 days. I installed it my self and will not shop at Best Buy again.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
It is what it Is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t rarely use it much and the benefits could have been better for their cheapest membership plan they offer
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there, Pduh.
Thank you for being apart of the Best Buy membership. We appreciate you for taking the time to share this feedback with us. It's disheartening to hear that you don't use the great benefits associated with your membership. This feedback is important to us, and I will ensure it is reported and documented at the corporate level.
To document this feedback please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email. Additionally, please mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you for bringing this to our attention. We look forward hearing from you soon.
Best regards,
Total scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store clerk told me I could have this membership without having an automatic renewal charge. This is incorrect. It is a requirement of the membership to automatic renewal. In addition, if you cancel the membership, you lose the remaining year of membership. Best Buy locks you in to the renewal charge. Do not get this plus membership.
No, I would not recommend this to a friendNegative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a video camera for about $571. I did not buy a membership in Best Buy Plus. If BB signed me up for that, it was never made known to me. My experience was negative as far as "Best Buy Plus". Please discontinue.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, JoannB! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Not what it’s cracked up to be!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to purchase it, because my tv was going to marked down in 30 days to a lower price than I purchased, and I could call with my membership and get refunded the difference. Guess what, none of that is happening. I’m not sure to what advantage I’m at being a member! Can someone tell me?
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Cme4lafs! Thank you for being a My Best Buy Plus™ member! Members are able to take advantage of an extended 60-day return period for most products. We can understand wanting to be clear regarding your benefits and invite you to connect with Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) so that our support team can assist. When reaching out, please mention that this is regarding your My Best Buy review.
No worth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No worth of buying. I had buy but i never gets any benefit
No, I would not recommend this to a friendUseless for nvidia cards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire purpose of this membership was to bug Nvidia graphics cards. The membership specifically stated members would have premium access to purchase them. I have received 1 notification ever that the 5090 was for sale.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!
Membership is not worth it. Just bad tacktics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to purchase it in order to return a monitor that was never opened or taken out of the box. Right when I purchased I had to fly to Florida. When in Florida I got sick and could not return until two weeks later than i planes. Tge xlerk told me I was behind tge return date so I had to buy some sort of best by prefers plan for around $70.00 in order to get a Best Buy gift card for my return instead of cash or credit. I did not appreciate the tacktics that cost me an addition $70.00 purchase.
No, I would not recommend this to a friendRemove benefits without notifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good deal for Nintendo Switch owners but Best Buy removed the Buy 2 Get 1 free Switch game deal without any notifications. As a former Gamers Club Unlocked and My Best Buy Elite+ member, this was the last straw when it came to memberships. Sad to say, been shopping at Best Buy for 25+ years. Will only shop at Best Buy for the occasional deal, but will no longer participate in any memberships.
No, I would not recommend this to a friendQuestionable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use as of yet. Only have had for a few weeks. We will see.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, MichaelW. We thank you for taking the time to leave a review for us here. There are some wonderful benefits to your My Best Buy Plus™ membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. More details on your membership can be found here: https://www.bestbuy.com/memberships. If there are any questions we can answer for you, or provide assistance with, please reach out via social media. We are available to assist on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks!
Not useful at all so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To my knowledge, I received no benefit from this membership. The salesperson talked me into this instead of a product warranty.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there. Your My Best Buy Plus membership has many great benefits which can be found at the following link: https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180
Please reach out with any other questions or concerns to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not helpful when it counts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, not impressed. I’ve already run into a problem with my new LG refrigerator and Best Buy is not at all helpful. The only "good deal" I’m interested in, right now, is one which provides me with an adequate fresh air filter. The fresh air filter housing that came with the LG fridge is not working properly, but no one can help me with that, neither Best Buy (because I’ve had the fridge less than a year), nor LG, who don’t seem to care at all.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Lucie! We hate to hear you're experiencing issues with your new LG refrigerator. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss this, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist!
Not Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you want them to have access to your bank account, their payment system doesn't work for me. Their itemization of expenses is very poor and it's hard to tell what you are paying for. I have not been impressed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, DonM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It sounds like you may need clarification on some recent purchases. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships.
No Thanks on this Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told in store at the time of purchasing a new TV that the Price Match Guarantee would work for the upcoming holiday sales (got TV before Christmas shopping season) as the price would likely drop within our 60 day window. Was told we wouldn't need to do anything to redeem this match refund, it would process automatically. This was not accurate. Not really sure the point of this membership. Just cancelled so I don't get hit with auto renew.
No, I would not recommend this to a friendUnsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys didn't provide the servicevtat supposed to come with my subscription. You didn't match the price on a product that i bought from you, so I return that product and buy same one from somewhere else. It was 25% cheaper.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello there, Ioan! Thank you for taking the time time to share your experience. I can fully understand the desire to maximize savings with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Their membership is a scam.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A scam in every way. The two men who checked us out and told us what the benefits were to sign up for this membership and the credit card were complete lies. We got no benefits whatsoever. I do not recommend.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks!