Customer Ratings & Reviews
- SKU:
- 6535792
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
All hype. Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said if I bought an IPad Pro I could save a couple hundred bucks buying the membership. He said the price “might” come down in the next few months, so they’d refund me. It didn’t. Never used the membership once.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review.
BEWARE!!! Data lost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience with Best Buy, Riverhead. iPhone data transfer left me with lost data and huge problems. Ended up without a functioning phone and needing to an IPhone recovery. Still working on it. Impossible to contact.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the membership with a washer and dryer from the Fairfield outlet store. 3 different delivery dates cancelled on the delivery day and then come to see they have just cancelled the whole order.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Higher store profit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I purchased insurance I see no value in allowing Best Buy to add that cost to anyone's bill
No, I would not recommend this to a friendTime will tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a week ask me in six months i plan to pay off on first bill i better get all this % off i keep seeing in my email
No, I would not recommend this to a friendNot loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy screwed over elite plus members and in 2024 will screw over physical media collectors by no longer selling them. Best buy is playing hardball on pricing.
No, I would not recommend this to a friendComplete Scam, avoid at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a scam. The employee that sold this to me originally said I could use it to take advantage of a Memorial Day sale coming for my purchase, but instead the device has just gone up in ticket price. Do not buy!
No, I would not recommend this to a friendTV Delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad delivered a new LG TV and could not pair it with Spectrum universal remote. They left us hanging. Now it is a real hassle to turn on the TV with two remotes.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hey there, Michael. Having one remote makes everything a whole lot easier. If you would like some help, please reach out to us one of the social media platforms listed. Facebook: @BestBuy, X: @BestBuySupport, and Instagram: @BestBuy. Thank you.
hope it covers repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.h2o it's damaged in the shop now waiting for Maytag repair me to call when to get back to house.
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this with us here. Your My Best Buy Plus membership does not include product protection, but if you purchased Geek Squad Protection or are within the manufacturer's warranty period, repairs would be covered. If you need help from us, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Had to find it myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to look myself to find the item after ignoring their pleas to go to different store.Staff untrained on item i was looking for--GoProPlus.
No, I would not recommend this to a friendBest Buy is the worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a ripoff… YOU LOSE YOUR REWARD POINTS SO QUICKLY I HAVE NO TIME TO USE THEM. I have gained ZERO value from Best Buy despite being a customer since I was a child buying my first video game. Shame on you.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, JoshH! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much!
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is fine, but it was something i didnt need. I dont shop at Best Buy enough to use it. I canceled the membership and was refunded my money.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Linda. Thanks for your review. We're sorry to see you go. The Best Buy Plus membership offers free 2-day shipping, exclusive member prices and sales event and an extended return period. Our Best Buy Total membership offers additional benefits. You may view additional information on the memberships here, www.BestBuy.com/totaltech . For assistance or questions, you can reach out to our chat team here, https://www.bestbuy.com/contact-us . Or connect with us by private message on any social media platform.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this could be a good benefit, employees in the store give you false expectations. They lie about the benefits instead of giving you proper information or directing you to the information before you purchase. I am very upset with this membership and its lack of perks so I have cancelled it and will never renew it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Kirsten! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy used to be a decent company. Now im sent to rude foreign customer service people and the provide false advertising.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jazz! It's concerning to hear you've had trouble getting support and that you feel you were misled. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more about your experience and provide any assistance you need now.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see the hype as the deals you guys give is for mediocre stuff I'm not even interested in or could be bought cheaper elsewhere.
No, I would not recommend this to a friendNot useful for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to purchase the membership with the Oura ring I bought because the ring was going to go on sale for Memorial Day and I could get the adjusted price. The ring never went on sale. I have no other use for this membership.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Amy! Thank you for taking time out of your day to leave your feedback. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this per recommendation from sales person and it has not benefitted me in any way. This has been a waste of money and I was even told that I could get a refund if I did not get a benefit which was also wrong.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signed up because there was a 15% off gaming gift card deal. The site made it seem like that was a permanent benefit but it went away a couple of weeks after I purchased. There aren’t really any other benefits save for the occasional few dollars off, nothing special. I’ve saved $40 the entire time I’ve been a member and most of that came from the first gc purchase. It maybe saved me an extra $10 on Black Friday but I had to dig for something with a “member” deal.
No, I would not recommend this to a friendBest Buy will lie to get you signed up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has slipped this SCAM in on me 3 times. Never shopping here again. After the first time I specifically asked not to be signed up and the sales associates signed me up anyway. Despicable and desperate business practices.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Antoinett! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Maybe I'm not the target audience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Six months in my dashboard says I have saved $20 for my $50 membership. Things I need never seem to be on sale. I could have sworn there was a Buy 2 Get 1 Free on Nintendo Switch game promo but I have never been able to find it again after joining. It feels like I'm paying for the benefits I used to get for free via elite plus, with the exception of free two-day shipping. That ran late the one time I needed it.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Spence! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.