Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
12 mo financing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received an email that said whatever was put on the Best Buy Credit card would not be charged any interest for 1 year if over $599. i did exactly that and i spoke with person and they would not honor it. They said I did not sign up for it but i did sign up for it 3 different times every time i received the email. This is really bad business.
No, I would not recommend this to a friendDont do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conned into purchase, sales person told me i would have device protection plan included, it does not, nor does it offer anything I actually want.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Confusion on the options available for the different memberships can be difficult. You can view all the benefits available online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like support please reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership brings no value whatsoever. They will constantly ship out the items too late and then blame the shipper for the mistakes so the "free 2 day shipping" isn't even worth it since it all arrives at the same time your order would without it. Only other thing is discounts on the most random things you'll likely never buy.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
No price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy would not match the price of my iPad because part of the cost was paid with Best Buy reward, Best Buy plus .
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate your review, although it's concerning to hear you had trouble getting a price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and geek squad always sends you away to apple claiming they can't fix your problem. Not worth it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! It's concerning to hear you weren't able to get support. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience further or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
I did not renew this plan -- poor value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I kept my plan for 1 year, mostly for movie purchases to get a longer return period. Glad I didn't renew because now they don't seem to offer discounts anymore, except for the way more expensive Total plan. The Plus plan no longer has any purpose because they no longer sell movies.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Frank, thanks for your review! We appreciate your feedback on your My Best Buy Plus™ membership. We're sorry to hear it's not meeting your expectations. While our membership options have changed, they're still packed with many benefits, like exclusive member prices, early sales access, and a 60-day return window. Please visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 to learn more. For further support contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this regarding your My Best Buy Plus™ review. Thank you!
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tired of every time I buy something, I have to answer a question about it! Geez. No one has time for that! I’m unsubscribing
No, I would not recommend this to a friendCouldn't care less about a Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want a Best Buy Plus membership. Sales person said "and you have a Best Buy Plus membership", not telling me that it actually costs something. I paid the bill, not thinking about it, and walked out. When I got home, I noticed the extra charge, and I'm not too lazy to go back to Best Buy and get it removed.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Jason! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
What does it do?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I cannot tell how. this. is going to benefit me
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, ratz40! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, kindly reach out to us via social media. We would love to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thank you!
Store Memberships are a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has no benefits. Only got it cause of a laptop. Tired of stores selling "memberships" lower the prices if you want loyalty from customers.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .The My Best Buy Plus membership has many defined benefits you can see online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 If you would like support you can always reach out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
How to get help?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in my Samsung TV. I cannot get the streaming that I have subscribed to. The wheel just spins and spins. I am unsure of membership benefits. Perhaps the Geek Squad could help me but don't know where to ask for help.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, SharonS! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks!
All hype. Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said if I bought an IPad Pro I could save a couple hundred bucks buying the membership. He said the price “might” come down in the next few months, so they’d refund me. It didn’t. Never used the membership once.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
BEWARE!!! Data lost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with Best Buy, Riverhead. iPhone data transfer left me with lost data and huge problems. Ended up without a functioning phone and needing to an IPhone recovery. Still working on it. Impossible to contact.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the membership with a washer and dryer from the Fairfield outlet store. 3 different delivery dates cancelled on the delivery day and then come to see they have just cancelled the whole order.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Higher store profit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I purchased insurance I see no value in allowing Best Buy to add that cost to anyone's bill
No, I would not recommend this to a friendTime will tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a week ask me in six months i plan to pay off on first bill i better get all this % off i keep seeing in my email
No, I would not recommend this to a friendNot loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy screwed over elite plus members and in 2024 will screw over physical media collectors by no longer selling them. Best buy is playing hardball on pricing.
No, I would not recommend this to a friendComplete Scam, avoid at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a scam. The employee that sold this to me originally said I could use it to take advantage of a Memorial Day sale coming for my purchase, but instead the device has just gone up in ticket price. Do not buy!
No, I would not recommend this to a friendTV Delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad delivered a new LG TV and could not pair it with Spectrum universal remote. They left us hanging. Now it is a real hassle to turn on the TV with two remotes.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Michael. Having one remote makes everything a whole lot easier. If you would like some help, please reach out to us one of the social media platforms listed. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Thank you.
hope it covers repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.h2o it's damaged in the shop now waiting for Maytag repair me to call when to get back to house.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this with us here. Your My Best Buy Plus membership does not include product protection, but if you purchased Geek Squad Protection or are within the manufacturer's warranty period, repairs would be covered. If you need help from us, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.